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Case Management Assistant Jobs in Reno, NV (NOW HIRING)

SOCIAL WORKER 3

Carson City, NV · On-site

$66K - $99K/yr

... evaluate case plan effectiveness, and effectively manage resources; assist clients in identifying strengths and barriers and developing problem- solving and coping abilities; collaborate and ...

... evaluate case plan effectiveness, and effectively manage resources; assist clients in identifying strengths and barriers and developing problem- solving and coping abilities; collaborate and ...

Legal Assistant

Reno, NV · On-site

$40K - $58K/yr

Personal Injury Litigation Assistant Join GGRM Law Firm, Nevada's premier injury law firm in Las ... Ensuring case management software (CMS) feed is cleared daily * Completing all assigned tasks by ...

Legal Assistant

Reno, NV · On-site

$40K - $58K/yr

Job Type Full-time Description Personal Injury Litigation Assistant Join GGRM Law Firm, Nevada ... Ensuring case management software (CMS) feed is cleared daily * Completing all assigned tasks by ...

Legal Assistant

Reno, NV · On-site

$40K - $58K/yr

Description Personal Injury Litigation Assistant Join GGRM Law Firm, Nevada's premier injury law ... Ensuring case management software (CMS) feed is cleared daily * Completing all assigned tasks by ...

RN Care Manager (Clinic)

Reno, NV · On-site

$69K - $103K/yr

The goal of the program is to assist these members in achieving optimal health and/or independence ... Minimum of three (3) years of Case Management/Transition of Care experience in a managed care ...

The goal of the program is to assist these members in achieving optimal health and/or independence ... Minimum of three (3) years of Case Management/Transition of Care experience in a managed care ...

The goal of the program is to assist these members in achieving optimal health and/or independence ... Minimum of three (3) years of Case Management/Transition of Care experience in a managed care ...

RN Care Manager (Clinic)

Reno, NV · On-site

$81K - $112K/yr

The goal of the program is to assist these members in achieving optimal health and/or independence ... Minimum of three (3) years of Case Management/Transition of Care experience in a managed care ...

Sierra Manor - Service Coordinator

Reno, NV · On-site

$19.75 - $25/hr

Provides general case management (including intake) and referral services to all residents needing ... Ability to establish trust, listen, and assist residents in defining their problems, while ...

* Provide admission, case management and follow-up skilled nursing visits for Home Health patients ... Implement patient care plan in conjunction with patient and family to assist them in achieving ...

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Case Management Assistant information

See Reno, NV salary details

$13

$21

$29

How much do case management assistant jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for case management assistant in Reno, NV is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
What are the most commonly searched types of Case Management jobs in Reno, NV? The most popular types of Case Management jobs in Reno, NV are:
What job categories do people searching Case Management Assistant jobs in Reno, NV look for? The top searched job categories for Case Management Assistant jobs in Reno, NV are:
What cities near Reno, NV are hiring for Case Management Assistant jobs? Cities near Reno, NV with the most Case Management Assistant job openings:
SOCIAL WORKER 3

SOCIAL WORKER 3

State of Nevada (NV)

Carson City, NV • On-site

$66K - $99K/yr

Full-time

Posted 15 hours ago


State Of Nevada rating

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

38th of 50 rated states


Job description

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** Job Summary The Aging and Disability Services Division (ADSD) is currently recruiting for a Social Worker 3 in Reno. This recruitment may be used to fill current and future vacancies as they occur in the following program: Adult Protective Services (APS).

Social workers with APS investigate reports of abuse, neglect, exploitation, isolation and abandonment involving vulnerable adults ages 18 and older and adults 60 and older, ensuring timely case initiation, home visits, and assessments. APS uses a person-centered approach to evaluate risk, review records, identify service needs, and make referrals; and determine case outcomes based on regulations and close cases following thorough investigation and intervention to ensure client safety. ADSD fosters a positive, inclusive, and diverse work environment that values innovation, teamwork, and collaboration.

The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life. Social Workers are licensed professionals who provide case management services to children, families, vulnerable adults with intellectual, developmental, physical disabilities, serious mental illness, and older adults (collectively referred to as "vulnerable adults") and other individuals within local communities and institutions. Case management is defined as the process by which an individual's needs are identified and the social, habilitative, and medical services designed to meet those needs are located, coordinated, and monitored.

Positions in this series may specialize in one service area, or may work in several areas as a generalist, depending upon the needs of the community and the mission of the agency to which it is assigned. Essential Qualifications Licensure or provisional licensure as a Social Worker, Clinical Social Worker, Independent Social Worker or Associate in Social Work and one year of professional experience providing case management in child protective services, foster care services and/or adoption services in a social work setting equivalent to a Social Worker I in Nevada State service. Job Duties Assess and reassess client levels of functioning by interviewing clients, family members and other community contacts; utilize tests, inventories, and other assessment tools; review medical, legal and law enforcement reports; and evaluate client resources for the purpose of identifying the level of assistance needed and services appropriate to meet client emotional, social, financial and health needs.

Develop and implement a case plan that presents intervention strategies to meet client needs including alternative placement, job training, socialization, nursing services, legal and medical intervention, and financial assistance according to federal and State regulatory guidelines and budget limitations. Locate and coordinate a network of services and resources provided by other State agencies, community organizations and private service providers in areas such as mental health, substance abuse, rehabilitation, developmental, homemaking, financial assistance, and employment programs pertinent to assessing client needs and case plan goals. Provide ongoing case management services by conducting home visits, monitoring delivery of services and quality of care, and reassessing client needs; track client progress and well-being, evaluate case plan effectiveness, and effectively manage resources; assist clients in identifying strengths and barriers and developing problem- solving and coping abilities; collaborate and coordinate case reviews with families, friends, attorneys and multiple agencies including social and community services and law enforcement to ensure case continuity and prevent conflicting case plans and duplication of services.

May organize multidisciplinary team (MDT) meetings to assist in strategic assessment and planning of protective services, issues regarding the delivery of service, programs, or individual plans for preventing, identifying, remedying, or treating abuse, neglect, exploitation, isolation, or abandonment of children or vulnerable adults; MDT teams may include representatives of other organizations concerned with education, law enforcement, or physical and/or mental health. Document case activities; maintain written case histories to include client status, progress and assessment results; complete necessary forms and prepare relevant correspondence and case reports according to applicable policies, procedures, laws and regulations. Provide crisis intervention in the office or community setting to include responding to emergency calls; report instances of neglect or abuse to the appropriate authorities; utilize appropriate controls for individuals who may be aggressive, combative, or hostile by following established protocols and policies.

May provide technical assistance, training, guidance and/or serve as lead workers to other new or experienced Social Workers; may train, supervise, and evaluate the performance of non-professional staff such as Family Support Workers and Administrative Assistants. Perform related duties as assigned. Under limited supervision, Social Worker III's perform advanced journey level case management services in child protective services, foster care, adoptions, adult protective services, and/or guardianships.

This work requires the application of advanced principles of the social work profession, and case planning directives affecting critically and chronically dysfunctional families, children, and/or vulnerable adults whose welfare is at high risk. Actions and decisions directly affect the safety and welfare of children and/or vulnerable adults at risk and extend to families, substitute caregivers, guardians, and other resources within the community. Crisis intervention and objective evaluation may require incumbents to encounter potentially hostile and combative individuals.

Social Worker III's are distinguished from the journey level by the nature and high proportion of complex and sensitive case work needs of children, vulnerable adults, and families, and a more critical level of decision making and authority to take action to include removal of children from their home environment or emergency relocation of vulnerable adults to an alternate safe location. Knowledge, Skills, and Abilities This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Working knowledge of: federal regulations and State laws applicable to child or vulnerable adult welfare; dynamics of families, caregivers, and/or guardians who deprive, abuse, neglect, and/or exploit their children or vulnerable adults; indicators of physical, sexual and emotional abuse in children or vulnerable adults; family centered or person centered assessment process, principles and practices; human characteristics which indicate dysfunction, characteristics of family marital problems and their solutions; effects of cognitive impairment such as dementia, serious mental illness, or traumatic brain injury on vulnerable adults and their spouses, family members, caregivers, or guardians and/or the effects of foster care on the child or guardianship on the vulnerable adult, caregiver, biological family, adoptive family, and the community; indicators and effects of abuse, neglect, and/or exploitation on the child or vulnerable adult; court procedures related to child or vulnerable adult abuse and neglect, removal of parental rights, removal of guardianship, and adoption; law enforcement, mental capacity evaluations, civil rights, guardianship referrals, and procedures related to the abuse, neglect, and exploitation of vulnerable adults; federal regulations, State laws, and policies and procedures related to assigned program areas; services, roles and responsibilities of other related social services providers; crisis intervention techniques; theories and practices of substance abuse addiction and recovery; HIV, fetal alcohol syndrome, common communicable diseases, intellectual, developmental, physical disabilities, cognitive impairments, and/or serious mental illness. General knowledge of: collaborative and concurrent case planning; medical and pharmaceutical terminology sufficient to complete health surveys, evaluate medical reports and assess client health status; physical, psychological, and social characteristics associated with the aging process; characteristics of intellectual, developmental, and/or physical disabilities and mental illness; court processes and protocol related to program assignment. Ability to: respond to emergency calls after normal working hours to investigate reports of abuse and neglect; complete safety and risk assessments and determine appropriate action; exercise authority to remove children from the home and/or take decisive action for emergency relocation of vulnerable adults when they are at risk of serious harm or injury; screen for severely emotionally disturbed children or cognitively impaired vulnerable adults and coordinate appropriate placement; take decisive action to protect children or vulnerable adults at risk in accordance with legal requirements; prepare periodic and permanency reports and comprehensive recommendations to the court system; provide timely response to subpoenas including preparation of case documents for litigation; investigate complaints of abuse, neglect, and/or exploitation and prepare law enforcement reports for further criminal investigation and/or prosecution; take decisive action to complete mental capacity evaluations and guardianship referrals; prepare petitions and court orders and testify in court; supervise child/parent visits; present cases to advisory boards; community councils, review teams, and/or multidisciplinary teams; investigate and make State and interstate placement decisions; investigation and/or monitor compliance with court orders and recommend enforcement action when necessary; prepare referrals regarding abuse, neglect, and/or exploitation to regulatory agencies and professional boards; promptly coordinate and implement case plans by determining the time, place and sequence of actions to be taken based on the analysis of data; modify and/or adapt case plans, procedures and methods to maximize services and affect change in clients; negotiate, persuade, counsel and exchange ideas with others to arrive at joint decisions, conclusions or solutions; analyze crises and intervene appropriately; compute costs and hours of service; develop and present training programs designed to educate and motivate clients; organize and facilitate meetings; navigate, locate and enter data into the agency's computer system; oversee the work of private and public providers of social services.

Recruiter Contact Information: Melissa Pontillo - mpontillo@admin.nv.gov The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Please send direct Inquiries or correspondence to the recruiter listed on this announcement.


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About State of Nevada

Sourced by ZipRecruiter

The State of Nevada isn't a company in the traditional sense, but rather a governing body that manages and directs the operations of the state of Nevada. Its headquarters are located in Carson City, NV, United States. The organisation is engaged in various sectors like education, transportation, business and industry, health and human services, conservation and natural resources, and many more. It is responsible for implementing and maintaining the law and order of the state, in addition to providing essential services to its residents.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Carson City, NV, US

Year founded

1864