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Cargo Claims Manager Jobs (NOW HIRING)

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

Strong organizational skills with the ability to manage a diverse caseload under time-sensitive deadlines. Preferred Qualifications * Prior cargo claims experience , including familiarity with:

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

Strong organizational skills with the ability to manage a diverse caseload under time-sensitive deadlines. Preferred Qualifications * Prior cargo claims experience , including familiarity with:

landstar

... cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk. You will oversee claims governance, litigation pipeline management, and trial readiness for high ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL · On-site

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

landstar

... cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk. You will oversee claims governance, litigation pipeline management, and trial readiness for high ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

United Road

Claims Analyst

Romulus, MI · On-site

Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry ...

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Cargo Claims Manager information

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$35K

$87.9K

$139K

How much do cargo claims manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for cargo claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a cargo claims manager?

Cargo claims managers are professionals responsible for handling and resolving claims related to lost, damaged, or delayed cargo during transportation. They investigate claims, assess the validity of each case, communicate with clients, insurers, and carriers, and ensure that claims are processed efficiently and fairly. Their goal is to minimize financial losses for their company while maintaining positive relationships with customers and partners. Cargo claims managers also help develop procedures to prevent future losses and improve overall cargo handling processes.

What are the key skills and qualifications needed to thrive as a cargo claims manager?

To thrive as a Cargo Claims Manager, you need expertise in logistics, claims processing, and knowledge of transportation regulations, often supported by a degree in logistics, supply chain management, or a related field. Familiarity with cargo management systems, claims management software, and understanding of international shipping documentation are typically required. Strong analytical thinking, negotiation skills, and attention to detail, along with effective communication, set top performers apart in this role. These skills are crucial for efficiently resolving claims, minimizing financial losses, and maintaining client trust in a fast-paced logistics environment.

What are some common challenges faced by a cargo claims manager in coordinating with multiple stakeholders during the claims process?

Cargo Claims Managers often encounter the challenge of aligning the interests and responses of various stakeholders, such as shippers, carriers, insurers, and customers. Each party may have different documentation standards, timelines, and priorities, which can create delays or disputes. Effective communication, thorough documentation, and a strong understanding of transportation regulations are essential to manage expectations and resolve claims efficiently. Building collaborative relationships and maintaining a proactive approach can help streamline the process and minimize potential conflicts.

What is the difference between Cargo Claims Manager vs Cargo Claims Specialist?

AspectCargo Claims ManagerCargo Claims Specialist
CredentialsRelevant certifications (e.g., CPC, insurance licenses), experience in claims managementSimilar certifications, focus on claims processing and documentation
Work EnvironmentSupervisory role, overseeing claims teams, strategic planningOperational role, handling claims cases, customer communication
Industry UsageUsed in logistics, shipping, freight companiesCommonly found in freight forwarding, shipping lines, logistics firms
Search & Comparison IntentUnderstanding managerial responsibilities, career pathDetails on claims processing, daily tasks

The Cargo Claims Manager typically oversees the claims process, manages teams, and handles strategic decisions, while the Cargo Claims Specialist focuses on processing individual claims and customer interactions. Both roles require similar certifications and are integral to logistics and shipping industries, but differ mainly in scope and responsibility.

What cities are hiring for Cargo Claims Manager jobs?

Cities with the most Cargo Claims Manager job openings:

What are the most commonly searched types of Cargo Claims jobs?

The most popular types of Cargo Claims jobs are:

What states have the most Cargo Claims Manager jobs?

States with the most job openings for Cargo Claims Manager jobs include:

Cargo Claims Manager jobs near you
Infographic showing various Cargo Claims Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Adjuster I

BENNETT MOTOR EXPRESS

Mcdonough, GA • On-site

Full-time

Re-posted 9 days ago

Job description

Claims Adjuster I/II (Mid-Level) — Auto Liability

Department: Claims Reports To: Claims Manager FLSA Status: Exempt Location: McDonough, Georgia

About the Role

We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss through resolution. The ideal candidate brings 3–5 years of liability claims-handling experience and demonstrates strong investigative, negotiation, and file-documentation skills. Cargo claims experience is strongly preferred and will be given priority consideration, as this role may support a book of business involving motor carrier and cargo liability exposures.

Key Responsibilities

  • Investigate, evaluate, and resolve auto liability claims of moderate to high complexity, ensuring compliance with state regulations and company best practices.
  • Conduct timely and thorough investigations, including scene inspections, witness interviews, and coordination with independent adjusters, engineers, and other experts as needed.
  • Analyze liability and damages; issue reserve recommendations in accordance with authority level.
  • Negotiate settlements directly with claimants, attorneys, and third parties within assigned settlement authority.
  • Evaluate and process cargo liability claims, including analysis of bills of lading, cargo insurance policies, Carmack Amendment exposure, and interline/broker liability issues (where applicable).
  • Maintain accurate, well-documented claim files, including timely diary management, status updates, and reserve adjustments.
  • Identify subrogation, salvage, and fraud indicators, and refer files appropriately.
  • Communicate claim status and resolution strategy clearly to policyholders, brokers, and internal stakeholders.

Required Qualifications

  • 3–5 years of liability claims adjusting experience, primarily auto liability (commercial auto experience a plus).
  • Active adjuster license(s) as required by state(s) of operation, or ability to obtain within a defined timeframe.
  • Strong working knowledge of liability investigation techniques, coverage analysis, and negotiation strategy.
  • Excellent written and verbal communication skills, with strong file documentation habits.
  • Proficiency with claims management systems (e.g., Guidewire, Duck Creek, or similar) and standard MS Office applications.
  • Strong organizational skills with the ability to manage a diverse caseload under time-sensitive deadlines.

Preferred Qualifications

  • Prior cargo claims experience, including familiarity with:
    • Carmack Amendment liability and federal motor carrier regulations
    • Bills of lading, cargo insurance policies, and broker/carrier liability distinctions
    • Freight loss and damage claim handling, subrogation, and recovery processes
  • Bachelor's degree in a related field, or equivalent combination of education and experience.
  • Industry designations such as AIC, SCLA, or similar (preferred, not required).

Experience working with transportation, logistics, or trucking-focused insureds.

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www.bennettig.com

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