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Cargo Claims Manager Jobs (NOW HIRING)

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

Strong organizational skills with the ability to manage a diverse caseload under time-sensitive deadlines. Preferred Qualifications * Prior cargo claims experience , including familiarity with:

landstar

... cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk. You will oversee claims governance, litigation pipeline management, and trial readiness for high ...

landstar

... cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk. You will oversee claims governance, litigation pipeline management, and trial readiness for high ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL · On-site

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL · On-site

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

Ascendo Resources

Claims Coordinator

Doral, FL · On-site

Responsibilities • Manage cargo claims from initial receipt through to complete resolution. • Perform detailed investigations by analyzing bills of lading, inspection reports, photographs, and ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL · On-site

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

United Road

Claims Analyst

Romulus, MI · On-site

Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

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Cargo Claims Manager information

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$35K

$87.9K

$139K

How much do cargo claims manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for cargo claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cargo Claims Manager, and why are they important?

To thrive as a Cargo Claims Manager, you need expertise in logistics, claims processing, and knowledge of transportation regulations, often supported by a degree in logistics, supply chain management, or a related field. Familiarity with cargo management systems, claims management software, and understanding of international shipping documentation are typically required. Strong analytical thinking, negotiation skills, and attention to detail, along with effective communication, set top performers apart in this role. These skills are crucial for efficiently resolving claims, minimizing financial losses, and maintaining client trust in a fast-paced logistics environment.

What are cargo claims managers?

Cargo claims managers are professionals responsible for handling and resolving claims related to lost, damaged, or delayed cargo during transportation. They investigate claims, assess the validity of each case, communicate with clients, insurers, and carriers, and ensure that claims are processed efficiently and fairly. Their goal is to minimize financial losses for their company while maintaining positive relationships with customers and partners. Cargo claims managers also help develop procedures to prevent future losses and improve overall cargo handling processes.

What is the difference between Cargo Claims Manager vs Cargo Claims Specialist?

AspectCargo Claims ManagerCargo Claims Specialist
CredentialsRelevant certifications (e.g., CPC, insurance licenses), experience in claims managementSimilar certifications, focus on claims processing and documentation
Work EnvironmentSupervisory role, overseeing claims teams, strategic planningOperational role, handling claims cases, customer communication
Industry UsageUsed in logistics, shipping, freight companiesCommonly found in freight forwarding, shipping lines, logistics firms
Search & Comparison IntentUnderstanding managerial responsibilities, career pathDetails on claims processing, daily tasks

The Cargo Claims Manager typically oversees the claims process, manages teams, and handles strategic decisions, while the Cargo Claims Specialist focuses on processing individual claims and customer interactions. Both roles require similar certifications and are integral to logistics and shipping industries, but differ mainly in scope and responsibility.

What are some common challenges faced by a Cargo Claims Manager in coordinating with multiple stakeholders during the claims process?

Cargo Claims Managers often encounter the challenge of aligning the interests and responses of various stakeholders, such as shippers, carriers, insurers, and customers. Each party may have different documentation standards, timelines, and priorities, which can create delays or disputes. Effective communication, thorough documentation, and a strong understanding of transportation regulations are essential to manage expectations and resolve claims efficiently. Building collaborative relationships and maintaining a proactive approach can help streamline the process and minimize potential conflicts.
What cities are hiring for Cargo Claims Manager jobs? Cities with the most Cargo Claims Manager job openings:
What are the most commonly searched types of Cargo Claims jobs? The most popular types of Cargo Claims jobs are:
What states have the most Cargo Claims Manager jobs? States with the most job openings for Cargo Claims Manager jobs include:
Cargo Claims Manager jobs near you
Infographic showing various Cargo Claims Manager job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.
Cargo Claims Specialist - Recovery

Cargo Claims Specialist - Recovery

DHL Express (USA), Inc.

Plantation, FL • On-site, Remote

Full-time

Posted 13 days ago

Job description

About DHL and IRM: 

DHL Group, the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives.  We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.   


In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company's employees, assets and liabilities and to meet its contractual obligations to customers across the group. As our business keeps growing, we want you in our Americas region. 


Job Purpose: 

The DHL Group is seeking a motivated and detailoriented Cargo Claims Specialist - Recovery to join our regional Center of Excellence. This role supports the Claims & Recovery function by ensuring timely and accurate handling of cargo claims and contributing to efficient recovery efforts across the U.S. and Canada.


Your Tasks:

  • Support the recovery process by identifying and assisting with the pursuit of liable third parties, including carriers and subcontractors.
  • Manage assigned cargo and freight recovery claims in a timely, accurate, and customerfocused manner.
  • Conduct initial investigations to ensure claims are processed efficiently, with appropriate documentation and followup.
  • Assist in loss mitigation activities and participate in rootcause analysis where needed.
  • Maintain accurate and uptodate entries in the claims management system for reporting and monitoring.
  • Collaborate with internal stakeholders to support claims administration requirements and ensure coordinated communication.
  • Maintain professional communication with customers, business partners, underwriters, and external experts.
  • Coordinate with the central Insurance & Risk Management team (Londo) on significant or complex claims as directed.
  • Support relationshipbuilding efforts with underwriters, loss adjusters, and other external professionals.
  • Contribute to team initiatives aimed at improving claims handling processes and competency.
  • Assist in preparing customer claims reports and conducting basic data reviews.
  • Ensure compliance with relevant legal, regulatory, and internal requirements.
  • Actively participate as a member of the North America Claims Team, supporting a culture of operational excellence.


Your Profile:

  • 2-4 years of experience in cargo claims handling or recovery, preferably with exposure to ocean, air, or inland marine cargo.
  • Strong verbal and written communication skills in English.
  • Familiarity with transportation liability frameworks (e.g., COGSA, Montreal Convention, Carmack Amendment) is preferred.
  • Experience in freight forwarding, logistics, supply chain, or marine insurance is an advantage.
  • Working knowledge of endtoend claims processes.
  • Experience in a global or cross-border work environment is a plus.


We offer: 

  • Great opportunity to work for the biggest logistics company in the world
  • International and virtual environment
  • Flexibility and great opportunity to learn
  • Tempting Compensation and benefits


DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:https://www.eeoc.gov/employers/eeo-law-poster  


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 


Employment Type: FULL_TIME

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