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Cargo Claims Manager Jobs in Reston, VA (NOW HIRING)

Track and trace inbound and outbound cargo and proactively resolve transportation delays, misroutes ... Support freight payment review, invoice validation, claims management, and transportation reporting.

Track and trace inbound and outbound cargo and proactively resolve transportation delays, misroutes ... Support freight payment review, invoice validation, claims management, and transportation reporting.

... cargo movements, fisheries/marine resources, territorial seas and related claims, crime/piracy ... S. military and government to recognize, manage and defeat threats inspires us to push ourselves ...

Cargo Claims Manager information

See Reston, VA salary details

$36.4K

$91.4K

$144.6K

How much do cargo claims manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for cargo claims manager in Reston, VA is $91,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $109,200.00 per year, depending on experience, location, and employer.

What is a cargo claims manager?

Cargo claims managers are professionals responsible for handling and resolving claims related to lost, damaged, or delayed cargo during transportation. They investigate claims, assess the validity of each case, communicate with clients, insurers, and carriers, and ensure that claims are processed efficiently and fairly. Their goal is to minimize financial losses for their company while maintaining positive relationships with customers and partners. Cargo claims managers also help develop procedures to prevent future losses and improve overall cargo handling processes.

What are the key skills and qualifications needed to thrive as a cargo claims manager?

To thrive as a Cargo Claims Manager, you need expertise in logistics, claims processing, and knowledge of transportation regulations, often supported by a degree in logistics, supply chain management, or a related field. Familiarity with cargo management systems, claims management software, and understanding of international shipping documentation are typically required. Strong analytical thinking, negotiation skills, and attention to detail, along with effective communication, set top performers apart in this role. These skills are crucial for efficiently resolving claims, minimizing financial losses, and maintaining client trust in a fast-paced logistics environment.

What are some common challenges faced by a cargo claims manager in coordinating with multiple stakeholders during the claims process?

Cargo Claims Managers often encounter the challenge of aligning the interests and responses of various stakeholders, such as shippers, carriers, insurers, and customers. Each party may have different documentation standards, timelines, and priorities, which can create delays or disputes. Effective communication, thorough documentation, and a strong understanding of transportation regulations are essential to manage expectations and resolve claims efficiently. Building collaborative relationships and maintaining a proactive approach can help streamline the process and minimize potential conflicts.

What is the difference between Cargo Claims Manager vs Cargo Claims Specialist?

AspectCargo Claims ManagerCargo Claims Specialist
CredentialsRelevant certifications (e.g., CPC, insurance licenses), experience in claims managementSimilar certifications, focus on claims processing and documentation
Work EnvironmentSupervisory role, overseeing claims teams, strategic planningOperational role, handling claims cases, customer communication
Industry UsageUsed in logistics, shipping, freight companiesCommonly found in freight forwarding, shipping lines, logistics firms
Search & Comparison IntentUnderstanding managerial responsibilities, career pathDetails on claims processing, daily tasks

The Cargo Claims Manager typically oversees the claims process, manages teams, and handles strategic decisions, while the Cargo Claims Specialist focuses on processing individual claims and customer interactions. Both roles require similar certifications and are integral to logistics and shipping industries, but differ mainly in scope and responsibility.

What cities near Reston, VA are hiring for Cargo Claims Manager jobs?

Cities near Reston, VA with the most Cargo Claims Manager job openings:

Infographic showing various Cargo Claims Manager job openings in Reston, VA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $91,407 per year, or $43.9 per hour.

Senior Claims Adjuster, TPA Oversight

LotSolutions, Inc.

Washington, DC

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago


Job description

The Senior Claims Adjuster, TPA Oversight will provide technical expertise and handle a wide variety of severity/complex claims as well as coverage litigation within Commercial Auto, Cargo, and Crane & Rigging lines of business. Additionally, they will complement the existing Specialty Claims team that supports the Underwriting unit and will provide oversight of third parties and delegated authority referrals.

Minimum Qualifications:

  • A Bachelor’s degree or the equivalent education and/or experience.
  • 5-10 years of relevant and progressive experience handling Commercial Auto  and General Liability claims.
  • Adjuster licenses, as mandated by specific states, are required.

Primary Job Functions:

  • Handle claims originating out of the Specialty Claims unit and provide technical oversight of Third Party Administrators (TPAs).
  • Direct oversight of commercial auto and specialty transport claims and coverage disputes.
  • Provide coverage, liability, and damages analysis with prompt identification of potential large loss claims.
  • Responsible for ensuring adequate reserving and accuracy of claims payments through appropriate supervision and authority levels.
  • Work in partnership with the TPA Claims Manager to ensure that claims are proactively managed and that all claim workflows and SLAs are adhered to.
  • Ensure timely disposition of all claims in accordance with regulatory and statutory requirements.
  • Ability to proactively identify exposures and claim trends which may affect the portfolio and provide written assessments to the Specialty business unit.
  • Resolve problems and respond to coverage questions from underwriting team and senior management.
  • Build and maintain key relationships with internal and external stakeholders (e.g. Reinsurers, Underwriters, Actuarial, Brokers, Attorneys, Vendors, etc.).
  • Effectively represent the Company’s interests at mediations and settlement conferences.
  • Other duties as required by management.
  • Participate in Claim Reviews and claim audits periodically.
  • Attend depositions, settlement conferences and trials when necessary periodically.
  • Performs other duties or special projects as required or as assigned by a supervisor periodically.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job.  They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Skills & Competencies Required:

  • Excellent written and verbal communication skills.
  • Strong analytical skills.
  • Strong negotiation skills.
  • In-depth knowledge of claims, litigation, and trial process.
  • Strong commitment to providing superior client service.
  • Excellent organizational and time management skills.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Ability to work independently with limited supervision.
  • Ability to successfully obtain the required state adjusters’ licenses.

Additional Information:

  • Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.
  • The anticipated salary for this position is $100,000 - $130,000 per year, based on qualifications and experience.
  • Internal Notice: As part of our commitment to talent development, this position is open for internal promotion applications at the time of public posting.
  • Fortegra is not accepting unsolicited resumes from search firms for this position.
  • Please be aware of job fraud(s) – all correspondence emails regarding your candidacy will come from our Fortegra.com email address. Thank you.