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Cargo Claims Jobs (NOW HIRING)

Crete Carrier Corporation

Cargo Claims Assistant

Lincoln, NE · On-site

$16.50 - $20.75/hr

Position Summary Performs supportive duties for the Risk Management Call Center, including taking reports from customers, clients, and employees of the organization, so that risk management freight ...

FedEx

Cargo Claims Agent-22

Salt Lake City, UT · On-site

$20 - $26.52/hr

To handle claims in an equitable and legal manner Essential Functions * Provide technical direction to assistants. * Support claims associates and management. * Perform other duties as assigned.

Crete Carrier Corporation

Cargo Claims Assistant

Lincoln, NE · On-site

$16.50 - $20.75/hr

Position Summary Performs supportive duties for the Risk Management Call Center, including taking reports from customers, clients, and employees of the organization, so that risk management freight ...

MegaCorp Logistics

Claims Director

Newport, KY · On-site

$125K - $150K/yr

Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters

MegaCorp Logistics

Claims Director

Wilmington, NC · On-site

Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters

United Road

Claims Analyst

Romulus, MI · On-site

Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry ...

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Cargo Claims information

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$42

How much do cargo claims jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for cargo claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is a cargo claims?

A Cargo Claims job involves processing, investigating, and resolving claims related to lost, damaged, or delayed cargo shipments. Professionals in this role work with customers, carriers, and insurance companies to ensure fair settlements while maintaining compliance with industry regulations. They review documentation, assess liability, and negotiate compensation to minimize financial losses for the company. Strong attention to detail, communication skills, and knowledge of shipping regulations are essential for this role.

What are the typical daily responsibilities in a cargo claims position?

In a Cargo Claims role, your daily responsibilities often include reviewing and investigating cargo loss or damage claims, collecting and verifying supporting documentation, and communicating with customers, carriers, and insurers to facilitate claim resolution. You’ll work closely with internal operations, legal, and finance teams to ensure claims are processed accurately and comply with company policies and regulatory requirements. Additionally, you may be responsible for maintaining claim records, updating claim status in management systems, and providing status reports to stakeholders. This position requires a keen eye for detail and the ability to manage multiple cases at various stages of resolution simultaneously.

What are the key skills and qualifications needed to thrive in the cargo claims position, and why are they important?

To thrive in a Cargo Claims role, you need strong analytical skills, attention to detail, and a solid understanding of logistics, transportation regulations, and cargo documentation. Familiarity with claims management systems, freight tracking software, and knowledge of industry standards such as Incoterms or ISO certifications is often required. Excellent communication, negotiation abilities, and problem-solving skills help professionals in this position resolve disputes efficiently and maintain strong client relationships. These skills ensure timely and accurate resolution of claims, protecting company interests and upholding customer satisfaction.

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Cargo Claims jobs near you
Infographic showing various Cargo Claims job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Motor Truck Cargo Adjuster

Property Loss Services Inc

Peachtree Corners, GA • On-site

$65K - $85K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 18 days ago

Job description


PLS Claims is an independent adjusting company headquartered in the Atlanta area. PLS Claims represents numerous clients, including insurance companies, Syndicates at Lloyds, self-insureds and third-party administrators.
We are seeking an experienced MOTOR TRUCK CARGO Insurance Adjuster to become a part of our organization. While our office is based in Atlanta, this position can be done remotely.
The Motor Truck Cargo Insurance Adjuster will work with insureds and other involved parties to resolve their cargo claims. They will investigate, evaluate, negotiate, and resolve complex cargo loss claims.
Responsibilities:

  • Correspond with and interview insureds, shippers, consignees, and carriers relating to cargo loss incidents.
  • Evaluate and resolve commercial cargo claims in multi- states
  • Determine values of a claim and negotiate settlements within limits of authority.
  • Coordinate with clients and legal counsel in handling cases correctly, as needed
MUST have 3 to 5 years previous experience in insurance, Moor  Truck Cargo Claims adjusting or other related fields. The candidate should possess the following qualifications or have experience:

  • Interpret insurance contracts and determine policy coverage as applicable for the loss
  • Claims handling skills
  • Good understanding of Carmack Amendment and other shipping regulatory requirements
  • Dry goods versus temperature-controlled goods
  • Wholesale products versus retail products
  • Salvage and the time requirements involved with perishable cargo
  • Ability to understand and audit tow bills and the wrecker equipment
  • Cargo subrogation
  • Strong analytical and investigative skills
  • Strong negotiation and conflict resolution skills
  • Excellent customer service
  • Excellent written and verbal communication skills
  • Deadline and detail-oriented
Qualifications
  • High school diploma/GED required, bachelor’s degree preferred
  • Previous experience as a claims adjuster is required
  • Experience using industry-specific software
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills
  • Experience writing detailed reports
Compensation & Benefits
·         Competitive salary and bonus program (if applicable) commensurate with experience.
·         Medical insurance
·         Life & AD&D coverage, Short-Term Disability (STD), Long-Term Disability (LTD)
·         SIMPLE IRA retirement plan
·         Paid time off (PTO) and company holidays
·         Support for continued professional development and licensing
·         A positive work environment with an enthusiastic team
·        On-site Gym