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From Home Cargo Claims Jobs (NOW HIRING)

Reserv, Inc.

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role We are seeking highly organized and customer-focused Cargo Claims Adjusters to join ... Generous family leave policy after 8 months of continuous work * Work from anywhere to facilitate ...

Prime, Inc.

Cargo Claims Associate

Springfield, MO · On-site

$16.25 - $21.75/hr

... our Cargo Claims team. Responsibilities of this position include processing cargo claim by ... Take OS&D calls and reports from drivers and customers. * Coordinate with customers to determine ...

Prime

Cargo Claims Associate

Springfield, MO · On-site

$16.25 - $21.75/hr

... our Cargo Claims team. Responsibilities of this position include processing cargo claim by ... Take OS&D calls and reports from drivers and customers. * Coordinate with customers to determine ...

HMM America Inc.

Container Cargo Claims Coordinator

Irving, TX · On-site

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you'll manage cargo claims from start to finish--communicating with customers ... collecting documentation, processing payments, and handling recovery efforts. You'll work with a ...

Prime, Inc.

Cargo Claims Associate

Springfield, MO

$16.25 - $21.75/hr

Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team ... Take OS&D calls and reports from drivers and customers. * Coordinate with customers to determine ...

Prime, Inc.

Cargo Claims Associate

Springfield, MO

$16.25 - $21.75/hr

... our Cargo Claims team. Responsibilities of this position include processing cargo claim by ... Take OS&D calls and reports from drivers and customers. * Coordinate with customers to determine ...

Jbhunt

OSD/Cargo Claims Intake Representative I

Lowell, AR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... from external sources, and compiling necessary correspondence between internal and/or external ... OSD/Cargo Claims Intake Representative I (Open) "This has been designed to indicate the general ...

Jbhunt

OSD/Cargo Claims Intake Representative I

Lowell, AR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... from external sources, and compiling necessary correspondence between internal and/or external ... OSD/Cargo Claims Intake Representative I (Open) "This has been designed to indicate the general ...

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

... claims from first notice of loss through resolution. The ideal candidate brings 3-5 years of ... Cargo claims experience is strongly preferred and will be given priority consideration, as this ...

Crete Carrier Corporation

Cargo Claims Assistant

Lincoln, NE · On-site

$16.50 - $20.75/hr

Position Summary Performs supportive duties for the Risk Management Call Center, including taking reports from customers, clients, and employees of the organization, so that risk management freight ...

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From Home Cargo Claims information

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How much do from home cargo claims jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for from home cargo claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between From Home Cargo Claims vs From Home Freight Claims?

AspectFrom Home Cargo ClaimsFrom Home Freight Claims
CertificationsClaims handling certifications, logistics knowledgeClaims handling certifications, logistics knowledge
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageShipping, cargo transportationFreight, transportation, logistics

Both roles involve handling claims related to transportation, but From Home Cargo Claims typically focuses on cargo damage or loss during shipping, while From Home Freight Claims may include broader freight issues. The certifications and work environment are similar, making them closely related roles within the logistics industry.

What are common challenges faced by remote cargo claims professionals, and how can they be managed?

Remote Cargo Claims professionals often navigate challenges such as coordinating with multiple stakeholders across different time zones, managing large volumes of digital documentation, and maintaining clear communication with clients and carriers. To address these, it's important to utilize robust claims management software, establish regular virtual check-ins with team members, and develop strong organizational skills. Attention to detail and proactive follow-up are key to ensuring claims are processed accurately and efficiently while working from home.

What is a from home cargo claims specialist?

From Home Cargo Claims jobs involve reviewing, processing, and managing claims for damaged or lost cargo shipments, all while working remotely. Professionals in this role typically communicate with shipping companies, insurance providers, and clients to gather documentation, investigate incidents, and determine liability. They are responsible for assessing claims, ensuring compliance with regulations, and facilitating resolutions or reimbursements. This job is ideal for individuals with strong attention to detail, communication skills, and experience in logistics or insurance. Working from home allows for flexibility, but it also requires self-motivation and ability to use various digital tools.

What skills and qualifications are needed to thrive as a from home cargo claims specialist?

To thrive as a Home-Based Cargo Claims Specialist, you need knowledge of logistics, claims processing, and shipping regulations, often supported by experience in supply chain or insurance roles. Familiarity with claims management software, Microsoft Office, and industry-specific platforms is typically required. Strong attention to detail, effective communication, and problem-solving skills help you stand out in handling complex claims and customer interactions. These skills ensure accurate, efficient claims resolution and high customer satisfaction in a remote work environment.
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From Home Cargo Claims jobs near you
Infographic showing various From Home Cargo Claims job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 59% In-person, 8% Hybrid, and 33% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Claims Adjuster, Cargo

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
We are seeking highly organized and customer-focused Cargo Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim.
The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results.
Who you are
  • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims org.
  • Passionate claim professional who cares about the customer and their experience.
  • Empathetic. You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  • Anti-status quo. You don't just wish things were done differently, you action on it.
  • Communicative. (we'd love to know what this means to you)
  • And did we mention, you have a sense of humor. Claims are hard enough as it is.

What you'll do
  • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims.
  • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
  • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
  • Coordinate the repair of damaged vehicles and assist with rental reimbursement
  • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss
  • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
  • Provide input for continuous development of claims guidelines, best practices, and process improvements
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim
  • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

Qualifications
  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • Minimum of 5 years of experience in commercial cargo claims, ideally tractor trailer, and some dealings with Third-Party PD/Total Loss
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
  • Knowledge of state regulations, policy provisions, and standard operating procedures
  • Commercial experience necessary
  • Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply