1

Cargo Claims Jobs (NOW HIRING)

Cargo Claims Associate

Springfield, MO · On-site

$16.25 - $21.75/hr

Responsibilities Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team. Responsibilities of this position include processing cargo claim by performing the ...

Cargo Claims Associate

Springfield, MO · On-site

$16.25 - $21.75/hr

Responsibilities Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team. Responsibilities of this position include processing cargo claim by performing the ...

Container Cargo Claims Coordinator

Irving, TX · On-site

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you'll manage cargo claims from start to finish--communicating with customers, collecting documentation, processing payments, and handling recovery efforts. You'll work with a variety ...

Cargo Claims Associate

Springfield, MO

$16.25 - $21.75/hr

Responsibilities Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team. Responsibilities of this position include processing cargo claim by performing the ...

Cargo Claims Associate

Springfield, MO

$16.25 - $21.75/hr

Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team. Responsibilities of this position include processing cargo claim by performing the following duties:

The Vice President of Claims provides executive leadership of Landstar's Property & Casualty claims function, across liability and cargo claims, with accountability for claim outcomes, litigation ...

The Vice President of Claims provides executive leadership of Landstar's Property & Casualty claims function, across liability and cargo claims, with accountability for claim outcomes, litigation ...

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role We are seeking highly organized and customer-focused Cargo Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone ...

OSD/Cargo Claims Intake Representative I

Lowell, AR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OSD/Cargo Claims Intake Representative I Department: Insurance Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under general supervision ...

OSD/Cargo Claims Intake Representative I

Lowell, AR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OSD/Cargo Claims Intake Representative I Department: Insurance Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under general supervision ...

Cargo claims experience is strongly preferred and will be given priority consideration, as this role may support a book of business involving motor carrier and cargo liability exposures. Key ...

next page

Showing results 1-20

Cargo Claims information

See salary details

$11

$24

$42

How much do cargo claims jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for cargo claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is a cargo claims?

A Cargo Claims job involves processing, investigating, and resolving claims related to lost, damaged, or delayed cargo shipments. Professionals in this role work with customers, carriers, and insurance companies to ensure fair settlements while maintaining compliance with industry regulations. They review documentation, assess liability, and negotiate compensation to minimize financial losses for the company. Strong attention to detail, communication skills, and knowledge of shipping regulations are essential for this role.

What are the typical daily responsibilities in a cargo claims position?

In a Cargo Claims role, your daily responsibilities often include reviewing and investigating cargo loss or damage claims, collecting and verifying supporting documentation, and communicating with customers, carriers, and insurers to facilitate claim resolution. You’ll work closely with internal operations, legal, and finance teams to ensure claims are processed accurately and comply with company policies and regulatory requirements. Additionally, you may be responsible for maintaining claim records, updating claim status in management systems, and providing status reports to stakeholders. This position requires a keen eye for detail and the ability to manage multiple cases at various stages of resolution simultaneously.

What are the key skills and qualifications needed to thrive in the cargo claims position, and why are they important?

To thrive in a Cargo Claims role, you need strong analytical skills, attention to detail, and a solid understanding of logistics, transportation regulations, and cargo documentation. Familiarity with claims management systems, freight tracking software, and knowledge of industry standards such as Incoterms or ISO certifications is often required. Excellent communication, negotiation abilities, and problem-solving skills help professionals in this position resolve disputes efficiently and maintain strong client relationships. These skills ensure timely and accurate resolution of claims, protecting company interests and upholding customer satisfaction.

More about Cargo Claims jobs

What cities are hiring for Cargo Claims jobs?

Cities with the most Cargo Claims job openings:

What are the most commonly searched types of Cargo Claims jobs?

The most popular types of Cargo Claims jobs are:

What states have the most Cargo Claims jobs?

States with the most job openings for Cargo Claims jobs include:

Infographic showing various Cargo Claims job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Full-time

Medical, Dental, Vision, PTO

Re-posted 11 days ago


Crane Worldwide Logistics rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

136th of 364 rated logistics


Job description

Essential Job Functions

  • Log and respond to all incoming cargo claims through the claims management system
  • Report appropriate claims to the insurance carrier in a timely manner
  • Develop action plans to move claims to resolution
  • Responsible for the adjustment and handling of all cargo liability claims from third parties
  • Partners with the insurer, insurance broker and TPA to ensure best claims practices are followed from submission to final resolution.
  • Handles subrogation recoveries
  • Responsible for maintaining all loss data in the claims data base.
  • Collect, organize, analyze and provide claim reports to management and other departments as required
  • Responsible for submitting claims to accounting for payment.
  • Ensure claims are paid as appropriate, following company procedure and approval levels.  Book claims appropriately to the correct business units
  • Recognize and elevate claims to the Senior Manager that could have significate exposures to the company.
  • Communicates claims activities with the Senior Manager and appropriate parties as needed.
  • Participates in insurer claim file reviews and conducts regular internal claim reviews
  • Coordinate with insurance claim teams, holding them accountable for providing superior claim management services
  • Assist department with responding to internal and external requests for information
  • Other duties as assigned

Other Skills & Abilities

  • Must have the ability to prioritize and follow through in providing accurate and reliable information in a fast-paced, multitasking environment
  • Understanding of basic accounting principles and processes; computer skills – including heavy Excel knowledge; verbal and written communication skills; adept at problem resolution.
  • Excellent computer skills; requires Excel competency.
  • Data investigation knowledge

Physical Requirements

  • Job requires the ability to use vision, adjust focus and work on a standard computer screen.
  • Job may require extended sitting or standing, use of standard office equipment.
  • Job will require presence on-site at the assigned work location.
  • Job requires attendance and dependability.

 Education & Experience

  • 2-3 years cargo claims handling. Accounting experience a plus
  • Knowledge of intermodal transportation, shipping industry standards and practices
  • Maritime, Air and domestic regulations (e.g. US COGSA, Hague-Visby Rule, Montreal Convention) preferred.
  • Prior experience in a claims management system preferred.

    WHY SHOULD YOU WORK FOR CRANE?

    At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

    We offer:

    • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
    • Excellent Medical, Dental and Vision benefits
    • Tuition Reimbursement for education related to your job
    • Employee Referral Bonuses
    • Employee Recognition and Rewards Program
    • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
    • Employee Discounts
    • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
    • Potential to earn a quarterly bonus

    Come join the leader in logistics and take your career in the right direction.

    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    We maintain a drug-free workplace and perform pre-employment substance abuse testing.

    This position requires the final candidate to successfully pass an E-Verify Check.

    More Information: http://www.dhs.gov/e-verify 

    Company benefits are contingent upon meeting eligibility requirements and plan conditions.

    We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.


    What Crane Worldwide Logistics employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom