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Care Management Assistant Jobs in Florida (NOW HIRING)

Encompass Health

Case Management Assistant

Miami, FL · On-site

Case Management Assistant Career Opportunity Recognized for your desire to be a Case Management ... Engage with local community resources and contribute to a commitment to care that resonates with ...

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Care Management Assistant information

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$10

$32

$56

How much do care management assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for care management assistant in Florida is $32.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $47.98 per hour, depending on experience, location, and employer.

What is a care management assistant?

Care Management Assistants are healthcare professionals who support care managers, nurses, and social workers in coordinating and delivering patient care. Their responsibilities often include scheduling appointments, assisting with referrals, maintaining patient records, and communicating with patients and their families. They play a critical role in ensuring that patients receive timely and appropriate care by helping to organize services and provide administrative support. Care Management Assistants work in hospitals, clinics, and other healthcare settings, contributing to efficient care coordination and improved patient outcomes.

What are the key skills and qualifications needed to thrive as a care management assistant?

To thrive as a Care Management Assistant, you need strong organizational skills, attention to detail, and an understanding of healthcare processes, often supported by a high school diploma or an associate degree in a health-related field. Familiarity with electronic medical records (EMR) systems, scheduling software, and basic office tools like Microsoft Office is typically required. Excellent communication, empathy, and teamwork abilities help you interact effectively with patients, families, and healthcare providers. These skills are critical for ensuring smooth care coordination, accurate documentation, and positive patient experiences in healthcare settings.

What are some common challenges faced by care management assistants in coordinating patient care?

Care Management Assistants often encounter challenges such as managing communication between multiple healthcare providers, tracking complex patient cases, and ensuring timely follow-up on care plans. They must be highly organized and adaptable, as priorities can shift quickly based on patient needs. Building strong relationships with clinical staff and patients is essential for effective care coordination and providing quality support.

What is the difference between Care Management Assistant vs Care Coordinator?

AspectCare Management AssistantCare Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification or experience preferred
Work EnvironmentHealthcare facilities, clinics, or community health settingsHospitals, clinics, or insurance companies
Employer & IndustryHealthcare providers, insurance companies, social servicesHealthcare organizations, insurance providers, case management firms
Primary FocusSupporting care plans, assisting patients, administrative tasksCoordinating patient care, managing schedules, liaising with providers

Care Management Assistants and Care Coordinators both work in healthcare settings to support patient care. While Assistants focus on administrative support and assisting with care plans, Coordinators handle the organization and management of patient care processes. Both roles require similar credentials and are vital in ensuring seamless healthcare delivery.

What are the most commonly searched types of Care Management jobs in Florida?

The most popular types of Care Management jobs in Florida are:

What cities in Florida are hiring for Care Management Assistant jobs?

Cities in Florida with the most Care Management Assistant job openings:

What are popular job titles related to Care Management Assistant jobs in FL?

For Care Management Assistant jobs in FL, the most frequently searched job titles are:

Care Management Assistant jobs near you
Infographic showing various Care Management Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $67,523 per year, or $32.5 per hour.

Care Manager Assistant

Independent Living Systems

Miami, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Independent Living Systems rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Care Manager Assistant to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Care Manager Assistant plays a vital role in supporting care managers to ensure the delivery of high-quality, member-centered healthcare services. This position involves coordinating communication between members, healthcare providers, and support services to facilitate effective care plans and follow-ups. The care manager assistant helps manage member records, schedules appointments, and assists in monitoring member progress to promote optimal health outcomes. By providing administrative and logistical support, the Care Manager Assistant enables care managers to focus on clinical decision-making and personalized care strategies. Ultimately, this role contributes to improving patient satisfaction and the overall efficiency of healthcare service delivery. The Case Manager Assistant is responsible to assist Case Managers in the implementation of various interventions in members’ individualized care plans.

Minimum Qualifications:

  • High school diploma or GED.
  • 1+ years in healthcare experience.
  • Basic knowledge of healthcare terminology and patient care processes.
  • Proficiency in using electronic health record (EHR) systems and standard office software.
  • Ability to handle sensitive information with discretion and maintain patient confidentiality.

Preferred Qualifications:

  • Associate degree in healthcare or related field preferred.
  • Familiarity with healthcare regulations such as HIPAA and patient privacy standards.
  • Experience working in a healthcare setting, particularly in care coordination or case management support.
  • Certification in medical administration or healthcare support services.
  • Bilingual abilities to support diverse patient populations.
  • Training in customer service or patient advocacy.

Responsibilities:

  • Assist care managers in coordinating patient care activities and follow-up appointments.
  • Maintain and update accurate patient records and documentation in compliance with healthcare regulations.
  • Communicate effectively with members, families, and healthcare providers to facilitate care plans and address concerns.
  • Help monitor patient progress and report relevant information to care managers for timely interventions.
  • Prepare and organize care management reports and documentation for internal and external use.

What Independent Living Systems employees say

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