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Cargo Claims Jobs (NOW HIRING)

Arrive Logistics

Claims Analyst

Phoenix, AZ · Remote

Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...

Arrive Logistics

Claims Analyst

San Antonio, TX · On-site +1

Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...

Arrive Logistics

Claims Analyst

Phoenix, AZ · On-site +1

Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...

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How much do cargo claims jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for cargo claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities in a Cargo Claims position?

In a Cargo Claims role, your daily responsibilities often include reviewing and investigating cargo loss or damage claims, collecting and verifying supporting documentation, and communicating with customers, carriers, and insurers to facilitate claim resolution. You’ll work closely with internal operations, legal, and finance teams to ensure claims are processed accurately and comply with company policies and regulatory requirements. Additionally, you may be responsible for maintaining claim records, updating claim status in management systems, and providing status reports to stakeholders. This position requires a keen eye for detail and the ability to manage multiple cases at various stages of resolution simultaneously.

What are the key skills and qualifications needed to thrive in the Cargo Claims position, and why are they important?

To thrive in a Cargo Claims role, you need strong analytical skills, attention to detail, and a solid understanding of logistics, transportation regulations, and cargo documentation. Familiarity with claims management systems, freight tracking software, and knowledge of industry standards such as Incoterms or ISO certifications is often required. Excellent communication, negotiation abilities, and problem-solving skills help professionals in this position resolve disputes efficiently and maintain strong client relationships. These skills ensure timely and accurate resolution of claims, protecting company interests and upholding customer satisfaction.

What is a Cargo Claims job?

A Cargo Claims job involves processing, investigating, and resolving claims related to lost, damaged, or delayed cargo shipments. Professionals in this role work with customers, carriers, and insurance companies to ensure fair settlements while maintaining compliance with industry regulations. They review documentation, assess liability, and negotiate compensation to minimize financial losses for the company. Strong attention to detail, communication skills, and knowledge of shipping regulations are essential for this role.

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Cargo Claims jobs near you
Infographic showing various Cargo Claims job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.
Cargo Claims Adjuster - Hybrid

Cargo Claims Adjuster - Hybrid

Great West Casualty Company

Arlington, TX • On-site

$59K - $77K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

This position can be located in any of our five office locations (South Sioux City, NE; Knoxville, TN; Bloomington, IN; Arlington, TX; or Boise, ID) and offers an optional hybrid work schedule, with three days working in the office and two days working remotely.
Are you a problem solver who thrives on discovering solutions to complex issues? Are you looking for career stability, work-life balance, and a steady income while maintaining the autonomy to make your own decisions? Join our team as a Cargo Claims Specialist. You'll be joining a stable employer who is also an industry leader. You'll have room for growth and the support of the company as you develop in your role.
As a Cargo Claims Adjuster, you will work closely with the customers we insure to resolve their cargo claims. You will use analytical and investigative skills to examine, negotiate, and settle claims while determining liability and coverage. We provide a comprehensive training program for our new hires to help set them up for success.
Key Responsibilities:
  • Investigate, evaluate, negotiate and settle physical damage and cargo claims.
  • Document claim events and payments.
  • Negotiate fair and equitable settlements and authorize payments.

We are looking for candidates who have:
  • 1-5 years claims adjusting experience
  • Ambition and a desire to learn.
  • Knowledge of the commercial trucking industry is a plus.
  • Solid communication, critical thinking, and negotiation skills.

Your Future Starts Here: Benefits That Support Your Lifestyle
  • Competitive Compensation
  • Generous paid time off and paid company holiday schedule
  • Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
  • Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
  • Community volunteer opportunities
  • Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
  • Scholarships for dependents and tuition reimbursement to further your education
  • Company paid continuing education and monetary awards for professional development
  • Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:
For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.
Great People.
Great Careers.
Great West Casualty Company.

Apply