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Case Assistant Jobs in Silver Spring, MD (NOW HIRING)

Shelter House

KHFS - Case Manager

Fairfax, VA · On-site

$52/hr

Case Manager Department: Katherine Hanley Family Shelter Reports to ... Assistant Director FLSA Status: Exempt Location: Fairfax, VA Salary: $52-56K About Us: Shelter ...

Shelter House

KHFS - Case Manager

Fairfax, VA · On-site

$52/hr

Case Manager Department: Katherine Hanley Family Shelter Reports to ... Assistant Director FLSA Status: Exempt Location: Fairfax, VA Salary: $52-56K About Us: Shelter ...

Shelter House

KHFS - Case Manager

Fairfax, VA · On-site

$52/hr

Case Manager Department: Katherine Hanley Family Shelter Reports to ... Assistant Director FLSA Status: Exempt Location: Fairfax, VA Salary: $52-56K About Us: Shelter ...

U.S.VETS

Case Manager III

Washington, DC · On-site

$21.25 - $27.50/hr

Case Manager III Looking for a rewarding position? How would you like to serve those who served? If ... Monitors program rent/participant fee compliance to assist clients in prioritizing housing

Xometry

Case Manager III

Gaithersburg, MD · Hybrid

$21.50 - $27.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... Manage On time shipments with suppliers and assist suppliers with manufacturing challenges

Xometry

Case Manager III

North Bethesda, MD · Hybrid

$20 - $25.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... Manage On time shipments with suppliers and assist suppliers with manufacturing challenges

Zeiders Enterprises

Senior Case Manager

Fairfax, VA · On-site

Senior Case Manager Zeiders supports individuals and families across federal, state, and local ... training) * Assist households in preparing budgets, managing expenses, and paying down debts

Miriam's Kitchen

Bilingual Case Manager

Washington, DC · On-site

$56K - $58K/yr

Provide regular case management engagements and follow-up to ensure case plan progress and effective coordination of services. * Assist residents in gathering and securing required documentation ...

Miriam's Kitchen

Bilingual Case Manager

Washington, DC · On-site

$56K - $58K/yr

Provide regular case management engagements and follow-up to ensure case plan progress and effective coordination of services. * Assist residents in gathering and securing required documentation ...

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Case Assistant information

See Silver Spring, MD salary details

$13

$19

$25

How much do case assistant jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for case assistant in Silver Spring, MD is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.40 per hour, depending on experience, location, and employer.

What Is a Case Assistant?

A case assistant plays a supporting role for lawyers and other case managers as they prepare cases for litigation, trial, arbitration, or resolution. Your job duties include preparing legal paperwork, providing administrative support during trials and litigation, contacting clients, and other support duties as required by the legal team. A career as a case assistant does not require you to have a college degree, though many employers prefer candidates have some prior legal training or experience. To excel as a case assistant, you should have superb communications skills, familiarity with legal language, and a familiarity with legal proceedings.

Do caseworkers need a degree?

Case assistants and caseworkers typically do not require a specific degree, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and knowledge of social services are important, and some roles may prefer or require post-secondary education or certifications in social work or related fields.

What do case assistants do?

Case assistants support legal, social service, or healthcare professionals by organizing case files, gathering information, and preparing documentation. They often use case management software and require strong organizational skills to ensure accurate and timely case processing.

How does a Case Assistant typically collaborate with attorneys and paralegals during case preparation?

As a Case Assistant, you will work closely with attorneys and paralegals by handling a variety of administrative and organizational tasks that ensure smooth case progression. This includes gathering documents, managing case files, scheduling appointments, and assisting with legal research under supervision. Effective communication and attention to detail are essential, as you often act as a link between clients, legal teams, and external parties. Collaboration is frequent and integral, providing valuable exposure to legal procedures and an excellent foundation for career growth within the legal field.

What are the key skills and qualifications needed to thrive as a Case Assistant, and why are they important?

To thrive as a Case Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often with an associate’s or bachelor’s degree. Familiarity with case management software, document management systems, and proficiency in Microsoft Office are typically required. Excellent communication, discretion, and the ability to multitask efficiently help you stand out in this role. These skills ensure accurate case documentation, smooth workflow, and effective support for legal or case management teams.

What are case assistants?

Case assistants are administrative professionals who support lawyers, paralegals, or case managers in legal settings. Their duties typically include organizing case files, scheduling meetings, drafting documents, and communicating with clients or courts. They help ensure legal cases are managed efficiently by handling routine tasks and supporting higher-level staff. Case assistants are vital for maintaining order and efficiency in law offices or legal departments.

What job makes $10,000 a month without a degree?

A Case Assistant typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often include sales, real estate, or entrepreneurship, which may require strong communication, negotiation skills, and industry knowledge rather than formal degrees.

What is the difference between Case Assistant vs Paralegal?

AspectCase AssistantParalegal
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeAssociate's degree or paralegal certificate often required
Work EnvironmentLaw firms, courts, insurance companies, government agenciesLaw firms, corporate legal departments, government agencies
Job ResponsibilitiesSupporting case preparation, managing documents, schedulingLegal research, drafting documents, assisting attorneys
Industry UsageCommonly used in legal support roles for case managementMore advanced legal tasks, often with more responsibility

While both roles support legal teams, a Case Assistant typically handles administrative and case management tasks, whereas a Paralegal performs more substantive legal work like research and document drafting. The Paralegal role generally requires more formal education and offers greater responsibilities within legal proceedings.

How to become a case assistant?

To become a case assistant, candidates typically need a high school diploma or equivalent, along with strong organizational and communication skills. Some positions may require familiarity with case management software or related tools, and relevant experience in administrative or social services fields can be beneficial.
More about Case Assistant jobs
What are the most commonly searched types of Case jobs in Silver Spring, MD? The most popular types of Case jobs in Silver Spring, MD are:
What job categories do people searching Case Assistant jobs in Silver Spring, MD look for? The top searched job categories for Case Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Case Assistant jobs? Cities near Silver Spring, MD with the most Case Assistant job openings:
Case Assistant jobs near you
Infographic showing various Case Assistant job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,189 per year, or $19.8 per hour.

Case Manager 1

National Center for Missing & Exploited Children

Alexandria, VA • On-site

$63K/yr

Full-time

Posted 16 days ago

Key responsibilities

  • Manage assigned missing child cases from assignment through the recovery process, maintaining responsibility for an individual caseload.

  • Establish and maintain contact with parents, guardians, and law enforcement, providing technical assistance and resources as needed for each case.

  • Document case activities, analyze case leads, and prepare reports to ensure information is disseminated to appropriate agencies and organizations.

Job description

TITLE: Case Manager 1
LOCATION: Alexandria, VA
DATE PREPARED: April 1998
DATE REVISED: January 2023
FLSA STATUS: Exempt
DIVISION: Missing Children Division
DEPARTMENT: Case Management
TRAVEL REQUIREMENT:
As required by management.
HOURS and SCHEDULE:
Monday - Friday, 9:00am to 5:30pm (37.5 hours within five (5) days per week) and weekend (Saturday shift); unless otherwise required or approved by management. This position may be responsible for covering the evening shift (i.e. 2:00 pm to 10:00 pm, Monday-Friday) or weekends, if requested.
POSITION:
This position is funded for a period of two years. The continuation of this position is contingent on the availability of additional funding and satisfactory performance. In the event that the funding for this position is reduced or ceases after the initial term, the position may be terminated. Efforts will be made to explore alternative funding sources, but continuation is not guaranteed
REPORTS TO:
This position reports to the Supervisor, Case Management and works under the general supervision of the Vice President, Missing Children Division (MCD) and Director, Case Management of MCD.
SUPERVISION EXERCISED:
None.
RESPONSIBILITY FOR PUBLIC CONTACT:
Daily contact requiring courtesy, discretion, and sound judgment.
LICENSING AND CERTIFICATION:
Must be eligible to apply for VCIN certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain VCIN certification within three
(3) months of hire and maintain certification including completion of all required training. VCIN certification requires background screening, to include fingerprinting, criminal history check, and professional references.
GENERAL DESCRIPTION:
Position is responsible for the handling of lead and intake information as assigned by the Vice President, MCD and Director, Case Management of MCD Analyze, collate, and disseminate information concerning missing and exploited children to the appropriate investigative agencies. Maintain contact and provide technical assistance to parents, police, and other authorized agencies involved in providing services for missing and exploited children. Coordinate NCMEC resources within a team environment, to include (but not limited to) Long Term Missing Case Managers, Forensic Case Managers, MCD Case Managers, Analytical Services Division, Team Adam, Family Advocacy Division to assist and support law enforcement agencies and families associated with these cases.
This position may require shift work. This position may be responsible for covering the evening shift (i.e. 2:00pm to 10:00pm, Monday - Friday) or weekends, if requested.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Manage missing child cases from the time of assignment through the recovery process with responsibility for their own individual caseload.
  • Make initial and follow-up contact with parents, guardians, law enforcement on assigned cases. Assess each individual case for criticality and high-risk patterns, and provide all necessary resources, including emergency media and deployments as case circumstances change or evolve.
  • Verify existence of police report and NCIC entry concerning missing children cases and provide follow-up technical support and assistance to parents, guardians and law enforcement.
  • Access information and query the FBI's National Crime Information Center (NCIC) computer and National Law Enforcement Telecommunications System (NLETS), as needed.
  • Establish, maintain, and foster close working relationship with parents, guardians and law-enforcement contacts as the assigned case's primary point of contact.
  • Provide technical assistance to parents, guardians, law enforcement, and other authorized agencies on domestic and international resources in a timely and professional manner, and assess each individual case for criticality and high-risk patterns.
  • Document case activities using a computer database and disseminate information to appropriate agencies and organizations in a timely manner and in compliance with established procedures.
  • Review and analyze case reports and leads information to ensure all possible analytical avenues have been considered and leads addressed appropriately.
  • Prepare and draft summary, progress and supplemental reports for internal case management review and media purposes.
  • Organize case information and maintain a working electronic case file containing documentation of all activities as well as materials.
  • Prepare appropriate cases to "media-ready status" in accordance with established case management policies and procedures.
  • Make poster targeting assessments and then target "media-ready" cases with appropriate poster distribution partners, liaise with NCMEC's Communication Division and other available resources in pertinent geographic locations.
  • Process recovered or resolved cases with all appropriate and necessary information and data to ensure the integrity of the database.
  • Provide reunification and post-recovery support to families with missing and exploited children cases in a timely and professional manner.
  • Maintain strict confidentiality of all law enforcement sensitive and case related information.
  • As directed, conduct initial training and assist with on-going training of interns, volunteers and new staff in the proper use of computers, database searches, resources and other MCD tasks.
  • As directed, prepare, write, edit, and update training and reference materials for Case Manager position.
  • As needed, represent MCD for tours, presentations, and have a strong understanding of all services offered within MCD and other core functions within the organization.
  • Perform specific case management tasks on cases as directed by MCD supervisory staff.
  • Consistently demonstrate to MCD supervisory staff the ability and skills to undertake additional responsibilities within MCD.
  • Assist other staff members when needed [i.e. staffing shortages, emergent situations].
  • Maintain a professional and courteous demeanor at all times.
  • Promote and exhibit loyalty to the National Center for Missing & Exploited Children and the cause of protecting children worldwide.
  • Promote a professional image.
  • Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures and instructions.
  • Respond promptly when returning telephone calls, emails and all other correspondence both internally and externally.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Human Services, Criminal Justice or related field; or equivalent combination of education and work experience.
  • Experience with criminal justice, law, international relations, counseling or victim's services preferred.
  • Minimum of two (2) years of experience in law enforcement, social work, investigations or a related field.
  • Must not have undergone any disciplinary or corrective actions for a period any less than one year.
  • Must have maintained an acceptable time and attendance record for a period of no less than one year.

SKILLS, KNOWLEDGE, AND ABILITIES:
  • Have a solid degree of understanding of case management databases and MCD/NCMEC programs.
  • Knowledge, understanding, and ability in the operation of NCIC, NLETs, and microcomputer systems.
  • Knowledge of word processing, spreadsheets and database software, social media/network sites, and database programs and applications.
  • Demonstrate strong organizational ability and skills in problem solving.
  • Ability to manage, prioritize and complete numerous tasks in a fast-paced work environment under tight deadlines.
  • Produce work product with a high degree of accuracy and attention to detail.
  • Excellent verbal and telephone communication skills and a demonstrated capacity to communicate effectively and compassionately with individuals in crisis.
  • High degree of accountability.
  • Self-starter, highly motivated and able to work with minimal supervision and direction.
  • Ability to mentor, guide and assist fellow colleagues, interns and volunteers.
  • Ability to work evening and weekend shifts if requested.
  • Bi-lingual English/Spanish language skills preferred with cultural competency with respect to Mexico and Latin America highly desired.
  • Strong verbal and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Adaptability, flexibility and ability to work as part of a team or in an individual capacity.
  • Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.

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