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Case Coordinator Jobs in Decatur, GA (NOW HIRING)

JAMS, Inc.

Case Coordinator

Atlanta, GA

$49K - $64K/yr

Coordinates case administration and case management within the case management team. Provides continued support to Case Manager(s) and Panelists, as well as performs a wide variety of administrative ...

JAMS, Inc.

Case Coordinator

Atlanta, GA · On-site

$49K - $64K/yr

Coordinates case administration and case management within the case management team. Provides continued support to Case Manager(s) and Panelists, as well as performs a wide variety of administrative ...

JAMS, Inc.

Case Coordinator

Atlanta, GA · On-site

$18.50 - $25/hr

Coordinates case administration and case management within the case management team. Provides continued support to Case Manager(s) and Panelists, as well as performs a wide variety of administrative ...

JAMS, Inc.

Case Manager (Paralegal)

Atlanta, GA · On-site

$60K - $78K/yr

Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs. * Provides exceptional client service by responding promptly to general ...

JAMS, Inc.

Case Manager (Paralegal)

Atlanta, GA

$19.25 - $24.75/hr

Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs. * Provides exceptional client service by responding promptly to general ...

JAMS, Inc.

Case Manager (Paralegal)

Atlanta, GA

$60K - $78K/yr

Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs. * Provides exceptional client service by responding promptly to general ...

The Forge Companies

Case Analyst

Atlanta, GA · On-site

You will be responsible for tracking, anticipating, and coordinating the next steps in the case life cycle while managing tasks between teams. *A Georgia Life Insurance License is required or must be ...

The Forge Companies

Case Analyst

Atlanta, GA

You will be responsible for tracking, anticipating, and coordinating the next steps in the case life cycle while managing tasks between teams. *A Georgia Life Insurance License is required or must be ...

dekalbcsb

Case Manager-Project HEAL

Atlanta, GA

Case Manager-Project H.E.A.L. JOB SUMMARY : The Project HEAL Case Manager Positions are integral ... These positions will focus on coordinating safe, clinically informed transitions from hospitals ...

The Forge Companies

Case Analyst

Atlanta, GA · On-site

You will be responsible for tracking, anticipating, and coordinating the next steps in the case life cycle while managing tasks between teams. *A Georgia Life Insurance License is required or must be ...

The Forge Companies

Case Analyst

Atlanta, GA · On-site

You will be responsible for tracking, anticipating, and coordinating the next steps in the case life cycle while managing tasks between teams. *A Georgia Life Insurance License is required or must be ...

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Case Coordinator information

See Decatur, GA salary details

$11

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$33

How much do case coordinator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for case coordinator in Decatur, GA is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Decatur, GA?

The most popular types of Case jobs in Decatur, GA are:

What job categories do people searching Case Coordinator jobs in Decatur, GA look for?

The top searched job categories for Case Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Case Coordinator jobs?

Cities near Decatur, GA with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $46,146 per year, or $22.2 per hour.

Case Coordinator

Atlanta, GA

JAMS, Inc.
Mediation and Negotiation Services • 201 - 500 employees
Learn more about JAMS, Inc.external

$49K - $64K/yr

Full-time

Re-posted 27 days ago

Job description

We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.

A Brief Overview
Partners with their Case Managers to develop and administer Panelists' practices. Coordinates case administration and case management within the case management team. Provides continued support to Case Manager(s) and Panelists, as well as performs a wide variety of administrative, coordination, and program support activities. Performs all tasks accurately and with an appropriate sense of urgency.


What you will do

  • Completes tasks in an efficient, accurate manner as directed by Case Managers. Communicates and meets with Case Managers and local managers to discuss case issues.
  • Supports Case Managers, clients, and Panelists throughout the entire lifecycle of a case.
  • Provides administrative support for Case Managers and Panelists.
  • Develops overall Case Manager skills, enhancing the client experience.
  • Serves as Case Manager apprentice on mediations, competent to cover a Case Manager’s desk in their absence when appropriate. In certain circumstances the CC may be assigned a neutral (s) to support under the direction of a senior level case manager or manager.
  • Collaborates with Panelist(s) to develop and administer their ADR practice including coordinating and scheduling of conference calls, pre-hearing preparation calls, moderating, customer service, interacting with clients, and hearings.
  • Reviews closed cases to determine client satisfaction and future business opportunities.
  • Other duties as assigned within similar scope.

Qualifications

  • Bachelor's Degree in a related discipline. Preferred
  • 2-4 years of working in a legal administrative or assistant role. Required
  • 2-4 years of working in legal and client service role. Plus
  • Proficiency in all ADR processes and procedures. (Preferred proficiency)
  • Knowledge of Panelists’ practice preferences in the local Resolution Center (RC). (Preferred proficiency)
  • Computer literate and proficient in all software programs required for the position. (Required proficiency)
  • Verbal and written communication skills. (Required proficiency)

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