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Cargo Claims Remote Jobs (NOW HIRING)

The Hartford

Consultant Claims

Hartford, CT · On-site +1

While the primary emphasis of this role is Motor Truck Cargo and Motor Truck Physical Damage claims ... This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...

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$118.5K

How much do cargo claims remote jobs pay per year?

As of Jun 9, 2026, the average yearly pay for cargo claims remote in the United States is $72,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the common challenges faced by Cargo Claims Specialists working remotely, and how can they be managed?

Cargo Claims Specialists working remotely often face challenges such as coordinating with multiple stakeholders across time zones, managing large volumes of documentation digitally, and maintaining clear communication with clients, insurers, and logistics partners. To succeed, it's important to utilize reliable digital tools for document management, schedule regular virtual meetings, and establish clear protocols for information sharing. Staying organized and proactive in follow-ups ensures claims are processed efficiently despite the remote setting.

What are the key skills and qualifications needed to thrive as a Cargo Claims Specialist (Remote), and why are they important?

To thrive as a Cargo Claims Specialist (Remote), you need a strong understanding of logistics, claims processing, and relevant regulations, often supported by experience in freight or transportation and a high school diploma or higher. Proficiency with claims management software, Microsoft Office Suite, and familiarity with transportation management systems are typically required. Exceptional attention to detail, strong written communication, and problem-solving skills help you excel in handling claims efficiently and empathetically. These abilities ensure accurate claim resolution, client satisfaction, and compliance with industry standards in a remote work environment.

What are Cargo Claims Remote jobs?

Cargo Claims Remote jobs involve handling claims related to lost, damaged, or delayed cargo shipments while working remotely, often from home. Professionals in this role review claim documentation, communicate with clients and shipping carriers, assess liability, and process settlements. They use specialized software to track cases and ensure compliance with industry regulations. Remote roles require strong communication skills, attention to detail, and familiarity with logistics and insurance practices.
More about Cargo Claims Remote jobs
What cities are hiring for Cargo Claims Remote jobs? Cities with the most Cargo Claims Remote job openings:
What are the most commonly searched types of Cargo Claims jobs? The most popular types of Cargo Claims jobs are:
What states have the most Cargo Claims Remote jobs? States with the most job openings for Cargo Claims Remote jobs include:
What job categories do people searching Cargo Claims Remote jobs look for? The top searched job categories for Cargo Claims Remote jobs are:
Cargo Claims Remote jobs near you
Infographic showing various Cargo Claims Remote job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Temporary. Highlights an 100% Remote job distribution, with an average salary of $72,103 per year, or $34.7 per hour.

Claims Analyst (Auto)

Proficient Auto Logistics

Jacksonville, FL • Remote

Full-time

Posted 21 hours ago

Job description

About Proficient Auto Logistics
Proficient Auto Logistics (PAL) is a leading specialized freight company focused on providing auto transportation and logistics services. Formed via IPO in May 2024, PAL combined five industry-leading operating companies and has since acquired a sixth. As a combined entity, we operate one of the largest auto transportation fleets in North America with over 1200 trucks, 50 terminal locations and 700 employees, a majority of whom are drivers.
We offer a broad range of auto transportation and logistics services, primarily focused on transporting finished vehicles from automotive production facilities, marine ports of entry, or regional rail yards to auto dealerships around the country. We have developed a differentiated business model due to our scale, breadth of geographic coverage, and embedded customer relationships with leading auto original equipment manufacturing companies (OEMs).
While this is a remote position, the candidate needs to be able to work the hours of 8:00 AM-5:00 PM Eastern time.
Job Summary
Responsible for working with internal and external stakeholders to effectively resolve cargo claims submissions and disputes.
Essential Duties and Responsibilities
  • Receives, reviews and acknowledges cargo claims damage notifications and FNOL in a timely manner
  • Monitors claims management software and activities to identify and implement quality improvement initiatives
  • Evaluates claims experience based upon driver category to assess damage type, severity, and costs
  • Investigates, negotiates, and processes cargo claims in accordance with various customer’s policies and procedures within industry standards
  • Follows standard operating procedures to appropriately review, handle, and settle large volumes of claims in a timely manner
  • Requests claims documentation from dealers, customers, claimants, and insurers
  • Reviews, updates, and reports cargo claims data to support process improvement and operating performance measures
  • Works with Claims Management team members to determine cargo claims damage liability
  • Collaborate with drivers, dealers, customers, and insurers to collect and communicate cargo claim information
  • Communicates outcomes of cargo claim acceptance or denial decisions to owner-operators and/or customers
  • Submits approved claims to accounting for payment processing
  • Additional duties assigned as needed
Requirements
  • High school education or GED required.
  • Two years of prior claims processing experience preferred.
  • Auto hauling or transportation industry experience preferred.
Skills and Abilities
  • Exceptional written and oral communication skills
  • Exceptional time management and organizational skills
  • Exceptional analytical and critical thinking skills
  • Knowledge of DOT/FMCSA regulations
  • Knowledge of MS Office software, including Word, Excel, and Outlook
  • Ability to resolve and de-escalate conflict
  • Ability to drive change and improve processes
  • Ability to build and nurture relationships
  • Ability to work in a fast-paced environment and make time-sensitive deadlines
  • Ability to prioritize and manage multiple tasks
  • Willingness to travel up to 10%
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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