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Case Manager Case Manager Jobs in Rochester, NY (NOW HIRING)

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$13

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How much do case manager case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for case manager case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

Is a case manager a hard job?

A case manager role can be demanding as it involves managing multiple clients, coordinating services, and handling complex situations. The job often requires strong communication, organizational skills, and emotional resilience, especially when working with vulnerable populations or under tight deadlines.

What are the top 3 qualities a case manager should have?

A case manager should possess strong communication skills to effectively coordinate services and advocate for clients, organizational skills to manage multiple cases efficiently, and empathy to understand clients' needs and build trust. These qualities are essential for providing comprehensive support and ensuring positive outcomes in case management roles.

What qualifications do you need for a case manager?

A case manager typically needs a high school diploma or equivalent, with many roles requiring a bachelor's degree in social work, healthcare, or a related field. Relevant skills include strong communication, organization, and problem-solving abilities, and some positions may require certification or licensure depending on the industry or setting.

What is the difference between Case Manager Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
CredentialsCertifications like CCM or CMC often preferredLicensure (LCSW, LISW, LSW) typically required
Work EnvironmentHealthcare, insurance, community programsHospitals, mental health clinics, social service agencies
Employer & IndustryHealthcare providers, insurance companies, community organizationsGovernment agencies, hospitals, nonprofit organizations
Common Search & ComparisonOften compared for client advocacy and care coordination rolesCompared for counseling, therapy, and social support services

While both roles focus on supporting clients, Case Managers primarily coordinate care and manage services, often in healthcare or insurance settings. Social Workers provide counseling, advocacy, and emotional support, typically requiring licensure. Understanding these differences helps job seekers find the right role based on credentials, work environment, and career goals.

What type of case manager makes the most money?

In the case management field, healthcare case managers, especially those working in specialized areas like oncology or with insurance companies, tend to earn higher salaries. Senior or managerial roles, such as case management directors or program managers, also typically have higher pay due to increased responsibilities and experience. Certifications like Certified Case Manager (CCM) can further enhance earning potential.

What are popular job titles related to Case Manager Case Manager jobs in Rochester, NY?

For Case Manager Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Case Manager Case Manager jobs in Rochester, NY look for?

The top searched job categories for Case Manager Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Case Manager Case Manager jobs?

Cities near Rochester, NY with the most Case Manager Case Manager job openings:

Case Manager Case Manager jobs near you

Case Manager - Rapid Rehousing

Volunteers of America Upstate NY

Rochester, NY

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 hours ago

Posted today

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

387th of 772 rated non-profit organizations

Job description

Make a difference in a familys life!

VOA Upstate New Yorks continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Our Values

Compassion | Respect | Integrity | Teamwork | Excellence

SUMMARY
This professional will provide support services and short term rental assistance to homeless individuals, who have been released from incarceration within the last year, to secure and maintain stable housing and household income.

JOB DUTIES AND RESPONSIBILITIES

  • Provide all aspects of Housing Case Management for a case load in accordance with VOA policies and HUD and community standards.
  • Responsible for completing all HUD funding requirements including but not limited to housing inspections and rent reasonable certifications at entry and annually.
  • Collect documentation, calculate income, and complete rental calculations monthly for all active participants.
  • Schedule monthly, or more often as needed, meetings with participants including detailed home visits.
  • Receive and respond to referrals within 48 hours.
  • Schedule intake, confirm eligibility and complete enrollment within two weeks
  • Develop an individualized service plan for new participants.
  • Complete and update assessment, acuity scale and individualized service plan on biannual basis.
  • Responsible for ensuring participants quickly locate and maintain stable, affordable housing.
  • Create and maintain a good working relationship with landlords.
  • Responsible for ensuring participants obtain, maintain or increase income.
  • Responsible for ensuring participants minimize barriers impeding them to successfully take over rental payments within the time frame allotted.
  • Responsible for ensuring participants achieve employment and an income which supports their rent.
  • Provide on-going and relevant pro-social supports and life skills training.
  • Use evidence-based programming to help participants address challenges to stability.
  • Provide transportation to participants as needed.
  • Establish good working relationships with related agencies to maintain a comprehensive referral network for participants.
  • Maintain accurate records for all participants in accordance with VOA policies and relevant regulatory and funding sources, including but not limited to use of HMIS.
  • Prepare reports as requested.
  • Other duties as assigned.

EXPERIENCE AND EDUCATION QUALIFICATIONS

  • Associates Degree in Human Services, Social Work or related acumen and 3 years relevant experience or an equivalent combination of education, employment and life experience.
  • Bachelors degree and at least one year experience preferred.
  • Clean NYS Drivers License
  • Proof of COVID 19 Vaccination or approved exemption
  • Availability to occasional work evenings and weekends as required
  • Strong organizational skills.
  • Working knowledge of MS Office products
  • Flexibility required to respond to emergency participant needs
  • Proof of COVID 19 Vaccine

VOA provides comprehensive benefits for eligible employees including:

  • Competitive Pay
  • Paid Time Off
  • Health, Dental, Vision Insurance
  • Company Paid Life & LTD Insurance
  • 403(b), & more!

All qualified applicants will be afforded equal employment opportunity and will be considered for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity, age disability, protected veteran status, or marital status.

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