Carf Accreditation Jobs (NOW HIRING)

Do you have a passion for improving the health of individuals receiving behavioral health services? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Performance Improvement & Accreditation Coordinator for the Quality Management & Privacy Department! 

What You Will Be Doing
In this role, you will collaborate with interdepartmental teams across the agency to support performance monitoring, data reporting, and continuous quality improvement initiatives. Responsibilities include supporting data collection, validation, and submission for required reporting as a Certified Community Behavioral Health Clinic (CCBHC,) including event reporting, grievances, appeals, and performance measures, while ensuring alignment with CCBHC, Michigan Department of Health and Human Services (MDHHS), CARF standards and other applicable regulatory requirements. You will also coordinate CCBHC critical incident and sentinel event processes and partner with Clinical, Analytics, IT, and Quality teams to monitor trends and support improvement efforts.

You will serve as a primary coordinator for CARF accreditation activities, working across departments to support standards conformance, survey readiness, and ongoing accreditation. This includes tracking standards, facilitating record reviews, coordinating development of quality improvement plans, and supporting performance measurement while promoting continuous improvement and person-centered, trauma-informed, and culturally competent practices.

This description is not intended to be an exhaustive list of responsibilities. Duties may evolve based on organizational needs, and additional responsibilities may be assigned in alignment with the role.

What We Require

• Bachelor’s degree in healthcare administration, public health or a related field (or equivalent experience) required.

• Experience with CARF accreditation required.
• Minimum of three years’ experience in behavioral health or community mental health settings, including CCBHCs.
• Familiarity with data reporting tools and electronic health record systems.
• Knowledge and direct experience in the areas of quality assurance, performance measurement, and reporting requirements.
• Strong organizational, analytical, and documentation skills.
• Demonstrated ability to organize, analyze, and present information in verbal and written reports.

• Ability to manage multiple projects simultaneously, demonstrating extreme eye for detail and meeting deadlines.
• Lived experiences with behavioral health issues are desired.
• Advanced computer skills, including word processing, spreadsheets, database management, and e-mail.
• Valid Michigan Motor Vehicle Operator’s license required.

Why Work For ISK
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan including a 6.2% retirement match and pension plan! 

You will also enjoy 12 paid holidays, Generous PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is the home of the Kalamazoo Promise!

Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Come Join Us!

Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.
We look forward to meeting you! Apply online at http://iskzoo.org/careers
Physical Requirements / Working Conditions:

Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.

Physical Efforts – Job demands include prolonged sitting and standing.  Requires light lifting up to 25 pounds, stooping, kneeling, crouching, or bending.  Requires coordination of hands and/or eye/hand/foot and ability to hear and communicate verbally.

Working Conditions – In office environment with noise from computers, copy machine, and telephones.  Use of computer for periods in excess of 30 minutes at a time.  May be exposed to bloodborne pathogens, infectious diseases, and parasites.  May encounter community environments that include homes, schools, courts, and other community settings that may or may not be barrier-free. Travel throughout the Kalamazoo area may be required.