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Capacity Planner Jobs in Massachusetts (NOW HIRING)

Meta

Capacity Strategy & Planning Manager

Boston, MA

$202K/yr

Meta is seeking a leader to join the Capacity Planning Optimization Engineering team to lead our Capacity Planning process design and execution.You will build and execute optimized infrastructure ...

FLEXcon Company

Principal Supply Planner

Spencer, MA

$89K - $148K/yr

This role is responsible for scenario planning, capacity and inventory modeling, supply risk ... management, and making recommendations to leadership regarding service, cost, and inventory trade ...

FLEXcon Company, Inc.

Principal Supply Planner

Spencer, MA · On-site

$89K - $148K/yr

This role is responsible for scenario planning, capacity and inventory modeling, supply risk ... management, and making recommendations to leadership regarding service, cost, and inventory trade ...

Ametek

Production Planner

Peabody, MA · On-site

Analyze long-term production data and forecasts to anticipate future demand, identifying risks and opportunities for capacity planning. * Act as the key liaison between production, procurement ...

CIRCOR International, Inc.

Planner - Temp

Warren, MA · On-site

Providing inputs to the forecast and master schedule within capacity constraints, and in support of the operating plan, to achieve on-time shipments to customers * Review, prepare, and communicate ...

CIRCOR International, Inc.

Planner - Temp

Warren, MA

Providing inputs to the forecast and master schedule within capacity constraints, and in support of the operating plan, to achieve on-time shipments to customers * Review, prepare, and communicate ...

CIRCOR International, Inc.

Planner - Temp

Warren, MA · On-site

Providing inputs to the forecast and master schedule within capacity constraints, and in support of the operating plan, to achieve on-time shipments to customers * Review, prepare, and communicate ...

CIRCOR International, Inc.

Planner - Temp

Warren, MA · On-site

Providing inputs to the forecast and master schedule within capacity constraints, and in support of the operating plan, to achieve on-time shipments to customers * Review, prepare, and communicate ...

CIRCOR International, Inc.

Planner - Temp

Warren, MA · On-site

Providing inputs to the forecast and master schedule within capacity constraints, and in support of the operating plan, to achieve on-time shipments to customers * Review, prepare, and communicate ...

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All JobsCapacity Planner JobsCapacity Planner Jobs in Massachusetts

Capacity Planner information

See Massachusetts salary details

$40.4K

$94.7K

$161.6K

How much do capacity planner jobs pay per year?

As of Aug 2, 2026, the average yearly pay for capacity planner in Massachusetts is $94,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $138,700.00 per year, depending on experience, location, and employer.

What are the 4 types of capacity planning?

The four types of capacity planning are strategic, long-term, medium-term, and short-term planning. Strategic planning focuses on overall capacity to meet future demand, while long-term planning addresses capacity needs over several years. Medium-term and short-term planning deal with more immediate adjustments to ensure efficient resource utilization and meet current operational requirements.

What is the role of a capacity planner?

A capacity planner is responsible for analyzing and forecasting an organization's production or service capacity needs to ensure resources meet future demand. They use data analysis, forecasting tools, and industry standards to optimize resource allocation, improve efficiency, and support strategic planning. This role often requires strong analytical skills and knowledge of supply chain or operations management.

What does a Capacity Planner do?

A Capacity Planner is responsible for analyzing and forecasting an organization’s resource needs to ensure that supply meets demand efficiently. They evaluate current utilization levels, predict future requirements, and develop plans to optimize the use of resources such as staff, equipment, or production facilities. Capacity Planners work closely with various departments to align capacity with business goals and prevent bottlenecks or shortages. Their role is critical in industries like manufacturing, IT, and logistics to maintain smooth operations and cost-effectiveness.

What Is a Capacity Planner?

A capacity planner oversees a department or unit at a production facility. As a capacity planner, your job duties include assessing and analyzing the unit’s production process, determining how to improve its system efficiency, and performing research to measure changes in production or market demand for products. You also write reports outlining your analysis and suggestions for management. The career typically requires a bachelor’s degree, preferably in supply chain management or industrial engineering, and relevant work experience. Additional qualifications include excellent analytical, organizational, and communication skills, along with problem-solving ability and attention to detail.

How much does a capacity planner make?

The average salary for a capacity planner in the United States ranges from $70,000 to $110,000 per year, depending on experience, industry, and location. Senior or specialized capacity planners with certifications or advanced skills can earn higher salaries, often exceeding $120,000 annually.

What are the key skills and qualifications needed to thrive as a Capacity Planner, and why are they important?

To thrive as a Capacity Planner, you need strong analytical skills, forecasting expertise, and a background in operations management or a related field. Familiarity with capacity planning software (like SAP, Oracle, or Excel), data analysis tools, and sometimes industry-specific certifications is important. Excellent communication, problem-solving abilities, and attention to detail help you collaborate across departments and respond to dynamic business needs. These skills ensure that organizations can optimize resources, meet demand efficiently, and minimize costs.

How does a Capacity Planner typically collaborate with other departments to ensure accurate forecasting?

Capacity Planners work closely with teams such as operations, supply chain, finance, and sales to gather the data needed for accurate forecasting. They regularly participate in cross-functional meetings to understand upcoming projects, production changes, and market demands. By maintaining clear communication and aligning on business goals, Capacity Planners help ensure resources are allocated efficiently and potential bottlenecks are addressed proactively. This collaborative environment helps drive continuous improvement and supports the overall success of organizational objectives.

What is the 3 month rule for jobs?

The 3 month rule for jobs, including capacity planning roles, typically refers to a performance review or evaluation period that occurs after three months of employment. During this time, employers assess an employee's fit, skills, and contributions to determine ongoing employment or adjustments. In capacity planning, it may also relate to project or workload assessments scheduled within this timeframe to ensure resource alignment.
More about Capacity Planner jobs
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What job categories do people searching Capacity Planner jobs in Massachusetts look for? The top searched job categories for Capacity Planner jobs in Massachusetts are:
What are popular job titles related to Capacity Planner jobs in MA? For Capacity Planner jobs in MA, the most frequently searched job titles are:
Capacity Planner jobs near you
Infographic showing various Capacity Planner job openings in Massachusetts as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,709 per year, or $45.5 per hour.

Workforce Capacity Planner | Philippines

Peak Support LLC

Cambridge, MA • On-site

Full-time

Re-posted 9 days ago

Job description

Description:

Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a Workforce Capacity Planner to join our team in the Philippines.


What you'll do:

  • Oversee and address capacity-related concerns for all company projects, ensuring efficient resource allocation.
  • Provide strategic guidance on developing tailored business models for diverse clients.
  • Collaborate closely with various departments to accurately assess project capacity needs.
  • Analyze capacity requirements across all projects to align with monthly demand forecasts.
  • Develop proactive strategies with your team to anticipate and prepare for various capacity scenarios.
  • Maintain comprehensive records of activities, actions, and impacts; prepare detailed departmental reports on a daily, weekly, monthly, and yearly basis.
  • Coordinate with Workforce teams to provide in-depth analysis from a capacity perspective.
  • Drive strategic initiatives focused on standardization and identifying improvement opportunities for the business.
  • Contribute to the design and execution of operational initiatives and projects to optimize staffing and meet Service Levels and KPIs.
  • Manage forecasting models, analyze trends, and maintain accurate data to support decision-making.
  • Assess workforce shrinkage, make recommendations for reductions, and establish shrinkage targets and vacation allowances as needed.
  • Foster open communication and feedback loops within the team and across the organization to maximize insights and learning.
  • Effectively communicate with Senior Management and leaders to clarify priorities and guide strategic direction.
  • Ad hoc tasks as required.


Peak Support and our Work-from-Home PLUS model


At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.


We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Requirements:

Education/Experience:

  • Bachelor’s degree (no specification) Advanced knowledge in planning and scheduling methodology & procedures
  • Must have 2 years of capacity planning experience in a call center environment.
  • Minimum of 2 years of scheduling experience in a call center environment.
  • Extensive Workforce Management experience
  • Broad knowledge of contact center & customer service operations.

Knowledge/Skills/Abilities:

  • Proficiency in the use of workforce management software (preferably Aspect eWorkforce, and IEX) and telecommunication systems (Lucent CMS reporting, Zendesk, Salesforce, Assembled, Five9)
  • Basic concept of queuing and traffic management using Erlang theory
  • Solid knowledge of call center metrics and WFM policies and procedures
  • Excellent verbal and written English communication skills.
  • Displays strong leadership potential.
  • Excellent analytical & quantitative skills
  • Demonstrated ability to work under pressure and produce.
  • Highly skillful in using all Microsoft Office products.
  • Possesses strong interpersonal & customer service skills.
  • Ability to multitask, adapt to change, and achieve results with accuracy and precision.
  • Requires time management and organizational skills.
  • Computer proficient and technology savvy