Claims Analyst
Phoenix, AZ · On-site +1
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Phoenix, AZ · On-site +1
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
San Antonio, TX · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
San Antonio, TX · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Austin, TX · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Quick apply
Claims Analyst
Austin, TX · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
San Antonio, TX · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Quick apply
Claims Analyst
San Antonio, TX · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Columbus, OH · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Quick apply
Claims Analyst
Columbus, OH · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Chicago, IL · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Quick apply
Claims Analyst
Chicago, IL · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Tampa, FL · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Tampa, FL · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Austin, TX · On-site +1
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Austin, TX · On-site +1
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Columbus, OH · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Columbus, OH · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Romulus, MI · On-site
Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry ...
Claims Analyst
Romulus, MI · On-site
Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry ...
Claims Analyst
Tampa, FL · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Quick apply
Claims Analyst
Tampa, FL · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Columbus, OH · On-site +1
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Columbus, OH · On-site +1
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Phoenix, AZ · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Phoenix, AZ · Remote
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Tampa, FL · On-site +1
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Analyst
Tampa, FL · On-site +1
Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements ...
Claims Administrator
Collierville, TN · On-site
Responsible for setting up in ICS all vehicle / equipment accident, incident and cargo claims * Assist with claim subrogation * Enter, maintain and update claims in ICS (Inland Claims System ...
Quick apply
Claims Administrator
Collierville, TN · On-site
Responsible for setting up in ICS all vehicle / equipment accident, incident and cargo claims * Assist with claim subrogation * Enter, maintain and update claims in ICS (Inland Claims System ...
Mentor, coach and train claims adjusters on the proper investigation and evaluation of commercial motor truck cargo claims. * Manages claims unit inventory of moderate to high complexity and exposure ...
Mentor, coach and train claims adjusters on the proper investigation and evaluation of commercial motor truck cargo claims. * Manages claims unit inventory of moderate to high complexity and exposure ...
Claims Adjuster I (Bilingual)
$63K - $81K/yr
Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo, property, casualty, contents or auto claims. * Must possess a general understanding of the usage of a ...
Claims Adjuster I (Bilingual)
$63K - $81K/yr
Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo, property, casualty, contents or auto claims. * Must possess a general understanding of the usage of a ...
Claims - Specialist
Auburn, WA · On-site
$19.38 - $32.05/hr
Receive, investigate, and process cargo claims per OAKH Policy and Federal Statute * Maintain accurate claims files. * Print / Scan claims from the "Claims Email Inbox". * Assist and educate Internal ...
Claims - Specialist
Auburn, WA · On-site
$19.38 - $32.05/hr
Receive, investigate, and process cargo claims per OAKH Policy and Federal Statute * Maintain accurate claims files. * Print / Scan claims from the "Claims Email Inbox". * Assist and educate Internal ...
Claims Adjuster I (Bilingual)
$63K - $81K/yr
Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo, property, casualty, contents or auto claims. * Must possess a general understanding of the usage of a ...
Quick apply
Claims Adjuster I (Bilingual)
$63K - $81K/yr
Minimum one (1) year of recent experience as a claim's adjuster working with handling cargo, property, casualty, contents or auto claims. * Must possess a general understanding of the usage of a ...
Claims - Specialist
Auburn, WA · On-site
Receive, investigate, and process cargo claims per OAKH Policy and Federal Statute * Maintain accurate claims files. * Print / Scan claims from the "Claims Email Inbox". * Assist and educate Internal ...
Claims - Specialist
Auburn, WA · On-site
Receive, investigate, and process cargo claims per OAKH Policy and Federal Statute * Maintain accurate claims files. * Print / Scan claims from the "Claims Email Inbox". * Assist and educate Internal ...
Cargo Claims information
See salary details
$11.54 - $14.31
4% of jobs
$14.31 - $17.09
14% of jobs
$18.17 is the 25th percentile. Wages below this are outliers.
$17.09 - $19.86
19% of jobs
The median wage is $21.67 / hr.
$19.86 - $22.64
21% of jobs
$22.64 - $25.42
14% of jobs
$26.53 is the 75th percentile. Wages above this are outliers.
$25.42 - $28.19
10% of jobs
$28.19 - $30.97
4% of jobs
$30.97 - $33.74
5% of jobs
$33.74 - $36.52
3% of jobs
$36.52 - $39.29
3% of jobs
$39.29 - $42.07
3% of jobs
$11
$24
$42
How much do cargo claims jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for cargo claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.
What are the typical daily responsibilities in a Cargo Claims position?
In a Cargo Claims role, your daily responsibilities often include reviewing and investigating cargo loss or damage claims, collecting and verifying supporting documentation, and communicating with customers, carriers, and insurers to facilitate claim resolution. You’ll work closely with internal operations, legal, and finance teams to ensure claims are processed accurately and comply with company policies and regulatory requirements. Additionally, you may be responsible for maintaining claim records, updating claim status in management systems, and providing status reports to stakeholders. This position requires a keen eye for detail and the ability to manage multiple cases at various stages of resolution simultaneously.
What are the key skills and qualifications needed to thrive in the Cargo Claims position, and why are they important?
To thrive in a Cargo Claims role, you need strong analytical skills, attention to detail, and a solid understanding of logistics, transportation regulations, and cargo documentation. Familiarity with claims management systems, freight tracking software, and knowledge of industry standards such as Incoterms or ISO certifications is often required. Excellent communication, negotiation abilities, and problem-solving skills help professionals in this position resolve disputes efficiently and maintain strong client relationships. These skills ensure timely and accurate resolution of claims, protecting company interests and upholding customer satisfaction.
What is a Cargo Claims job?
A Cargo Claims job involves processing, investigating, and resolving claims related to lost, damaged, or delayed cargo shipments. Professionals in this role work with customers, carriers, and insurance companies to ensure fair settlements while maintaining compliance with industry regulations. They review documentation, assess liability, and negotiate compensation to minimize financial losses for the company. Strong attention to detail, communication skills, and knowledge of shipping regulations are essential for this role.
More about Cargo Claims jobs
What cities are hiring for Cargo Claims jobs? Cities with the most Cargo Claims job openings:
What are the most commonly searched types of Cargo Claims jobs? The most popular types of Cargo Claims jobs are:
What states have the most Cargo Claims jobs? States with the most job openings for Cargo Claims jobs include:
What job categories do people searching Cargo Claims jobs look for? The top searched job categories for Cargo Claims jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Arrive Logistics rating
4.2
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
As a Claims Analyst, you will serve as a subject matter expert and critical problem solver, taking full ownership of a portfolio of complex and high-value cargo claims (frequently exceeding $100,000). You will drive comprehensive claim management from initiation to resolution, integrating strategic analysis of claims trends to identify risks and develop proactive solutions. This role demands astute financial oversight, a deep understanding of legal and financial instruments, and leadership in external communications and stakeholder relationships. You will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company's interests and drive strategic outcomes.
What You'll Do
Qualifications
The Perks of Working With Us
Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
As a Claims Analyst, you will serve as a subject matter expert and critical problem solver, taking full ownership of a portfolio of complex and high-value cargo claims (frequently exceeding $100,000). You will drive comprehensive claim management from initiation to resolution, integrating strategic analysis of claims trends to identify risks and develop proactive solutions. This role demands astute financial oversight, a deep understanding of legal and financial instruments, and leadership in external communications and stakeholder relationships. You will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company's interests and drive strategic outcomes.
What You'll Do
- Advanced Claims Operations & Trend Analytics: Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements, precisely processing all related financial transactions, and analyzing claims trends to identify recurring issues and significant financial exposure, with actionable findings presented to leadership.
- High-Level External Relations & Advocacy: Lead and manage all high-level external communications and relationships with minimal management assistance. Independently lead scheduled meetings with external parties, addressing complex inquiries, driving resolutions, and identifying actionable items to bring back to management for strategic consideration.
- Financial Integrity & Legal Compliance: Comprehensively manage and reconcile all financial aspects of a claims portfolio, ensuring accurate balancing of all receivables and payables. Possess a deep understanding of the distinctions between various payment methods and the strategic reasons for issuing legal documents like releases and assignments of rights in advance of cash payments. Utilize financial insights from claim trends to inform proactive strategies and protect the company's financial interests.
- Expert Claim Resolution & Mentorship: Master the management of complex and high-value claims, frequently exceeding $100,000. Leverage deep industry knowledge to navigate intricate investigations and apply a comprehensive understanding of regulations, terms, and conditions to all claim values. Provide mentorship and guidance to junior team members on processing claims across the full range of values.
- Operational Strategy & Cross-Functional Synergy: Leverage deep business acumen and a comprehensive understanding of the transportation industry to strategically oversee claim operations, optimizing efficiency and ensuring adherence to time standards across the team. Drive and foster highly effective, cooperative working relationships with all internal departments, acting as a key liaison to streamline processes and mentor others in collaborative best practices.
Qualifications
- Bachelor's degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry.
- 5+ years of experience managing claims required. Experience in cargo claims in a 3PL environment preferred.
- Exceptional organization skills and high attention to detail.
- Proficient in Google Suite; conduct basic risk analysis and general data reporting.
- Superior written and verbal communication skills. You understand that proactive communication is key.
- Ability to work both independently and collaboratively.
- Strong critical thinking, judgment, and decision-making skills.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.
About Arrive Logistics
Sourced by ZipRecruiter
Industry
Trucking
Company size
1,001 - 5,000 Employees
Headquarters location
Austin, TX, US
Year founded
2014