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Case Manager Jobs in Springfield, MA (NOW HIRING)

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports to: Clinical Director Salary: Competitive, based on experience and qualifications About Boca Recovery ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports to: Clinical Director Salary: Competitive, based on experience and qualifications About Boca Recovery ...

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Boca Recovery Center

Case Manager

Springfield, MA

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports to: Clinical Director Salary: Competitive, based on experience and qualifications About Boca Recovery ...

Mental Health Association, Inc.

Case Manager

Chicopee, MA · On-site

$19 - $21/hr

The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting ...

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wheeler

Case Manager

Hartford, CT · On-site

$21/hr

POSITION SUMMARY The Contingency Management Case Manager supports client engagement and serves as a liaison between the agency and the Department of Mental Health and Addiction Services ensuring ...

The Hartford

Nurse Case Manager

Hartford, CT · On-site +1

$69K - $104K/yr

Medical Case Manager - CT08GE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity ...

Catholic Charities

BOOST Case Manager

Hartford, CT · On-site

$19.76/hr

POSITION SUMMARY The BOOST Case Manager is an experienced human services professional responsible for providing comprehensive case management and administrative support for the BOOST program. This ...

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Wheeler Clinic

Case Manager

Hartford, CT · On-site

$21/hr

POSITION SUMMARY The Contingency Management Case Manager supports client engagement and serves as a liaison between the agency and the Department of Mental Health and Addiction Services ensuring ...

South Middlesex Opportu

Case Manager, PDPR

Palmer, MA · On-site

$22/hr

Provide case management services in a 19-bed program serving homeless individuals in early recovery. 10 beds are permanent beds targeted for individuals who are chronically homeless and with a ...

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Case Manager information

See Springfield, MA salary details

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How much do case manager jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for case manager in Springfield, MA is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.66 per hour, depending on experience, location, and employer.

What are case managers?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What Do Case Managers Do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What is the salary of a case manager in the US?

The average salary for a case manager in the US is around $45,000 to $65,000 per year, depending on experience, location, and the specific industry. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher salaries. Many roles also include benefits such as health insurance and paid time off.

What qualifications does a case manager need?

A case manager typically needs a relevant bachelor's degree such as social work, nursing, or psychology. Certification, like the Certified Case Manager (CCM), is often preferred or required, along with strong communication, organizational, and problem-solving skills. Some roles may require experience in healthcare, social services, or related fields.

What is the role of a case manager?

A case manager is responsible for coordinating and managing services for clients, often in healthcare, social services, or mental health settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure appropriate support and outcomes.

How does a Case Manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 4000 a week without a degree?

A case manager typically does not earn $4,000 a week without a degree; however, some high-paying roles like sales managers, real estate brokers, or certain entrepreneurial ventures can reach that level through experience, commissions, or business ownership. These roles often require strong skills, certifications, or extensive experience rather than formal degrees.
More about Case Manager jobs
What are the most commonly searched types of Case jobs in Springfield, MA? The most popular types of Case jobs in Springfield, MA are:
What job categories do people searching Case Manager jobs in Springfield, MA look for? The top searched job categories for Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Case Manager jobs? Cities near Springfield, MA with the most Case Manager job openings:
Case Manager jobs near you
Infographic showing various Case Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 51% Full Time, 45% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $47,576 per year, or $22.9 per hour.

Case Manager

Mental Health Association - Western MA

Chicopee, MA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Position Summary
The Case Manager for the State Opioid Response (SOR) Rapid Rehousing Program provides outreach, assessment, and housing support to individuals transitioning from residential substance use treatment into independent living. This position involves building strong community relationships, supporting tenancy stabilization, and providing case management with a trauma-informed, person-centered approach. The Case Manager assists participants with identifying safe, affordable housing, accessing benefits, and integrating into the community.
Pay Range: $19-$21 an hour
Open Shift: Monday through Friday 9am-5pm (40hrs), some flexibility required
Key Responsibilities
  • Assess participant eligibility and support enrollment in the Rapid Rehousing program.
  • Conduct community-based outreach and engagement to identify participants' strengths, needs, and recovery goals.
  • Assist participants in locating affordable housing, including applications, landlord meetings, and apartment viewings.
  • Support participants transitioning from treatment to independent living, including after housing placement.
  • Provide tenancy support and education, assisting participants with landlord communication and housing responsibilities.
  • Help participants develop safety plans and relapse prevention strategies.
  • Build and maintain strong working relationships with local landlords and housing providers.
  • Manage participant files, documentation, and service notes in accordance with program guidelines.
  • Coordinate move-in logistics, including furnishings, utilities, and address changes.
  • Assist with employment and education efforts to support long-term housing stability.
  • Support participants with budgeting, money management, and benefits navigation.
  • Provide transportation to appointments and housing-related activities as needed.

About the Division of Supportive Housing (DSH)
The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness, many of whom are also navigating challenges related to substance use, incarceration, or trauma. DSH programs focus on long-term stability and help participants transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower individuals to build a foundation for recovery, self-sufficiency, and a better quality of life.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
  • Valid driver's license, acceptable driving record, reliable vehicle, and sufficient automobile insurance.
  • Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team.
  • Must be able to pass and maintain certifications in CPR and first aid.
  • Must be at least 21 years old.
  • Requires 6 months experience with individuals with mental health and/or substance use challenges or individuals with a history of housing instability preferred.
  • High school diploma or GED required. Bachelor's degree preferred.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
  • $19-$21 an hour

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