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Case Manager Jobs in Springfield, MA (NOW HIRING)

Gandara

Case Manager | GRSW

Holyoke, MA · On-site

$24/hr

Case Manager Work Location: Holyoke, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model, establishing open ...

Gándara Center

Case Manager | GRSW

Holyoke, MA · On-site

$24/hr

Case Manager Work Location: Holyoke, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model, establishing open ...

Gándara Center

Case Manager | GARP

Springfield, MA

$23 - $25.57/hr

Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model, establishing ...

Gandara

Case Manager | GARP

Springfield, MA · On-site

$23 - $25.57/hr

Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model, establishing ...

Crawford and Company

RN Case Manager

Hartford, CT · On-site

$52K - $96K/yr

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus Opportunities Free CEUs for licenses ...

Gándara Center

Case Manager | Cornerstone

Ware, MA · On-site

$23 - $25.57/hr

Case Manager | Cornerstone Work Location: Ware, Ma. Salary: Hourly Rate | $23.00 - $25.57 *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara ...

Gandara

Case Manager | Cornerstone

Ware, MA · On-site

$23 - $25.57/hr

Case Manager | Cornerstone Work Location: Ware, Ma. Salary: Hourly Rate | $23.00 - $25.57 *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara ...

Gandara

Case Manager | Hairston House

Northampton, MA · On-site

$24/hr

Chicopee | SUD | Case Manager Work location: Chicopee, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: We're in search of a Case Manager to work within the ...

ServiceNet

Autism Case Manager

Northampton, MA

$20/hr

Tuition assistance Autism Case Manager for Adult Programs Fulltime Case Locations: Communities in Hampden, Hampshire and Franklin County Massachusetts. Pay: $20.00 / Hour + Outreach travel ...

Crawford and Company

RN Case Manager

Hartford, CT

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus Opportunities Free CEUs for licenses ...

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

Tuition assistance Autism Case Manager for Adult Programs Fulltime Case Locations: Communities in Hampden, Hampshire and Franklin County Massachusetts. Pay: $20.00 / Hour + Outreach travel ...

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All JobsCase Manager JobsCase Manager Jobs in Springfield, MA

Case Manager information

See Springfield, MA salary details

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$32

How much do case manager jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for case manager in Springfield, MA is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.66 per hour, depending on experience, location, and employer.

What are case managers?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What Do Case Managers Do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What is the salary of a case manager in the US?

The average salary for a case manager in the US is around $45,000 to $65,000 per year, depending on experience, location, and the specific industry. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher salaries. Many roles also include benefits such as health insurance and paid time off.

What qualifications does a case manager need?

A case manager typically needs a relevant bachelor's degree such as social work, nursing, or psychology. Certification, like the Certified Case Manager (CCM), is often preferred or required, along with strong communication, organizational, and problem-solving skills. Some roles may require experience in healthcare, social services, or related fields.

What is the role of a case manager?

A case manager is responsible for coordinating and managing services for clients, often in healthcare, social services, or mental health settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure appropriate support and outcomes.

How does a Case Manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 4000 a week without a degree?

A case manager typically does not earn $4,000 a week without a degree; however, some high-paying roles like sales managers, real estate brokers, or certain entrepreneurial ventures can reach that level through experience, commissions, or business ownership. These roles often require strong skills, certifications, or extensive experience rather than formal degrees.
More about Case Manager jobs
What are the most commonly searched types of Case jobs in Springfield, MA? The most popular types of Case jobs in Springfield, MA are:
What job categories do people searching Case Manager jobs in Springfield, MA look for? The top searched job categories for Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Case Manager jobs? Cities near Springfield, MA with the most Case Manager job openings:
Case Manager jobs near you
Infographic showing various Case Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 51% Full Time, 45% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $47,576 per year, or $22.9 per hour.

Case Manager | GRSW

Gandara

Holyoke, MA • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Why Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Salary: $24.00 Hourly
Additional Benefits:
  • Career Growth Opportunities
  • Culturally Diverse population
  • Clinical Licensing Support

Job Title: Case Manager
Work Location: Holyoke, MA
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
To work within Gándara Residential Services team model, establishing open communication, support, and accountability among workers and consumers. The case manager is accountable to the Program Director/Clinical Supervisor, who is responsible for providing supervision and training. The Case Manager staff is one who actively promotes the philosophy of Gándara Center, and maintains a high level of commitment to the program
Duties and Responsibilities:
  • To share all program expectations and responsibilities with DCII and DCI
  • To provide advocacy/case management services
  • To develop strong, supportive relationships with the clients, and provide for client care and safety.
  • To complete all clinical documentation and casework for assigned residents: including but not limited to: adult comprehensive assessment, individual action plans, group progress notes, weekly progress notes, discharge summary, and transition/discharge/aftercare planning.
  • To maintain updated clinical notes and reporting in accordance to established record keeping procedures.
  • To facilitate daily evidence based psychoeducation groups and other recovery based groups.
  • To provide weekly individual case management sessions with assigned residents
  • To administer and complete the EIM/ESM forms and adhere to funding sources requirements
  • To maintain direct supportive contact with residents to continually assess their individual needs, provide information, discuss problems, set limits and encourage growth and development.
  • To be capable of assuming enhanced responsibilities for planning and overseeing on and off unit activities.
  • To develop and maintain a working relationship and knowledge of other social service agencies in the community.
  • To notify supervisory staff immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.
  • To participate in all case consultation meetings, staff meetings and case conferences.
  • To administer drug/alcohol screens to residents when considered clinically appropriate.
  • To provide orientation of services to prospective clients, family members and community interest groups.
  • To utilize de-escalation techniques to reduce, prevent, or resolve escalated resident conflicts
  • To arrange patient transportation to outside appointments when public transportation is not available or recommended.
  • To participate in training programs (both external and internal), regularly research materials relative to chemical abuse, mental illness and treatment approaches.
  • To acquire and maintain current the necessary certifications mandated by the Agency and funding sources.
  • To adhere to program and agency policies and procedures.
  • May be required to monitor resident medication and complete hourly checks as needed

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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