Log and respond to all incoming cargo claims through the claims management system * Report appropriate claims to the insurance carrier in a timely manner * Develop action plans to move claims to ...
Log and respond to all incoming cargo claims through the claims management system * Report appropriate claims to the insurance carrier in a timely manner * Develop action plans to move claims to ...
Claims Specialist Onsite/Hybrid
Bolingbrook, IL · Hybrid
$35 - $40/hr
Oversite from companies Enterprise Claims Manager, this position is responsible for the administration of Workers' Compensation, General Liability, Property, Auto and Cargo claims for the company.
Claims Specialist Onsite/Hybrid
Bolingbrook, IL · Hybrid
$35 - $40/hr
Oversite from companies Enterprise Claims Manager, this position is responsible for the administration of Workers' Compensation, General Liability, Property, Auto and Cargo claims for the company.
Log and respond to all incoming cargo claims through the claims management system * Report appropriate claims to the insurance carrier in a timely manner * Develop action plans to move claims to ...
Log and respond to all incoming cargo claims through the claims management system * Report appropriate claims to the insurance carrier in a timely manner * Develop action plans to move claims to ...
Claims Analyst (Auto)
Jacksonville, FL · On-site
Receives, reviews and acknowledges cargo claims damage notifications and FNOL in a timely manner * Monitors claims management software and activities to identify and implement quality improvement ...
Claims Analyst (Auto)
Jacksonville, FL · On-site
Receives, reviews and acknowledges cargo claims damage notifications and FNOL in a timely manner * Monitors claims management software and activities to identify and implement quality improvement ...
Receives, reviews and acknowledges cargo claims damage notifications and FNOL in a timely manner * Monitors claims management software and activities to identify and implement quality improvement ...
Receives, reviews and acknowledges cargo claims damage notifications and FNOL in a timely manner * Monitors claims management software and activities to identify and implement quality improvement ...
Claims & Compliance Manager
Scottsdale, AZ · On-site +1
This role leads compliance and cargo claims processes, ensuring risk mitigation, regulatory ... Manage cargo claims intake, investigation, and resolution, maintaining detailed records and clear ...
Claims & Compliance Manager
Scottsdale, AZ · On-site +1
This role leads compliance and cargo claims processes, ensuring risk mitigation, regulatory ... Manage cargo claims intake, investigation, and resolution, maintaining detailed records and clear ...
Claims Administrator
Collierville, TN · On-site
... Managing (PIM) claims * Responsible for setting up in ICS all vehicle / equipment accident, incident and cargo claims * Assist with claim subrogation * Enter, maintain and update claims in ICS ...
Quick apply
Claims Administrator
Collierville, TN · On-site
... Managing (PIM) claims * Responsible for setting up in ICS all vehicle / equipment accident, incident and cargo claims * Assist with claim subrogation * Enter, maintain and update claims in ICS ...
Container Cargo Claims Coordinator
Irving, TX · On-site
$21 - $24/hr
In this role, you'll manage cargo claims from start to finish--communicating with customers, collecting documentation, processing payments, and handling recovery efforts. You'll work with a variety ...
Quick apply
Container Cargo Claims Coordinator
Irving, TX · On-site
$21 - $24/hr
In this role, you'll manage cargo claims from start to finish--communicating with customers, collecting documentation, processing payments, and handling recovery efforts. You'll work with a variety ...
Claims Analyst
Romulus, MI · On-site
Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry ...
Claims Analyst
Romulus, MI · On-site
Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry ...
Claims Adjuster I (Bilingual)
$63K - $81K/yr
... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...
Quick apply
Claims Adjuster I (Bilingual)
$63K - $81K/yr
... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...
We are currently in search of an enthusiastic, qualified professional Motor Truck Cargo Claims ... Coordinates vendor management, including the use of independent adjusters to assist the ...
We are currently in search of an enthusiastic, qualified professional Motor Truck Cargo Claims ... Coordinates vendor management, including the use of independent adjusters to assist the ...
Claims Adjuster I (Bilingual)
$63K - $81K/yr
... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...
Claims Adjuster I (Bilingual)
$63K - $81K/yr
... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...
Claims Adjuster I (Bilingual)
Miami, FL · On-site
$63K - $81K/yr
... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...
Claims Adjuster I (Bilingual)
Miami, FL · On-site
$63K - $81K/yr
... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...
Claims Adjuster I (Bilingual)
$63K - $81K/yr
... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...
Claims Adjuster I (Bilingual)
$63K - $81K/yr
... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...
Direct negotiation with carriers and their cargo insurance adjusters and third-party claims ... Monthly claims reporting to management: aging, recovery rates, carrier patterns What We're Looking ...
Direct negotiation with carriers and their cargo insurance adjusters and third-party claims ... Monthly claims reporting to management: aging, recovery rates, carrier patterns What We're Looking ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Claims Administrator
Collierville, TN · On-site
$22 - $23/hr
Claims Administrator This role supports the Safety and Risk Management (SRM) team by preventing, investigating, and managing vehicle, equipment, incident, cargo, and workers' compensation claims. The ...
Claims Administrator
Collierville, TN · On-site
$22 - $23/hr
Claims Administrator This role supports the Safety and Risk Management (SRM) team by preventing, investigating, and managing vehicle, equipment, incident, cargo, and workers' compensation claims. The ...
Claims Administrator
$22 - $23/hr
Claims Administrator This role supports the Safety and Risk Management (SRM) team by preventing, investigating, and managing vehicle, equipment, incident, cargo, and workers' compensation claims. The ...
Quick apply
Claims Administrator
$22 - $23/hr
Claims Administrator This role supports the Safety and Risk Management (SRM) team by preventing, investigating, and managing vehicle, equipment, incident, cargo, and workers' compensation claims. The ...
Mentor, coach and train claims adjusters on the proper investigation and evaluation of commercial motor truck cargo claims. * Manages claims unit inventory of moderate to high complexity and exposure ...
Mentor, coach and train claims adjusters on the proper investigation and evaluation of commercial motor truck cargo claims. * Manages claims unit inventory of moderate to high complexity and exposure ...
Cargo Claims Manager information
See salary details
$35K - $44.5K
4% of jobs
$44.5K - $53.9K
4% of jobs
$53.9K - $63.4K
10% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$63.4K - $72.8K
18% of jobs
$72.8K - $82.3K
12% of jobs
The median wage is $83.8K / yr.
$82.3K - $91.7K
13% of jobs
$91.7K - $101.2K
14% of jobs
$101.6K is the 75th percentile. Wages above this are outliers.
$101.2K - $110.6K
12% of jobs
$110.6K - $120.1K
7% of jobs
$120.1K - $129.5K
4% of jobs
$129.5K - $139K
2% of jobs
$35K
$87.9K
$139K
How much do cargo claims manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Cargo Claims Manager, and why are they important?
What are cargo claims managers?
What is the difference between Cargo Claims Manager vs Cargo Claims Specialist?
| Aspect | Cargo Claims Manager | Cargo Claims Specialist |
|---|---|---|
| Credentials | Relevant certifications (e.g., CPC, insurance licenses), experience in claims management | Similar certifications, focus on claims processing and documentation |
| Work Environment | Supervisory role, overseeing claims teams, strategic planning | Operational role, handling claims cases, customer communication |
| Industry Usage | Used in logistics, shipping, freight companies | Commonly found in freight forwarding, shipping lines, logistics firms |
| Search & Comparison Intent | Understanding managerial responsibilities, career path | Details on claims processing, daily tasks |
The Cargo Claims Manager typically oversees the claims process, manages teams, and handles strategic decisions, while the Cargo Claims Specialist focuses on processing individual claims and customer interactions. Both roles require similar certifications and are integral to logistics and shipping industries, but differ mainly in scope and responsibility.
What are some common challenges faced by a Cargo Claims Manager in coordinating with multiple stakeholders during the claims process?

Full-time
Medical, Dental, Vision, PTO
Posted 4 days ago
Crane Worldwide Logistics rating
7.8
Based on 19 frontline employees who took The Breakroom Quiz
Job description
Essential Job Functions
- Log and respond to all incoming cargo claims through the claims management system
- Report appropriate claims to the insurance carrier in a timely manner
- Develop action plans to move claims to resolution
- Responsible for the adjustment and handling of all cargo liability claims from third parties
- Partners with the insurer, insurance broker and TPA to ensure best claims practices are followed from submission to final resolution.
- Handles subrogation recoveries
- Responsible for maintaining all loss data in the claims data base.
- Collect, organize, analyze and provide claim reports to management and other departments as required
- Responsible for submitting claims to accounting for payment.
- Ensure claims are paid as appropriate, following company procedure and approval levels. Book claims appropriately to the correct business units
- Recognize and elevate claims to the Senior Manager that could have significate exposures to the company.
- Communicates claims activities with the Senior Manager and appropriate parties as needed.
- Participates in insurer claim file reviews and conducts regular internal claim reviews
- Coordinate with insurance claim teams, holding them accountable for providing superior claim management services
- Assist department with responding to internal and external requests for information
- Other duties as assigned
Other Skills & Abilities
- Must have the ability to prioritize and follow through in providing accurate and reliable information in a fast-paced, multitasking environment
- Understanding of basic accounting principles and processes; computer skills – including heavy Excel knowledge; verbal and written communication skills; adept at problem resolution.
- Excellent computer skills; requires Excel competency.
- Data investigation knowledge
Physical Requirements
- Job requires the ability to use vision, adjust focus and work on a standard computer screen.
- Job may require extended sitting or standing, use of standard office equipment.
- Job will require presence on-site at the assigned work location.
- Job requires attendance and dependability.
Education & Experience
- 2-3 years cargo claims handling. Accounting experience a plus
- Knowledge of intermodal transportation, shipping industry standards and practices
- Maritime, Air and domestic regulations (e.g. US COGSA, Hague-Visby Rule, Montreal Convention) preferred.
- Prior experience in a claims management system preferred.
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
- 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
- Potential to earn a quarterly bonus
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: http://www.dhs.gov/e-verify
Company benefits are contingent upon meeting eligibility requirements and plan conditions.
We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.
What Crane Worldwide Logistics employees say
Pay
Benefits
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About CRANE WORLDWIDE LOGISTICS
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
1,001 - 5,000 Employees
Headquarters location
Houston, TX, US
Year founded
2008