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Capability Development Manager Jobs in Miami, FL

MAO

LATAM BD Sales Manager

Doral, FL · On-site

The Business Development Manager (BDM) is responsible for new business development and client ... Understanding of competitor strategies, capabilities and pricing * Superb negotiation skills with ...

AJAIA

Corporate Development Lead

Fort Lauderdale, FL · On-site

As our portfolio grows, we are expanding our investment capability to evaluate, structure, and ... Manage the end-to-end execution of transactions from initial evaluation to closing. * Coordinate ...

AJAIA

Corporate Development Lead

Fort Lauderdale, FL · On-site

As our portfolio grows, we are expanding our investment capability to evaluate, structure, and ... Manage the end-to-end execution of transactions from initial evaluation to closing. * Coordinate ...

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All JobsCapability Development JobsCapability Development Manager JobsCapability Development Manager Jobs in Miami, FL

Capability Development Manager information

See Miami, FL salary details

$31.6K

$74.1K

$127.2K

How much do capability development manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for capability development manager in Miami, FL is $74,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $86,600.00 per year, depending on experience, location, and employer.

What is the difference between Capability Development Manager vs Learning and Development Specialist?

AspectCapability Development ManagerLearning and Development Specialist
CredentialsOften requires a bachelor's degree in HR, Business, or related field; certifications like CPLP or ATD are commonTypically holds a degree in HR, Education, or related; certifications like CPLP or ATD are also common
Work EnvironmentStrategic focus on organizational capabilities, working with leadership to develop skills at a broad levelOperational focus on delivering training programs, workshops, and learning initiatives
Employer & Industry UsageUsed across corporate sectors to enhance workforce capabilitiesCommon in HR departments, training firms, and corporate learning teams

The Capability Development Manager focuses on strategic planning and organizational growth by developing workforce capabilities, while the Learning and Development Specialist concentrates on implementing specific training programs to improve employee skills. Both roles require similar credentials but differ in scope and focus.

What does a Capability Development Manager do?

A Capability Development Manager is responsible for identifying, developing, and implementing programs that enhance the skills and competencies of an organization's workforce. They assess current capabilities, analyze business needs, and design training or development initiatives to close skill gaps. Their work ensures that employees are equipped to meet current and future business objectives, contributing to the organization's overall growth and competitiveness.

How does a Capability Development Manager typically collaborate with other departments to drive organizational growth?

A Capability Development Manager works closely with leaders from various departments such as HR, operations, and business units to identify skill gaps and align development initiatives with organizational goals. They facilitate cross-functional workshops, coordinate training programs, and ensure that learning solutions are tailored to the specific needs of each team. This collaborative approach not only supports employee growth but also helps drive overall business performance by ensuring that the workforce is equipped with the necessary skills to meet strategic objectives.

What are the key skills and qualifications needed to thrive as a Capability Development Manager, and why are they important?

To thrive as a Capability Development Manager, you need expertise in learning and development strategy, project management, and organizational change, typically supported by a degree in HR, business, or a related field. Familiarity with learning management systems (LMS), training needs analysis tools, and relevant certifications such as CIPD or ATD is highly valuable. Excellent communication, leadership, and stakeholder management skills help drive engagement and effective collaboration. These skills ensure that workforce capabilities align with organizational goals, fostering growth and competitive advantage.
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Capability Development Manager jobs near you
Manager, New Experience Development

Manager, New Experience Development

Windstar Cruises

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Overview
Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people's perspective through inspired travel.
Our Mission: Enriching Lives Through Travel
Our Values: Guest Obsessed, Open and Inviting, Fun-Loving and Focused, Light-Hearted and Genuine, Casual Yet Polished, Safe and Responsible.
Job Summary:
The Manager, New Experience Development is responsible for converting approved products and concepts into operationally executable, high-quality guest experiences delivered seamlessly onboard and ashore. This role owns the delivery design, pilot execution, and operational readiness of new experiences, ensuring they are scalable, repeatable, and successfully adopted across the fleet.
As part of the cross-functional New Experiences Task Force, the Manager partners closely with Product Development, Marketing, and Operations teams to translate approved product definitions into detailed execution models. This role is accountable for how experiences are delivered once approved-balancing guest value, crew usability, and operational discipline.
Responsibilities
Experience Operational Design
  • Translate approved product concepts into detailed delivery and activation models, including staffing requirements, service flows, venue usage, equipment needs, training inputs, and standard operating procedures.
  • Ensure experiences are executable within existing shipboard and shoreside operations while maintaining brand and service standards.
  • Identify operational dependencies, risks, and constraints, and work with stakeholders to resolve them prior to launch.

Pilot Planning & Execution
  • Lead end-to-end planning and execution of experience pilots onboard and/or ashore.
  • Coordinate timelines, crew readiness, training inputs, supply chain needs, and cross-department participation.
  • Ensure all participating departments (F&B, Shore Excursions, Entertainment, Spa, Retail, Guest Services, Training) are prepared and aligned for pilot delivery.
  • Act as the primary operational lead during pilot execution.

Operational Validation & Feedback
  • Capture and assess pilot results, including guest feedback, crew feedback, execution challenges, and operational performance indicators.
  • Document learnings, risks, and required adjustments to delivery models prior to fleetwide rollout.
  • Partner with Product Development and Commercial teams to share operational insights that may inform future refinements-without redefining the core product.

Cross-Functional Coordination
  • Serve as the Hotel Operations execution liaison to Product Development and Marketing once concepts are approved.
  • Ensure stakeholders understand delivery requirements, timelines, readiness needs, and operational impacts.
  • Coordinate execution handoffs between shoreside planning teams and shipboard leadership.

Fleetwide Rollout & Readiness
  • Build scalable delivery frameworks for fleet deployment.
  • Develop training materials, readiness plans, execution standards, and supporting documentation.
  • Support shipboard leaders during early rollout phases to ensure consistency and confidence in execution.

Post-Launch Optimization
  • Monitor early post-launch performance related to delivery quality, guest satisfaction, and crew execution.
  • Identify opportunities to streamline processes, reduce friction, and improve repeatability.
  • Recommend operational refinements as needed to support sustained success.

Success Measures
  • Seamless pilot execution and on-time activation of approved experiences.
  • Consistent, high-quality delivery across ships and markets.
  • Guest satisfaction uplift related to experience execution and service delivery.
  • Smooth shipboard adoption, including training completion and crew confidence.
  • Reduction of operational issues, rework, or disruption during rollout.

Qualifications
  • Experience in hospitality, cruise operations, guest experience design, or operational product delivery.
  • Demonstrated success leading cross-functional initiatives in complex operational environments.
  • Hands-on experience launching, piloting, or scaling new guest-facing products or services.

Skills & Capabilities
  • Strong project management and execution skills with the ability to manage multiple stakeholders and timelines.
  • Operational mindset with the ability to troubleshoot, adapt, and solve problems in real time.
  • Balanced approach combining creativity, operational realism, and financial discipline.
  • Exceptional communication and influence skills across both shoreside and shipboard teams.

Preferred Qualifications
  • Cruise industry or shipboard operational experience.
  • Experience working with segmented guest strategies or differentiated experience portfolios.
  • Familiarity with change management, training design, or service design methodologies.

Work Environment & Physical Requirements
  • Office-based with periodic shipboard travel required for pilots and launches.
  • Ability to manage high-visibility initiatives under tight timelines and evolving requirements.
  • Requires extended periods of collaboration, planning, and operational coordination.

Benefits:
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
EEO:
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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