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Case Manager Coordinator Jobs (NOW HIRING)

Peckham

Case Manager Coordinator

Battle Creek, MI

This position coordinates vocational rehabilitation programs supervises vocational service staff ... Provide person-centered case management services to individuals with disabilities and other ...

Palms Medical Group

Case Manager

Gainesville, FL · On-site

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Case Manager is responsible for delivering exceptional customer service and ensuring the accurate, timely, and thorough coordination of patient referrals. This role supports ...

Palms Medical Group

Case Manager

Gainesville, FL · On-site

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Case Manager is responsible for delivering exceptional customer service and ensuring the accurate, timely, and thorough coordination of patient referrals. This role supports ...

Palms Medical Group

Case Manager

Gainesville, FL

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Case Manager is responsible for delivering exceptional customer service and ensuring the accurate, timely, and thorough coordination of patient referrals. This role supports ...

Ironside Human Resources

Case Manager

Casper, WY · On-site

$36 - $49/hr

The Case Manager coordinates all authorizations and reauthorizations The Case Manager Minimum Requirements: * Must have active RN License or active Social Worker License * Preferable to have previous ...

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How much do case manager coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for case manager coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does a case manager coordinator do?

A Case Manager Coordinator is responsible for overseeing and supporting case management activities within an organization, typically in healthcare, social services, or related fields. They coordinate services, ensure proper documentation, and help manage client or patient cases to achieve the best outcomes. This role often involves collaborating with case managers, healthcare professionals, and clients to develop care plans, monitor progress, and address barriers to care. Additionally, Case Manager Coordinators may provide training, guidance, and quality assurance to ensure that case management processes are followed effectively.

How does a case manager coordinator typically collaborate with other professionals to ensure comprehensive client care?

Case Manager Coordinators work closely with multidisciplinary teams, including social workers, healthcare providers, and community organizations, to develop and implement care plans tailored to each client's needs. They often facilitate regular meetings, coordinate services across departments, and ensure clear communication among all stakeholders. This collaborative approach helps address the various medical, social, and emotional factors impacting clients, making teamwork and effective communication essential skills in this role.

What are the key skills and qualifications needed to thrive as a case manager coordinator, and why are they important?

To thrive as a Case Manager Coordinator, you need a background in social work, nursing, or a related field, often supported by a relevant degree or certification like CCM (Certified Case Manager). Familiarity with case management software, electronic health records (EHR), and care coordination platforms is typically required. Strong communication, organizational, and problem-solving skills are essential soft skills for effectively managing cases and collaborating with clients and multidisciplinary teams. These skills ensure efficient care planning, resource utilization, and positive outcomes for individuals under care.

What is the difference between Case Manager Coordinator vs Case Manager?

AspectCase Manager CoordinatorCase Manager
CredentialsTypically requires a bachelor's degree in social work, nursing, or related field; certifications like CCM may be preferredSimilar educational background; certifications like CCM are common but not always required
Work EnvironmentOften works in healthcare facilities, insurance companies, or social service agenciesWorks in healthcare settings, community organizations, or insurance companies
Primary ResponsibilitiesCoordinates patient care plans, manages caseloads, and liaises with providersAssesses patient needs, develops care plans, and monitors progress

While both roles involve managing patient cases and require similar credentials, the Case Manager Coordinator often has additional responsibilities related to overseeing care coordination processes and supervising staff. The roles are closely related, with the Coordinator typically focusing on organizing and streamlining case management activities within healthcare or social service settings.

Do you need a degree to be a case manager coordinator?

A degree is often preferred for a case manager coordinator position, with many employers requiring at least a bachelor's degree in social work, healthcare, or a related field. Relevant experience, certifications, and strong communication skills can also be important qualifications for this role.

What type of case manager coordinator makes the most money?

Senior or specialized case manager coordinators, such as those working in healthcare, mental health, or insurance industries, tend to earn higher salaries due to increased experience and expertise. Certifications like Certified Case Manager (CCM) or specialized training can also lead to higher pay. Generally, those in leadership roles or with advanced skills command the highest salaries in this field.
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Case Manager Coordinator jobs near you
Infographic showing various Case Manager Coordinator job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Case Manager Coordinator

African Community Housing & Development

Seatac, WA • On-site

$51K - $63K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Job description

About the Organization
African Community Housing & Development (ACHD) is a culturally specific, community-founded organization led by visionary Black women and a community Board of Directors. ACHD works toward prosperity for the African Diaspora immigrant and refugee community through housing and social services, education programs, and economic development. ACHD staff speak a collective 12 languages, and the majority identify as Black or People of Color.
Program Information
The Case Management Coordinator serves as the primary administrative and client support position for the Housing & Social Services Department. This role is responsible for managing the client experience from first contact through intake, supporting Case Managers with daily operations, maintaining accurate client records, and helping ensure clients receive timely services. The coordinator provides limited client support activities under the supervision of Case Managers and plays a key role in maintaining efficient program operations.
Position Duties
  • Client Reception & Front Desk
  • Serve as the primary point of contact for Housing & Social Services clients.
  • Welcome clients and visitors while providing exceptional customer service.
  • Answer incoming phone calls and respond to client inquiries.
  • Route clients to the appropriate staff and programs.
  • Maintain a welcoming, organized, and confidential reception area.
  • Appointment Coordination
  • Schedule, confirm, and reschedule appointments for Case Managers.
  • Coordinate calendars to maximize staff availability.
  • Contact clients regarding upcoming appointments and required documentation.
  • Track missed appointments and assist with rescheduling.
  • Intake Support
  • Assist clients in completing intake paperwork.
  • Conduct preliminary eligibility screening for programs.
  • Collect and organize supporting documentation.
  • Enter client information into Apricot and other agency databases.
  • Ensure intake files are complete prior to assignment to a Case Manager.
  • Case Management Support

Under the direction of a Case Manager:
  • Conduct routine follow-up calls with clients.
  • Assist clients in gathering required documentation.
  • Help connect clients with community resources.
  • Document client interactions in Apricot.
  • Prepare case files and maintain organized records.
  • Assist with basic service coordination and referrals.
  • Support special projects and outreach activities as assigned.
  • Administrative Support
  • Scan, upload, and organize client documentation.
  • Maintain accurate electronic and paper files.
  • Generate reports and assist with data collection.
  • Monitor data quality and documentation compliance.
  • Assist with department correspondence and administrative tasks.

Team Collaboration
  • Support Housing & Social Services staff in meeting program goals.
  • Participate in staff meetings and required trainings.
  • Maintain client confidentiality in accordance with agency policies.
  • Perform other duties needed to help drive our vision, fulfill our mission, and uphold our Organizational Values.

Requirements
  • One or more years of experience in customer service, administrative support, social services, human services, or a related field.
  • Excellent interpersonal and customer service skills.
  • Strong organizational and time management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Excel, Outlook, Teams, Word).
  • Ability to learn Apricot or other case management software.
  • Ability to work effectively with multicultural and multilingual communities.
  • Ability to maintain confidentiality and professionalism.
  • Successful completion of a background check.
  • Valid driver's license, reliable transportation, and comfort with regular local driving?
  • Acceptable results of a Motor Vehicle Record report at the time of hiring and periodically thereafter, and maintenance of minimum acceptable insurance coverages are required for this position.

Preferred Qualifications
Associate's or Bachelor's degree in Human Services, Social Work, Public Administration, Business, or related field.
Experience with Apricot or another case management database.
Experience working in nonprofit or social service settings.
Fluency in a language other than English, especially Somali, Amharic, Oromo, Tigrinya, or Kiswahili/Swahili.
Career Development
The Case Management Coordinator position is intended to provide a pathway into Case Management. Employees who demonstrate proficiency in client engagement, documentation, resource coordination, and program operations may be considered for advancement into a Social Services Case Manager position as opportunities become available.
Benefits Package: (Full-time only) African Community Housing & Development offers a comprehensive benefits package including medical, dental, life, and long-term disability insurance, Employee Assistance Program (EAP), 401(k) retirement plan, 11 paid holidays, 10 sick days accrued monthly, and 15 vacation days accrued monthly.
Note: ?ACHD emphasizes a highly collaborative approach that is rooted in equity and co-learning. Supervisors are to lead with equity and humility, recognizing that each staff member brings a highly valuable and essential background and perspective. Accordingly, supervisors are also accountable to staff members, working to ensure they (supervisors) are meeting the needs of staff and providing a healthy and safe environment where feedback and learning is two-way. In other words, supervisors should work to build a positive environment where staff and supervisors learn together, and mistakes are considered a healthy part of personal and professional growth.
African Community Housing and Development does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Description
$51,000.00 to 63,500.00

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