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Caseworker 2 Jobs (NOW HIRING)

$23.30/hr

Performs complex (journey-level) casework. Work involves serving as a liaison between clients and their families in obtaining assistance and rehabilitative treatment. May provide guidance to others.

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Caseworker 2 information

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$29.5K

$47.4K

$70K

How much do caseworker 2 jobs pay per year?

As of Sep 7, 2026, the average yearly pay for caseworker 2 in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is a Caseworker 2?

A Caseworker 2 is a mid-level professional in social services who assists individuals and families by assessing their needs, developing service plans, and connecting them with appropriate resources. They often manage a caseload, conduct interviews, make referrals, and advocate for their clients. Caseworker 2s typically have prior experience in social work or human services and may supervise or mentor less experienced staff. Their work helps improve client well-being and ensure access to necessary services.

What types of cases does a Caseworker 2 typically manage?

As a Caseworker 2, you will often handle a diverse caseload that may include child welfare, adult protective services, or public assistance cases, depending on your agency's focus. This variety means your daily workload can be unpredictable, requiring strong organizational and time management skills to balance documentation, client visits, and collaboration with other service providers. You’ll also participate in multidisciplinary team meetings and may be called upon to respond to urgent situations. This dynamic environment offers opportunities to develop specialized expertise and prepare for supervisory roles.

What are the key skills and qualifications needed to thrive as a Caseworker 2?

To thrive as a Caseworker 2, you need a bachelor’s degree in social work or a related field, along with strong case management and assessment skills. Familiarity with case management software, government databases, and relevant legal or agency regulations is typically required. Exceptional communication, empathy, and organizational skills help you build trust and effectively support clients facing complex challenges. These competencies are crucial for ensuring clients receive appropriate services and for managing caseloads efficiently within social service environments.

What is the difference between Caseworker 2 vs Caseworker 3?

AspectCaseworker 2Caseworker 3
Required CredentialsTypically requires a bachelor's degree in social work or related fieldSame as Caseworker 2, often with additional experience
Work EnvironmentCommunity agencies, government offices, non-profitsSimilar settings, with increased responsibilities
Employer & Industry UsagePublic social services, healthcare, child welfareSame as Caseworker 2, often with more complex cases
Common Search & ComparisonYesYes

In summary, Caseworker 3 generally has more experience and handles more complex cases than Caseworker 2, but both roles require similar credentials and work environments. The main difference lies in the level of responsibility and case complexity.

More about Caseworker 2 jobs

What job categories do people searching Caseworker 2 jobs look for?

The top searched job categories for Caseworker 2 jobs are:

Infographic showing various Caseworker 2 job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 92% Physical, 5% Hybrid, and 3% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

Income Maintenance Caseworker II

Stanly County

Albemarle, NC • On-site

$40K - $64K/yr

Full-time

Re-posted 29 days ago


Key responsibilities

  • Interview clients and collateral contacts to gather information and determine eligibility for programs such as Medicaid, Work First Family Assistance, and Food and Nutrition Services.

  • Verify information provided by clients, investigate discrepancies, and document eligibility decisions while maintaining client records and supporting documentation.

  • Explain program requirements and options to clients, refer clients to appropriate agencies or community partners, and assist in updating client information to retain benefits.


Job description

Job Description Within this position, employees are responsible for determining/re-determining applicant/client eligibility at Stanly County Department of Social Services for programs such as Medicaid, Work First Family Assistance, Food and Nutrition Services, etc. This employee will be expected to perform tasks such as interviewing clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility, or completing scheduled program reviews. This employee must explain program(s) requirements and options and advise or refer clients to other programs.

We will accept work against applicants. Examples of Job Duties Interviews clients and/or collateral contacts to gather information, secure medical, work history, and other income information, and determine need and eligibility for human services. Responsible for verifying information and investigating discrepancies within the information.

Assists clients in retaining public assistance benefits by updating information in client records and the state eligibility system. Follows policies and procedures related to eligibility determination and redetermination while maintaining an ongoing caseload. Responsible for documenting eligibility decisions, and retaining copies of client records, including financial, psychological, medical, vocational, and court records, in order to provide accountability for the expenditure of state and federal funding Provides clients with information about the availability of services and refers them to appropriate agencies or community partners.

Knowledge, Skills, and Abilities Good mathematical reasoning and computational skills, ability to read, analyze and interpret rules, regulations and procedures. Ability to communicate with clients, the public at large and public officials to obtain data and explain regulations, rules and procedures. Ability to utilize the available time to organize and complete work within given deadlines Ability to organize and manage multiple complex program activities.

Ability to pay close and accurate attention to minutiae details Ability to work under stress. Proficient computer and data entry skills are required. Ability to use good judgment and discretion as it relates to interpreting policies and procedures Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace Ability to communicate in writing clearly and concisely Ability to communicate effectively with others using the spoken word Qualifications MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS FOR INCOME MAINTENANCE CASEWORKER II: One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Anyone who meets the following may apply as a "work against appointment" and will be considered: Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering, and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience. Stanly County DSS Work Against Information: IMC I - $38,952 IMC II - $42,619 - after one-year experience as an IMC I ADDITIONAL REQUIREMENTS: Must have a valid NC driver's license and reliable transportation. All applicants tentatively selected for this position will be required to submit to a urinalysis to screen for illegal drug use.

A criminal records check and a driver's license check will be conducted