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Cargo Claims Manager Jobs (NOW HIRING)

Crane WW

Global Cargo Claims Specialist

Houston, TX · On-site

Log and respond to all incoming cargo claims through the claims management system * Report appropriate claims to the insurance carrier in a timely manner * Develop action plans to move claims to ...

landstar

... cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk. You will oversee claims governance, litigation pipeline management, and trial readiness for high ...

landstar

... cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk. You will oversee claims governance, litigation pipeline management, and trial readiness for high ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL · On-site

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

United Road

Claims Analyst

Romulus, MI · On-site

Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL · On-site

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

Seaboard Marine

Claims Adjuster I (Bilingual)

Miami, FL

$63K - $81K/yr

... Claims Manager. To perform this job successfully, an individual must be able to perform each ... Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo ...

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ZIM

Maritime Claims Adjuster

Virginia Beach, VA · On-site

Maintains active maritime and cargo claim records Implements best administration and management practices with respect to cargo claims Maintains database of communication files for required vendors ...

ZIM

Maritime Claims Adjuster

Virginia Beach, VA · On-site

Maintains active maritime and cargo claim records Implements best administration and management practices with respect to cargo claims Maintains database of communication files for required vendors ...

Apply Early

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Cargo Claims Manager information

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$35K

$87.9K

$139K

How much do cargo claims manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for cargo claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cargo Claims Manager, and why are they important?

To thrive as a Cargo Claims Manager, you need expertise in logistics, claims processing, and knowledge of transportation regulations, often supported by a degree in logistics, supply chain management, or a related field. Familiarity with cargo management systems, claims management software, and understanding of international shipping documentation are typically required. Strong analytical thinking, negotiation skills, and attention to detail, along with effective communication, set top performers apart in this role. These skills are crucial for efficiently resolving claims, minimizing financial losses, and maintaining client trust in a fast-paced logistics environment.

What are cargo claims managers?

Cargo claims managers are professionals responsible for handling and resolving claims related to lost, damaged, or delayed cargo during transportation. They investigate claims, assess the validity of each case, communicate with clients, insurers, and carriers, and ensure that claims are processed efficiently and fairly. Their goal is to minimize financial losses for their company while maintaining positive relationships with customers and partners. Cargo claims managers also help develop procedures to prevent future losses and improve overall cargo handling processes.

What is the difference between Cargo Claims Manager vs Cargo Claims Specialist?

AspectCargo Claims ManagerCargo Claims Specialist
CredentialsRelevant certifications (e.g., CPC, insurance licenses), experience in claims managementSimilar certifications, focus on claims processing and documentation
Work EnvironmentSupervisory role, overseeing claims teams, strategic planningOperational role, handling claims cases, customer communication
Industry UsageUsed in logistics, shipping, freight companiesCommonly found in freight forwarding, shipping lines, logistics firms
Search & Comparison IntentUnderstanding managerial responsibilities, career pathDetails on claims processing, daily tasks

The Cargo Claims Manager typically oversees the claims process, manages teams, and handles strategic decisions, while the Cargo Claims Specialist focuses on processing individual claims and customer interactions. Both roles require similar certifications and are integral to logistics and shipping industries, but differ mainly in scope and responsibility.

What are some common challenges faced by a Cargo Claims Manager in coordinating with multiple stakeholders during the claims process?

Cargo Claims Managers often encounter the challenge of aligning the interests and responses of various stakeholders, such as shippers, carriers, insurers, and customers. Each party may have different documentation standards, timelines, and priorities, which can create delays or disputes. Effective communication, thorough documentation, and a strong understanding of transportation regulations are essential to manage expectations and resolve claims efficiently. Building collaborative relationships and maintaining a proactive approach can help streamline the process and minimize potential conflicts.
What cities are hiring for Cargo Claims Manager jobs? Cities with the most Cargo Claims Manager job openings:
What are the most commonly searched types of Cargo Claims jobs? The most popular types of Cargo Claims jobs are:
What states have the most Cargo Claims Manager jobs? States with the most job openings for Cargo Claims Manager jobs include:
Cargo Claims Manager jobs near you
Infographic showing various Cargo Claims Manager job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Global Cargo Claims Specialist

Crane WW

Houston, TX • On-site

Other

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Global Cargo Claims Specialist

Job Category: Not in Use - RISK Requisition Number: GLOBA009125

Posted: May 8, 2026

Full-Time

Houston, TX 77073, USA

Job DetailsDescription

Essential Job Functions

  • Log and respond to all incoming cargo claims through the claims management system
  • Report appropriate claims to the insurance carrier in a timely manner
  • Develop action plans to move claims to resolution
  • Responsible for the adjustment and handling of all cargo liability claims from third parties
  • Partners with the insurer, insurance broker and TPA to ensure best claims practices are followed from submission to final resolution.
  • Handles subrogation recoveries
  • Responsible for maintaining all loss data in the claims database.
  • Collect, organize, analyze and provide claim reports to management and other departments as required
  • Responsible for submitting claims to accounting for payment.
  • Ensure claims are paid as appropriate, following company procedure and approval levels. Book claims appropriately to the correct business units
  • Recognize and elevate claims to the Senior Manager that could have significant exposures to the company.
  • Communicates claims activities with the Senior Manager and appropriate parties as needed.
  • Participates in insurer claim file reviews and conducts regular internal claim reviews
  • Coordinate with insurance claim teams, holding them accountable for providing superior claim management services
  • Assist department with responding to internal and external requests for information
  • Other duties as assigned

Other Skills & Abilities

  • Must have the ability to prioritize and follow through in providing accurate and reliable information in a fast-paced, multitasking environment
  • Understanding of basic accounting principles and processes; computer skills – including heavy Excel knowledge; verbal and written communication skills; adept at problem resolution.
  • Excellent computer skills; requires Excel competency.
  • Data investigation knowledge

Physical Requirements

  • Job requires the ability to use vision, adjust focus and work on a standard computer screen.
  • Job may require extended sitting or standing, use of standard office equipment.
  • Job will require presence on-site at the assigned work location.
  • Job requires attendance and dependability.

Education & Experience

  • 2-3 years cargo claims handling. Accounting experience a plus
  • Knowledge of intermodal transportation, shipping industry standards and practices
  • Maritime, Air and domestic regulations (e.g. US COGSA, Hague-Visby Rule, Montreal Convention) preferred.
  • Prior experience in a claims management system preferred.

Why Should You Work for Crane?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
  • Potential to earn a quarterly bonus

Come join the leader in logistics and take your career in the right direction.

QualificationsEducation

Required: High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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