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Caller Jobs in Georgia (NOW HIRING)

HCA Healthcare

Telephone Triage Virtual RN

Augusta, GA · On-site

Documents caller information and outcomes in a relational database system in accurately and as prescribed by current standards and policies * Maintains confidentiality, HIPAA and PHI compliance

New

Coweta County Schools

School Bookkeeper

Newnan, GA

$17.76/hr

Answer telephone/take messages/respond to caller's questions appropriately. Excellent attendance and punctuality required. Maintain the financial records for the school. Process deposits, purchase ...

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How much do caller jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for caller in Georgia is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $21.54 per hour, depending on experience, location, and employer.

What is a caller?

Callers are professionals who make phone calls on behalf of an organization, typically for purposes such as customer service, sales, surveys, or fundraising. Their main responsibilities include reaching out to potential or existing clients, providing information, answering questions, and sometimes recording feedback. Callers may work in call centers or remotely, and they often follow scripts to ensure consistent communication. Good communication skills, patience, and the ability to handle objections are important qualities for this role.

How does a caller typically collaborate with other team members in a call center environment?

As a Caller, you often work closely with team supervisors, quality assurance staff, and fellow callers to achieve communication goals. Regular team meetings and feedback sessions are common, allowing you to share experiences, discuss challenges, and refine calling scripts or approaches. Collaboration is essential for maintaining consistent messaging, meeting outreach targets, and continuously improving customer engagement techniques. Effective teamwork also helps resolve issues more efficiently and creates a supportive work environment.
More about Caller jobs

What cities in Georgia are hiring for Caller jobs?

Cities in Georgia with the most Caller job openings:

What are popular job titles related to Caller jobs in GA?

For Caller jobs in GA, the most frequently searched job titles are:

Caller jobs near you
Infographic showing various Caller job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 15% Part Time, 1% Temporary, 6% Contract, and 3% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $36,871 per year, or $17.7 per hour.

Customer Service Specialist II

St. Joseph's/Candler

Savannah, GA

$16.09/hr

Full-time

Posted 11 days ago

St. Joseph's/Candler Health System rating

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

  • Position Summary
    • Follows established policies and procedures while performing a wide variety of individual tasks relating to customer service. Main function is to respond promptly to customer inquiries by telephone, electronically or face to face. Position is required to handle patient advocate calls. Responsible for Patient Account emails, along with Attorney letters.
      - Bad debt and 501 R letters
      - Avadyne, Collections and Risk Management Liaison
      - Patient disputes
      - Reports and spreadsheets
      - Demonstrates well developed telephone etiquette
      - Has adaptability
      - Have Initiative
      - Processes incoming correspondence to include bankruptcy notification
      - Familiar with Financial Assistance Process and communicate to patient
      - Passport, Price Estimator, IPayX, and Paynav
      - Other duties as assigned
  • Education
    • High School Diploma of Business - Preferred
  • Experience
    • 2-3 Years Hospital Patient Accounts - Preferred
    • A minimum of one or two years of clerical experience utilizing knowledge of office procedures, organizational and computer skills is required. . Provides support to outside vendors. 
    • Prior experience working in a medical setting and diverse population is desired
    • Prior customer service experience is preferred.
  • License & Certification
    • None Required
  • Core Job Functions
    • Resolves patient account problems in a positive manner within established timeframes. Provides feedback to the caller with established timeframes. Documents all actions taken.
    • Keeps abreast of Health System services in order to provide correct, current information. Refers callers to the appropriate party if unable to provide the information.
    • Assures there is proper authorization to release PHI (Personal Health Information). Provides patients with requested itemized bills within established timeframes.
    • Mails Financial Assistance applications in a timely manner. Correctly answers questions about the Financial Assistance Program. Assists patients in the completion of the application.

What St. Joseph's/Candler Health System employees say

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