... cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk ... You will oversee claims governance, litigation pipeline management, and trial readiness for high ...
... cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk ... You will oversee claims governance, litigation pipeline management, and trial readiness for high ...
Maritime Claims Adjuster
Virginia Beach, VA · On-site +1
Maintains active maritime and cargo claim records Implements best administration and management practices with respect to cargo claims Maintains database of communication files for required vendors ...
Maritime Claims Adjuster
Virginia Beach, VA · On-site +1
Maintains active maritime and cargo claim records Implements best administration and management practices with respect to cargo claims Maintains database of communication files for required vendors ...
Claims Analyst
Mount Pleasant, SC · Hybrid
The position manages a portfolio of cargo claims for assigned U.S. ports, overseeing the full claims lifecycle from receipt through resolution. This includes conducting detailed investigations ...
Claims Analyst
Mount Pleasant, SC · Hybrid
The position manages a portfolio of cargo claims for assigned U.S. ports, overseeing the full claims lifecycle from receipt through resolution. This includes conducting detailed investigations ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Maintains active maritime and cargo claim records Implements best administration and management practices with respect to cargo claims Maintains database of communication files for required vendors ...
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Maintains active maritime and cargo claim records Implements best administration and management practices with respect to cargo claims Maintains database of communication files for required vendors ...
We specialize in liability, physical damage, cargo, and other insurance solutions for the ... Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and ...
We specialize in liability, physical damage, cargo, and other insurance solutions for the ... Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and ...
Claims Adjuster, Cargo
Atlanta, GA · On-site +1
Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust ... Minimum of 5 years of experience in commercial cargo claims, ideally tractor trailer, and some ...
Claims Adjuster, Cargo
Atlanta, GA · On-site +1
Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust ... Minimum of 5 years of experience in commercial cargo claims, ideally tractor trailer, and some ...
Claims Manager
Jacksonville, FL · On-site
We specialize in liability, physical damage, cargo, and other insurance solutions for the ... Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and ...
Claims Manager
Jacksonville, FL · On-site
We specialize in liability, physical damage, cargo, and other insurance solutions for the ... Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Claims Manager
Jacksonville, FL · On-site
We specialize in liability, physical damage, cargo, and other insurance solutions for the ... The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise ...
Claims Manager
Jacksonville, FL · On-site
We specialize in liability, physical damage, cargo, and other insurance solutions for the ... The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Efficiently manage inbound and outbound communication through calls, emails, notifications, and ... cargo claims * Leverage independent knowledge and experience to mitigate exposure by upholding ...
Claims Director
Wilmington, NC · On-site
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Wilmington, NC · On-site
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Newport, KY · On-site
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Newport, KY · On-site
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Newport, KY · On-site
$125K - $150K/yr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Newport, KY · On-site
$125K - $150K/yr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Wilmington, NC · On-site
$125 - $150/hr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Wilmington, NC · On-site
$125 - $150/hr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Newport, KY · On-site
$125 - $150/hr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Newport, KY · On-site
$125 - $150/hr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Jacksonville, FL · On-site
$125K - $150K/yr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
Jacksonville, FL · On-site
$125K - $150K/yr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
$125K - $150K/yr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Claims Director
$125K - $150K/yr
Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
Cargo Claims Manager information
See salary details
$35K - $44.5K
4% of jobs
$44.5K - $53.9K
4% of jobs
$53.9K - $63.4K
10% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$63.4K - $72.8K
18% of jobs
$72.8K - $82.3K
12% of jobs
The median wage is $83.8K / yr.
$82.3K - $91.7K
13% of jobs
$91.7K - $101.2K
14% of jobs
$101.6K is the 75th percentile. Wages above this are outliers.
$101.2K - $110.6K
12% of jobs
$110.6K - $120.1K
7% of jobs
$120.1K - $129.5K
4% of jobs
$129.5K - $139K
2% of jobs
$35K
$87.9K
$139K
How much do cargo claims manager jobs pay per year?
As of Aug 11, 2026, the average yearly pay for cargo claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a cargo claims manager?
To thrive as a Cargo Claims Manager, you need expertise in logistics, claims processing, and knowledge of transportation regulations, often supported by a degree in logistics, supply chain management, or a related field. Familiarity with cargo management systems, claims management software, and understanding of international shipping documentation are typically required. Strong analytical thinking, negotiation skills, and attention to detail, along with effective communication, set top performers apart in this role. These skills are crucial for efficiently resolving claims, minimizing financial losses, and maintaining client trust in a fast-paced logistics environment.
What is a cargo claims manager?
Cargo claims managers are professionals responsible for handling and resolving claims related to lost, damaged, or delayed cargo during transportation. They investigate claims, assess the validity of each case, communicate with clients, insurers, and carriers, and ensure that claims are processed efficiently and fairly. Their goal is to minimize financial losses for their company while maintaining positive relationships with customers and partners. Cargo claims managers also help develop procedures to prevent future losses and improve overall cargo handling processes.
What is the difference between Cargo Claims Manager vs Cargo Claims Specialist?
| Aspect | Cargo Claims Manager | Cargo Claims Specialist |
|---|---|---|
| Credentials | Relevant certifications (e.g., CPC, insurance licenses), experience in claims management | Similar certifications, focus on claims processing and documentation |
| Work Environment | Supervisory role, overseeing claims teams, strategic planning | Operational role, handling claims cases, customer communication |
| Industry Usage | Used in logistics, shipping, freight companies | Commonly found in freight forwarding, shipping lines, logistics firms |
| Search & Comparison Intent | Understanding managerial responsibilities, career path | Details on claims processing, daily tasks |
The Cargo Claims Manager typically oversees the claims process, manages teams, and handles strategic decisions, while the Cargo Claims Specialist focuses on processing individual claims and customer interactions. Both roles require similar certifications and are integral to logistics and shipping industries, but differ mainly in scope and responsibility.
What are some common challenges faced by a cargo claims manager in coordinating with multiple stakeholders during the claims process?
Cargo Claims Managers often encounter the challenge of aligning the interests and responses of various stakeholders, such as shippers, carriers, insurers, and customers. Each party may have different documentation standards, timelines, and priorities, which can create delays or disputes. Effective communication, thorough documentation, and a strong understanding of transportation regulations are essential to manage expectations and resolve claims efficiently. Building collaborative relationships and maintaining a proactive approach can help streamline the process and minimize potential conflicts.
What cities are hiring for Cargo Claims Manager jobs? Cities with the most Cargo Claims Manager job openings:
What are the most commonly searched types of Cargo Claims jobs? The most popular types of Cargo Claims jobs are:
What states have the most Cargo Claims Manager jobs? States with the most job openings for Cargo Claims Manager jobs include:
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Landstar rating
7.0
Based on 25 frontline employees who took The Breakroom Quiz
213th of 360 rated logistics
Job description
What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Location:
Onsite in Jacksonville, FL
What work will you perform?
The Vice President of Claims provides executive leadership of Landstar's Property & Casualty claims function, across liability and cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk. You will oversee claims governance, litigation pipeline management, and trial readiness for high-exposure matters within a self-insured/captive-supported structure along with re/insurers. To be successful you will ensure disciplined, consistent, and data-driven claim resolution, including the intersection of cargo loss, contractual liability, and negligence-based exposures. In this role you will Partner closely with Risk Management, Legal, Safety, Operations, and Finance to align claims strategy with financial reporting, risk mitigation, and enterprise priorities.
Essential Responsibilities:
- Lead claims governance, litigation pipeline oversight, and trial readiness strategy, ensuring disciplined case assessment, exposure management, and alignment with authority and escalation standards
- Direct the full claims and litigation lifecycle across liability (BI/PD) and cargo, including complex, high exposure matters and the intersection of cargo loss and contractual liability
- Establish and maintain a forward-looking litigation pipeline, including severity segmentation, exposure forecasting, and executive reporting
- Oversee trial readiness and resolution strategy, including early case assessment, venue considerations, and alignment with defense counsel
- Direct claims operations to ensure consistent, timely, and effective claim handling and resolution
- Lead data-driven insights to identify trends, emerging risks, and loss drivers, and translate findings into actionable strategies
- Provide leadership over cargo claims strategy, including loss assessment, coverage application, subrogation, and alignment with liability exposure and contractual frameworks
- Operate within a self-insured captive structure, including coordination with captive ops, insurers, and re/insurers
- Oversee defense counsel and vendor management, including performance, outcomes, and cost control
- Ensure compliance with regulatory requirements, internal policies, and audit standards
- Communicate material claim developments, trends, and exposure to senior leadership and executive stakeholders
- Lead and develop the Claims organization, including talent development, performance management, and organizational design
Required Minimum Experience and Education:
- Bachelor's degree or equivalent experience
- 10 years of experience in Property & Casualty claims, insurance, or risk management including:
- 5 years of experience managing litigated claims
- 5 years of experience managing claims teams
Preferred Experience and Education:
- 10 years of experience in transportation, logistics, or trucking-related claims, including cargo and liability exposures
- 3 years of experience in self-insured and/or captive insurance structures
- 5 years of experience managing catastrophic and large-loss exposures
Knowledge, Skills, and Abilities:
- Knowledge of state and federal regulations governing transportation-related claim
- Deep knowledge in Property & Casualty claims, including liability and cargo claims handling
- Strong knowledge of claims governance, litigation processes, and trial strategy
- Strong knowledge of cargo claims, including coverage, valuation, subrogation, and relevant regulatory frameworks (e.g., Carmack)
- Knowledge of the interaction between cargo loss, contractual liability, and negligence-based exposure in transportation environments
- Ability to manage potentially high-severity litigation portfolios and complex claim environments
- Strong financial acumen, including reserving, loss cost management, and recovery optimization
- Ability to leverage claims technology, data analytics, and automation to drive operational efficiency and improve claim outcomes
- Strong executive presence with ability to communicate effectively with senior leadership
- Ability to manage defense counsel, vendors, and legal spend
- Strong leadership, organizational, and stakeholder management skills
- Ability to operate effectively in high-profile, time-sensitive environments
- Proficiency with claims systems (Origami preferred) and Microsoft Office tools
**This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Why work at Landstar?
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.
Privacy Policy
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.