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Case Management Assistant Jobs in Alabama (NOW HIRING)

Carastar Health

ACT Team Case Manager

Montgomery, AL · On-site

$29K - $44K/hr

This is responsible professional work providing case management services to adults who are on an ... Assist the individual in obtaining income support services, including housing assistance, food ...

AltaPointe Health

Case Manager, ACT Team

Mobile, AL · On-site

Responsibilities Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case ...

AltaPointe Health

Case Manager, ACT Team

Mobile, AL

Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers travel to ...

Morgan & Morgan, P.A.

Case Manager

Mobile, AL · On-site

$19.75 - $25.50/hr

The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. Responsibilities * Daily ...

Bannerhealth

Case Manager Care Coordination

Webb, AL · On-site

Case Mgmt-Hosp Work Shift: Day Job Category: Clinical Care The future is full of possibilities. At ... assist patients with discharge planning and choices. Knowledge of community resources relevant to ...

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Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for case management assistant in Alabama is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.21 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Alabama?

The most popular types of Case Management jobs in Alabama are:

What are popular job titles related to Case Management Assistant jobs in Alabama?

For Case Management Assistant jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Alabama look for?

The top searched job categories for Case Management Assistant jobs in Alabama are:

What cities in Alabama are hiring for Case Management Assistant jobs?

Cities in Alabama with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,078 per year, or $19.3 per hour.

ACT Team Case Manager

Carastar Health

Montgomery, AL • On-site

$29K - $44K/hr

Full-time

Re-posted 14 days ago

Job description

This is responsible professional work providing case management services to adults who are on an ACT team (Assertive Community Treatment).  ACT is an intensive, community-based service that provides comprehensive, coordinated and personalized treatment to adults with serious mental illness.  The case manager is a member of an interdisciplinary team that includes nursing, therapy, case management, and psychiatric services.  This is a full-time position.  Carastar has two ACT teams, one with a case load up to 48 that covers four counties, and a second with up to 36 for individuals in Montgomery County.  This second team is for individuals who are under an outpatient civil commitment who are participating in Assisted Outpatient Treatment (AOT).

DESCRIPTION OF DUTIES:

Participate in staffing of all assigned cases at least twice weekly with other treatment team members.

Provide assertive community treatment services to clients assigned to the team.

Identify eligible individuals for case management services.

Complete referral information including name and a problem statement.

Visit referred persons and determine needs using the SUN Assessment by conversing with the individual.

Complete a SUN Assessment Form on each client utilizing information gained from the client or a significant other.

Determine resources that would meet the needs identified in the SUN Assessment by contacting provider sources, public and private, both in and out of the catchment area.

Prepare a plan for the provision of community mental health services to the targeted individual involved and review such plan not less that once every three months.

Aid in obtaining and coordinating social and maintenance services for the individual, including services relating to daily living activities, transportation services, habilitation and rehabilitation services, prevocational and vocational services, and housing services.

Assist the individual in obtaining income support services, including housing assistance, food stamps, and supplemental security income benefits.

Refer the individual for such other services as may be appropriate.

Transport clients to services, as well as conduct outreach visits.

Participate in training activities as required by the Authority to increase and enhance professional and therapeutic skills.

Complete reports required for client records as well as all forms and paperwork required by the Agency including Daily Service Reports and other forms as needed.

Document all services provided and any other significant interactions in the Electronic Health Record.

Monitor errors in the Electronic Health Record by reviewing alerts and correcting errors a timely manner.

Perform other related duties as assigned by supervisor.

REQUIREMENTS:

Knowledge of the special needs and behavioral characteristics of the target population.

Knowledge of interviewing techniques and principles.

Skills in interpersonal relationships and group dynamics.

Ability to operate a motor vehicle, with a valid Driver's License and a good driving record.

Knowledge of the use and side effects of psychotropic medication.

Knowledge of the legal and ethical issues relative to confidentiality of client records.

Knowledge of casework principles and methods related to counseling.

Ability and willingness to document activities and maintain records.

Ability to establish and maintain good working relationships with consumers, families, hospital staff and community mental health center staff.

Ability to work in a proactive, assertive and energetic manner in fulfilling the duties of this position.

Ability to work effectively as a treatment team member.

Willing to work in non-traditional and in-home settings.

Ability to work a flexible schedule including evenings and/or weekends if necessary.

Reliable transportation and willingness to transport clients.

QUALIFICATIONS:

Bachelor's Degree in Behavioral Science or related field from a recognized college or university. Some experience preferred. Must meet requirements of Medicaid for approved Medicaid Provider Status.

Must hold a valid Alabama Driver's License and maintain a driving record that is acceptable to the Authority's insurance carrier. Must maintain liability coverage on personal vehicles.

Revised November 2020
September 2025