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Case Management Assistant Jobs in California (NOW HIRING)

BLANCO & ARIAS APC

Case Manager Assistant

Torrance, CA · On-site

$20/hr

The Case Manager Assistant plays a key role in keeping our cases moving and our clients cared for ... Upload and accurately label documents in the firm's case management system * Communicate with ...

BLANCO & ARIAS APC

Case Manager Assistant

Torrance, CA · On-site

$20/hr

The Case Manager Assistant plays a key role in keeping our cases moving and our clients cared for ... Upload and accurately label documents in the firm's case management system * Communicate with ...

HUMAN OPTIONS INC

Case Management Supervisor

Irvine, CA · On-site

$70K - $75K/yr

Oversee permanent housing programs and coordinate all supportive services to assist domestic ... Lead and facilitate weekly Case Management Team (CMT) meetings and other multidisciplinary team ...

HUMAN OPTIONS INC

Case Management Supervisor

Irvine, CA · On-site

$21.25 - $27.50/hr

Oversee permanent housing programs and coordinate all supportive services to assist domestic ... Lead and facilitate weekly Case Management Team (CMT) meetings and other multidisciplinary team ...

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Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for case management assistant in California is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.18 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in California?

The most popular types of Case Management jobs in California are:

What are popular job titles related to Case Management Assistant jobs in California?

For Case Management Assistant jobs in California, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in California look for?

The top searched job categories for Case Management Assistant jobs in California are:

What cities in California are hiring for Case Management Assistant jobs?

Cities in California with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $43,638 per year, or $21 per hour.

Case Management Assistant - Patient Care Coordination - Full Time/Days - Req#2134710301

Antelope Valley Medical Center

Lancaster, CA • On-site

$17.25 - $23.50/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Antelope Valley Medical Center rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

197th of 1,064 rated hospitals

Job description

Job Objective:

Under the direction of the Director of Case Management, or designee, the Case Management Assistant supports the functions of the Patient Care Coordination department by performing a wide variety of administrative duties.

Essential Duties and Responsibilities:

A. Case Management Assistance

  1. Facilitates communication to department team members from internal and external sources by coordinating telephone calls and messages
  2. Utilizes and documents in the computer systems to facilitate case management workflow and communication
  3. Monitors computer system for admission and continued stay insurance authorizations notifying the Case Manager when a clinical update is needed
  4. Submits clinical reviews to appropriate review agencies and documents in the computer system
  5. Follows up with review agency for authorized days and documents in the computer system
  6. Coordinates the retroactive utilization process by tracking accounts needing reviews, ordering medical records, submitting completed reviews and documenting authorizations or denials
  7. Coordinates the insurance authorization process with appropriate hospital departments.
  8. Assists with referrals to other facilities, home health agencies, and DME agencies
  9. Arranges ambulance, as well as other forms of medical and taxi transportation
  10. Provides support to the discharge coordination process

B. Clerical Duties

  1. Answers telephone calls and greets customers in the department with the highest level of customer service
  2. Provides taxi vouchers
  3. Coordinates mailing of department documentation
  4. Assists the department director with payroll reporting and processing
  5. Establishes and maintains an accurate detailed record for the department billing and payment of vendor claims
  6. Prepares and records department check requests and purchase orders
  7. Efficiently and cost effectively orders and organizes office supplies
  8. Prepares letter, memos, and other documents
  9. Assists with scheduling of meetings and provides clerical support as needed
  10. Sorts and distributes office mail
  11. Maintains department patient information files
  12. Maintains department records for regulatory compliance purposes as indicated.
  13. Other duties as assigned within skill sets and abilities.

Non-Essential Duties:

  • Assist with other duties as assigned, within skill sets and abilities

Knowledge, Skills and Abilities:

Knowledge

  • Familiar with Government, State, HMO, PPO, Commercial, and Workers Compensation authorization and billing guidelines
  • Working knowledge of Microsoft Office applications
  • Knowledge of medical terminology

Skills

  • Knowledge of basic personal computers
  • Proficient in the operation of scanners, copiers, fax machines Good oral and written communication skills Good interpersonal skills and customer focus
Abilities
  • Ability to handle stress
  • Ability to manage a heavy caseload in an organized and efficient manner
  • Ability to maintain a working relationship with other departments within the organization
  • Ability to document account information at time of account follow-up
  • Ability to run case management related reports as needed

Core Competencies: All AVH employees will effectively demonstrate these behaviors:

Accountability

Action Oriented

Customer Focused

Compassion

Effective Communication

Teamwork

Ethics & Values

Integrity & Trust

Education and Experience: Education

  • High School graduate or equivalent

Experience

  • Minimum 2-years healthcare related office experience, preferably in an acute care setting

Required Licensure and/or Certifications:

  • None

AVH Conduct/Compliance Expectations:

  • Ability to adhere with AVH Leaves of Absence Policy
  • Ability to adhere with AVH Paid Time Off (PTO) Policy
  • Ability to adhere with AVH Recording of Hours Worked Policy
  • Ability to adhere to the department dress code
  • Ability to organize work and establish priorities
  • Ability to expand on own initiative in performance of duties
  • Skill and ability to follow the telephone etiquette/standards
  • Conforms to AVH Standards of Excellence
  • Ability to function effectively under pressure and meet time parameters
  • Ability to communicate effectively while maintaining good working relationships with coworkers, managers and other hospital staff
  • Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
  • Ability to maintain the confidentiality of patient, hospital and department information
  • Ability to adhere to safety rules and regulations
  • Safely and effectively uses all equipment necessary to carry out duties
  • Ability to interpret and function under hospital and department policies and procedures
  • Conforms with required and appropriate Joint Commission requirements
  • Conforms with and supports hospital quality assurance and improvement guidelines
  • Ability to participate effectively in department and hospital staff education
  • Display a willingness to work as a team player
  • Ability to give and support the highest level of patient/customer satisfaction at all times
  • Supports and adheres to the values and mission statement established by the AVH Board of Directors

Ability to demonstrate knowledge and understanding of Corporate Compliance rules and regulations, complies with duty to report behavior standard, demonstrates understanding of purpose for Corporate Compliance hotline and importance of seeking guidance from a supervisor when in doubt regarding a possible corporate compliance issue

Key Physical Requirements and Working Conditions:

  • Primarily works in a climate-controlled area
  • Sitting 80% of time on duty
  • Tolerate repetitive arm and hand movements

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

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