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Case Management Coordinator Jobs in Raleigh, NC (NOW HIRING)

Resources for Seniors, Inc.

Case Manager

Raleigh, NC

$44K/yr

... eligibility for Case Management services; * Collects and records identifying beneficiary ... Coordinates activities with other department and agency staff to ensure a cohesive system of ...

Ignite Human Capital

Case Manager - (Hybrid)

Raleigh, NC · On-site

$70.43 - $112/hr

This individual serves as a central point of coordination across attorneys, clients, outside and ... Oversee electronic case-management tools and systems used internally and with outside counsel and ...

BrightSpring

Foster Care Case Manager

Raleigh, NC · On-site

$51K/yr

They are responsible for the delivery of case management services, individual and family counseling ... Coordinates visitation of children with biological parents, siblings, and relatives. * Provides ...

Elwyn

Re-entry Case Manager NIABH

Raleigh, NC · On-site

$19.50 - $25/hr

Provides service coordination (case management) for an assigned group of clients, including coordination and monitoring of activities, assumes responsibility for, implementing, evaluating, and ...

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Case Management Coordinator information

See Raleigh, NC salary details

$28.2K

$57.8K

$98.2K

How much do case management coordinator jobs pay per year?

As of Sep 3, 2026, the average yearly pay for case management coordinator in Raleigh, NC is $57,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $72,400.00 per year, depending on experience, location, and employer.

What does a case management coordinator do?

A Case Management Coordinator is responsible for overseeing and coordinating care plans for clients or patients, ensuring they receive appropriate services and support. They assess client needs, collaborate with healthcare providers, social workers, and other professionals, and monitor progress to achieve optimal outcomes. Their role often involves arranging resources, tracking documentation, and advocating for the best interests of those they support. This position is common in healthcare, social services, and insurance settings.

What are the key skills and qualifications needed to thrive as a case management coordinator?

To thrive as a Case Management Coordinator, you need a solid background in healthcare, social work, or a related field, often supported by a relevant degree or certification such as CCM or RN licensure. Familiarity with case management software, electronic medical records (EMR), and insurance processes is typically required. Strong organizational skills, empathy, and effective communication are crucial soft skills for coordinating care and advocating for clients. These abilities ensure efficient resource allocation, continuity of care, and positive outcomes for clients and healthcare organizations.

How does a case management coordinator typically collaborate with healthcare providers and community resources?

As a Case Management Coordinator, you will regularly communicate with physicians, nurses, therapists, and social workers to develop and oversee patient care plans. Collaboration often extends to community agencies and support services to ensure clients receive comprehensive, coordinated care. This role requires strong interpersonal skills and the ability to advocate effectively for clients while balancing diverse perspectives within an interdisciplinary team. Building and maintaining these professional relationships is key to achieving positive outcomes for patients.

What is the difference between Case Management Coordinator vs Social Worker?

AspectCase Management CoordinatorSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyRequires a bachelor's or master's degree in social work (BSW or MSW); licensure often needed
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, clinics, community organizations, government agencies
Employer & Industry UsageHealthcare providers, insurance companies, social service agenciesPublic and private social service organizations, healthcare settings
Common Search & ComparisonOften compared for roles involving care coordination and resource managementCompared for direct client advocacy and counseling roles

While both roles involve supporting clients and coordinating services, Case Management Coordinators primarily focus on organizing care plans and resources within healthcare or insurance settings. Social Workers often provide direct counseling, advocacy, and broader social support. The roles overlap in client interaction but differ in scope and responsibilities.

Is a case management coordinator an entry-level position?

A case management coordinator position can be entry-level or require some experience, depending on the organization. Entry-level roles typically require strong communication skills and a relevant degree, while more advanced positions may need previous case management experience or certifications such as the Certified Case Manager (CCM).

What are the top 3 qualities a case management coordinator should have?

A case management coordinator should have strong communication skills to effectively interact with clients and team members, organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate care plans. Additionally, empathy and attention to detail are important for understanding client needs and ensuring accurate documentation.

What are the most commonly searched types of Case Management jobs in Raleigh, NC?

The most popular types of Case Management jobs in Raleigh, NC are:

What are popular job titles related to Case Management Coordinator jobs in Raleigh, NC?

For Case Management Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Case Management Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Case Management Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Case Management Coordinator jobs?

Cities near Raleigh, NC with the most Case Management Coordinator job openings:

Case Management Coordinator jobs near you
Infographic showing various Case Management Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $57,793 per year, or $27.8 per hour.

Case Manager

Resources for Seniors, Inc.

Raleigh, NC

$44K/yr

Full-time

Re-posted 7 days ago

Job description

Resources for Seniors, Inc. is seeking candidates for a Case Manager in the Homecare department at the Main Office. The Case Manager, under the supervision of the Director, conducts support for the Medicaid Home Community-Base Services (HCBS), for a cost-effective alternative to institutionalization for beneficiaries.
Essential Functions:
  • Conducts telephone needs assessments for public and corporate callers at the time of initial contact with the agency;
  • Conducts in-home needs assessments for individuals who meet the established criteria for eligibility for Case Management services;
  • Collects and records identifying beneficiary’s information and service data as required;
  • Arranges for available human services as indicated and monitors the implementation and continuation of same;
  • Performs all necessary monitoring activities to ascertain the delivery of planned services and their effectiveness within the service plan;
  • Performs follow-up activities to determine continuation of achieved results and determines remedial steps if required;
  • Acts as an advocate for disabled and older adult throughout the service delivery system;
  • Participates in regular staffing of caseload to review and assess beneficiaries progress;
  • Provides support to caregivers through consultation, seminar presentations and support group facilitation as requested;
  • Coordinates activities with other department and agency staff to ensure a cohesive system of service delivery;
  • Maintains all records as per established funding source, agency and department procedures;
  • Performs related duties as required, and other duties as requested.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee, with or without reasonable accommodations, to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit for long periods of time; use hands to finger, handle or feel; and reach with hands and arms;
  • This position requires the ability to occasionally lift office products, supplies, and move equipment up to 50 pounds.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Knowledge, Skills amp; Abilities:
  • Knowledge of the aging process and the needs of disabled and older adults;
  • Knowledge of the resources available to meet the needs and of the methods used to access, arrange and maintain the successful delivery of services;
  • Demonstrate skill in problem assessment, person center goals, in service planning, monitoring and coordination and in conduction of initial, on-going and follow-up interviews;
  • Demonstrate ability to work cooperatively with a variety of individuals and organizations; to work independently and meet deadlines and coordinate numerous projects;
  • Supports the Mission, Value and Vision of RESOURCES FOR SENIORS;
  • Adhere to all policies and procedures as defined by RESOURCES FOR SENIORS;
  • Maintain confidentiality at all times according to agency’s policy and procedures and HIPAA requirements;
  • Maintain organized documentation of work activities, prepare and interpret reports.
Training and Experience:
  • Bachelor’s degree in Social Work or related human service field;
  • Equivalent of one-year experience in the provision of direct services, preferably in the field of aging, as a student or in a paid capacity; or equivalent work and experience.
The position is a full time, benefits eligible, exempt position with working hours of 8:00am-5:00pm, Monday-Friday. Qualified applicants should submit their updated resume along with a cover letter to Laura Mozer, HR Manager
by fax to 919-872-6683 or email.
RFS is an E.O.E. M/F/D/O/V

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