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Case Management Supervisor Jobs in Virginia (NOW HIRING)

Inova

Manager Case Management

Falls Church, VA

$21.25 - $27.50/hr

... case management needs for patients and/or families is required ... Supervises staff on the coordination and facilitation of patient care progression throughout the ...

Horizon Behavioral Heal

Case Manager 1

Lynchburg, VA · On-site

$18.37/hr

... management supervisor. The Case Manager 1 will identify and assess client needs and evaluate, coordinate, and ensure necessary services are provided. Required Education and Experience * Bachelor ...

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$32

How much do case management supervisor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for case management supervisor in Virginia is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $24.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by case management supervisors, and how can they be effectively managed?

Case Management Supervisors often face challenges such as balancing caseloads among team members, ensuring compliance with regulatory standards, and supporting staff through complex client situations. Effective management involves regular team meetings to assess workload distribution, ongoing training to keep staff updated on best practices, and fostering open communication to address concerns promptly. Supervisors who prioritize collaboration and provide clear guidance tend to create a supportive environment that helps their teams succeed.

What does a case management supervisor do?

A Case Management Supervisor oversees a team of case managers who coordinate services and support for clients, often in social services, healthcare, or community organizations. Their responsibilities include supervising staff, ensuring compliance with policies and procedures, managing caseloads, and providing guidance on complex cases. They also monitor program outcomes, facilitate training, and help resolve escalated client issues. The role requires strong leadership, organizational, and communication skills.

What is the difference between Case Management Supervisor vs Case Coordinator?

AspectCase Management SupervisorCase Coordinator
CredentialsRelevant certifications (e.g., CCM, LCSW), experience in case managementTypically similar certifications or experience, but often less senior
Work EnvironmentSupervisory role overseeing case management teams in healthcare or social servicesDirectly manages individual cases, working closely with clients and providers
Employer & IndustryHospitals, social service agencies, insurance companiesCommunity organizations, healthcare facilities, social service agencies
Search & Comparison IntentUnderstanding supervisory roles, career progression, responsibilitiesManaging specific cases, client interaction, case documentation

The main difference between a Case Management Supervisor and a Case Coordinator lies in their responsibilities and seniority. The supervisor oversees teams and manages broader case management strategies, while the coordinator handles individual cases and direct client interactions. Both roles require relevant certifications and are common in healthcare and social services industries.

What are the key skills and qualifications needed to thrive as a case management supervisor?

To thrive as a Case Management Supervisor, you need a solid background in social work or healthcare, typically supported by a relevant degree and experience in case management. Familiarity with case management software, documentation systems, and possibly certifications like CCM (Certified Case Manager) are important. Strong leadership, problem-solving, and interpersonal communication skills help you manage teams and coordinate complex client needs. These skills are crucial to ensuring efficient case oversight, compliance, and positive outcomes for both clients and staff.
What are popular job titles related to Case Management Supervisor jobs in Virginia? For Case Management Supervisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Case Management Supervisor jobs in Virginia look for? The top searched job categories for Case Management Supervisor jobs in Virginia are:
What are popular job titles related to Case Management Supervisor jobs in VA? For Case Management Supervisor jobs in VA, the most frequently searched job titles are:
Case Management Supervisor jobs near you
Infographic showing various Case Management Supervisor job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,334 per year, or $22.8 per hour.

Case Management Supervisor

Hampton-Newport News Community Services Board

Hampton, VA • On-site

$57K/yr

Full-time

Medical, Dental, Vision, Life

Posted 11 days ago

Job description

Case Management Intensive Care Coordination Supervisor
Annual Salary: $57,119
Work Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m., with on-call responsibilities
The Case Management Supervisor (Intensive Care Coordination) provides day-to-day oversight of intensive care coordination and case management services for children, adolescents, adults, and families impacted by serious emotional disturbance, mental illness, intellectual/developmental disabilities, and substance use disorders. This position ensures services are timely, compliant, and clinically appropriate while strengthening staff performance and program results.
Key responsibilities include supervising approximately 6-8 Case Managers; guiding clinical assessments, service planning, utilization management, and crisis support; coordinating hospital liaison and discharge planning; assigning and balancing team caseloads; training and onboarding staff; partnering with community stakeholders (including courts, law enforcement, and health providers); monitoring unit expenditures; and recommending program/policy improvements.
Required qualifications/skills:
- Bachelor's degree in Human Services such as Social Work, Psychology, Sociology, or Counseling.
- Three (3) years of experience providing case management services to the assigned client population.
If you are ready to lead high-quality care coordination in Hampton, VA, we encourage you to apply.
Our Organization
Since 1971, Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.
Case Management is a vital part of the H-NNCSB service delivery system, serving as a unifying link between families, children, and the supports they need. Intensive Care Coordination (ICC) offers a higher level of support, including clinical assessments and level-of-care determinations, for individuals diagnosed with a Serious Emotional Disturbance (SED) or an Intellectual or Developmental Disability (IDD).
Benefits Package
  • Medical, Dental, and Vision coverage
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Annual and Sick Leave
  • Participation in The Virginia Retirement System (VRS)

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Apply