ZipRecruiter

Log In

2

Remote Case Management Jobs in Reno, NV (NOW HIRING)

Five Star Solutions

Member Support Specialist

Reno, NV · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Minimum 1 year of customer service, call center, support, or case management experience preferred.

Five Star Solutions

Member Support Specialist

Reno, NV · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Minimum 1 year of customer service, call center, support, or case management experience preferred.

Liberty Mutual

Staff Attorney

Carson City, NV · On-site +1

Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. * Demonstrated ability to mentor and lead junior attorneys and legal staff.

Liberty Mutual

Staff Attorney

Reno, NV · On-site +1

Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. * Demonstrated ability to mentor and lead junior attorneys and legal staff.

Liberty Mutual

Staff Attorney

Reno, NV · On-site +1

Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. * Demonstrated ability to mentor and lead junior attorneys and legal staff.

Liberty Mutual

Staff Attorney

Carson City, NV · On-site +1

Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. * Demonstrated ability to mentor and lead junior attorneys and legal staff.

Pine Park Health

Remote Registered Nurse (RN)

Reno, NV · On-site +1

Promote patient health through education on preventive care and self-management strategies ... Strong experience in remote roles, showcasing proficiency with technology and digital communication ...

Pine Park Health

Remote Registered Nurse (RN)

Reno, NV · Remote

Promote patient health through education on preventive care and self-management strategies ... Strong experience in remote roles, showcasing proficiency with technology and digital communication ...

Pine Park Health

Remote Registered Nurse (RN)

Reno, NV · Remote

Promote patient health through education on preventive care and self-management strategies ... Strong experience in remote roles, showcasing proficiency with technology and digital communication ...

next page

Showing results 1-20

People also search for

All JobsRemote Case Management JobsRemote Case Management Jobs in Reno, NV

Remote Case Management information

See Reno, NV salary details

$14

$24

$42

How much do remote case management jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote case management in Reno, NV is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the key skills and qualifications needed to thrive as a Remote Case Manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.
What are the most commonly searched types of Case Management jobs in Reno, NV? The most popular types of Case Management jobs in Reno, NV are:
What are popular job titles related to Remote Case Management jobs in Reno, NV? For Remote Case Management jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Case Management jobs in Reno, NV look for? The top searched job categories for Remote Case Management jobs in Reno, NV are:
What cities near Reno, NV are hiring for Remote Case Management jobs? Cities near Reno, NV with the most Remote Case Management job openings:
Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Reno, NV as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,343 per year, or $24.7 per hour.

Member Support Specialist

Five Star Solutions

Reno, NV • Remote

$14/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Member Support Specialist serves as the first point of contact for members, clients, or customers. This role is responsible for handling inbound and outbound calls, responding to text messages and emails, managing case work, documenting interactions accurately, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong interpersonal skills, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment. 
 
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Qualifications

  • High school diploma or equivalent. 

  • Minimum 1 year of customer service, call center, support, or case management experience preferred. 

  • Strong verbal and written communication skills. 

  • Excellent active listening skills. 

  • Strong interpersonal and relationship-building abilities. 

  • Ability to communicate clearly, professionally, and empathetically. 

  • Strong attention to detail and commitment to accuracy. 

  • Ability to manage multiple tasks and priorities simultaneously. 

  • Strong organizational and time-management skills. 

  • Ability to work independently and as part of a team. 

  • Proficiency with CRM, case management, or customer support systems. 

  • Basic computer and data-entry skills. 

Essential Functions

  • Handle inbound and outbound phone calls professionally and efficiently. 

  • Respond to customer inquiries via text, email, and other communication channels. 

  • Create, update, and manage customer cases within company systems. 

  • Document all interactions accurately and completely. 

  • Resolve routine customer issues and inquiries at first contact whenever possible. 

  • Escalate complex issues to the appropriate team when necessary. 

  • Follow established processes, workflows, and compliance requirements. 

  • Maintain accurate records and ensure data integrity. 

  • Monitor open cases and follow up as needed to ensure timely resolution. 

  • Meet quality, productivity, and service-level expectations. 

  • Collaborate with internal teams to resolve customer concerns. 

  • Provide a positive, empathetic, and professional customer experience. 

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours - 6:00am-5:00pm (PST) ; Work Days - M-F 
Paid Training - typically 1-2 weeks in length from 6:00am-3:00pm Mon-Fri (PST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.