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Case Management Assistant Jobs in Alabama (NOW HIRING)

AltaPointe Health

Case Manager

Roanoke, AL · On-site

$18 - $23/hr

Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers travel to ...

AltaPointe Health

Case Manager

Roanoke, AL · On-site

$18 - $23/hr

Overview Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers ...

AltaPointe Health

Case Manager

Roanoke, AL · On-site

$18 - $23/hr

Overview Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers ...

AltaPointe Health

Case Manager

Roanoke, AL · On-site

$18 - $23/hr

Overview Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers ...

Hunter | Everage

Case Manager

Montgomery, AL

$43K - $53K/yr

Conduct client intake and questionnaires; document responses in the case management system ... File documents with the court and manage both electronic and paper files. * Assist attorneys with ...

AltaPointe Health

Case Manager

Ashland, AL · On-site

$18.50 - $23.75/hr

Responsibilities Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case ...

AltaPointe Health

Case Manager

Ashland, AL · On-site

$18.50 - $23.75/hr

Responsibilities Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case ...

AltaPointe Health

Case Manager

Ashland, AL

$18.50 - $23.75/hr

Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers travel to ...

Encompass Health Corporation

Case Manager

Pelham, AL

$18.25 - $23.75/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Huntsville, AL · On-site

$19.75 - $25.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

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Case Management Assistant information

See Alabama salary details

$11

$19

$26

How much do case management assistant jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for case management assistant in Alabama is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.21 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Alabama? The most popular types of Case Management jobs in Alabama are:
What are popular job titles related to Case Management Assistant jobs in Alabama? For Case Management Assistant jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Alabama look for? The top searched job categories for Case Management Assistant jobs in Alabama are:
What cities in Alabama are hiring for Case Management Assistant jobs? Cities in Alabama with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Case Management Assistant

Case Management Assistant

DCH Health System

Tuscaloosa, AL • On-site

Full-time

Posted 5 days ago

DCH Health System rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Overview

The Case Management Assistant provides hands-on post-acute care planning services to hospitalized and emergency department patients, as assigned by an RN Case Manager or Social Work Case Manager, in accordance with department policies and procedures

Responsibilities
  • Support RN and Social Work Case Managers in post-acute care arrangements, ensuring compliance with regulations.
  • Coordinate the transfer of complete medical records for each post-acute destination during business hours.
  • Communicate with post-acute care facilities about bed availability via CarePort. Communication may also include fax or phone
  • Provide regulatory notices (e.g., Important Message from Medicare, Choice Forms) to patients and families, and file documents as required.
  • Notify RN Case Manager or Social Work Case Manager of the patient's post-discharge care choices promptly.
  • Arrange transportation, as required, and communicate transfer details to patients and families.
  • Arrange for durable medical equipment in the patient's home.
  • Schedule post-discharge physician appointments.
  • Document accurate data, authorizations, referrals, entries into CarePort and/or medical record in a timely manner.
  • Act as liaison between RN and Social Work Case Managers to ensure information flow.
  • Establish collaborative relationships with case management staff, vendors, liaisons, patients, families, and caregivers.
  • Conduct post-discharge follow-up calls and refer patient concerns to the appropriate Case Manager

    • DCH Standards: 

    • Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
    • Performs compliance requirements as outlined in the Employee Handbook
    • Must adhere to the DCH Mission, Vision, and Values including creating positive relationships with patients/families, coworkers, colleagues and with self.
    • Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
    • Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
    • Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
    • Requires use of electronic mail, time and attendance software, learning management software and intranet.
    • Must adhere to all DCH Health System policies and procedures.
    • All other duties as assigned.

     

    Qualifications

    Required:

    • High school education or equivalent required

    Preferred:

    • CarePort and Meditech system skills preferred

    Other Skills:

    • Excellent clerical and organizational skills
    • Excellent communication/people skills in person and on telephone
    • Familiar and comfortable with medical terminology
    • Computer and data entry skills; proficient in Word

    Must be able to read, write legibly, speak, and comprehend English.

    WORKING CONDITIONS

     

    Work Context

    • Frequent telephone contact with providers, provider office staff, hospital staff, other customers, and post-acute provider partners
    • Daily and close contact with management and care management staff and community agencies.
    • Work closely with patients, families, caregivers, and/or significant others
    • Ability to maintain member, provider, and organization information confidentially
    • Ability to cooperate and be flexible
    • Ability to relate to individuals form diverse backgrounds

     

    Physical Factors

    • Requirements: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
    • Must be able to perform the duties with or without reasonable accommodation.
    • Hearing and vision must be normal or corrected to within normal range.
    • Physical presence onsite is essential. 
    Employment Type: FULL_TIME

    What DCH Health System employees say

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    Benefits

    Hours and flexibility

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