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Call Out Operator Jobs (NOW HIRING)

Call Center Operator

Poway, CA ยท On-site

$25 - $28/hr

Mails out no-show letters, return appointment postcards. * Contacts patient who has cancelled their ... Experience working as a call center operator. * Strong skills in using electronic health records ...

Must be proficient in operating a computer and familiar with electronic ticket management systems ... Overtime work includes weekends, holidays and call-out/stand-by schedule on a rotating basis.

#2167 Geneva, NY, USA Pay Range 18.18-20.90 Pay Range 18.18-20.90 CALL CENTER OPERATOR Shift Hours ... Carries out general clerical duties. Provides exceptional customer service in a courteous and ...

Production Operator

Henry, TN ยท On-site

$13.25 - $16/hr

Direct the assistant operator and loader operator in the efficient and safe performance of their ... Call out after hours maintenance personnel. Other * Call out after hours maintenance personnel.

Production Operator

Henry, TN

$13.25 - $16/hr

Direct the assistant operator and loader operator in the efficient and safe performance of their ... Call out after hours maintenance personnel. Other * Call out after hours maintenance personnel.

Must be proficient in operating a computer and familiar with electronic ticket management systems ... Overtime work includes weekends, holidays and call-out/stand-by schedule on a rotating basis.

New

Must be proficient in operating a computer and familiar with electronic ticket management systems ... Overtime work includes weekends, holidays and call-out/stand-by schedule on a rotating basis.

Lease Operator/Pumper

Gillette, WY

$26.50 - $34.75/hr

Come join Wood as a Lease operator/pumper in Gillette, Wyoming. Wood offers health benefits, 401k ... Follow call-out procedures when on call * Ensure contract workers in your area are wearing PPE and ...

Equipment Operator II - Streets

Wylie, TX ยท On-site

$52.40K - $60.26K/yr

Available for call-out. * Performs as a responsible steward of the public trust and strives for ... Two years of experience operating heavy motorized equipment. Must maintain required certifications ...

Lease Operator/Pumper

Gillette, WY ยท On-site

$26.50 - $34.75/hr

Come join Wood as a Lease operator/pumper in Gillette, Wyoming. Wood offers health benefits, 401k ... Follow call-out procedures when on call * Ensure contract workers in your area are wearing PPE and ...

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Call Out Operator information

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How much do call out operator jobs pay per hour?

As of May 31, 2026, the average hourly pay for call out operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Out Operator, and why are they important?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.

What are some common challenges faced by Call Out Operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What is a Call Out Operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

More about Call Out Operator jobs
What cities are hiring for Call Out Operator jobs? Cities with the most Call Out Operator job openings:
What states have the most Call Out Operator jobs? States with the most job openings for Call Out Operator jobs include:
Infographic showing various Call Out Operator job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 67% Full Time, 24% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

$25 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Retina Consultants San Diego is the oldest and most prestigious Retina practice in San Diego, with concierge-level patient care, high standards for professionalism and quality, advanced imaging modalities, heavy involvement in cutting-edge clinical trials, and exposure to advanced medical and surgical techniques. RCSD has offices throughout San Diego, with our home base in Poway and Satellite offices in La Jolla, Carlsbad, Coronado, and Kearny Mesa. We have four physicians who are leaders in their field and routinely lecture around the country and at national meetings. We are looking for an excellent candidate to join our team. Ideally, we would find a motivated candidate with a strong work ethic, empathetic towards patients, and high attention to detail. Candidates must work well with others and help us to always prioritize the patient experience
  • Maintains respectful attitude towards patients, RCSD leadership and peers.
  • Coordinates appointments, schedules, reschedules, and cancel appointments using a computerized scheduling system.
  • Works in collaboration with the Patient Care Coordinators.
  • Scheduling new patient's appointments, registration of any new patient, mailing of New Patient Paperwork as needed.
  • Experience with demographic entry and insurance verification.
  • Assist with all messaging from the patient to the physician in a timely manner.
  • Ensures Providers schedule templates are followed and patients are scheduled accordingly to the provider template.
  • Responsible for monitoring providers schedules to ensure scheduling is accurate and/or providers has a full schedule, to monitored at least 3 days out
  • Responsible for returning all voicemails left by patients on the Nextlevel voice phone portal. Reassigns voicemail to correct departments if voicemail left is not for scheduling department.
  • Oversees phone tree call volume by extension.
  • Assist manager with training of new personal.
  • Ensures that calls are answered promptly, and patient issues and concerns are addressed in a timely manner.
  • Stays up to date with Nextech reports as requested by the practice providers.
  • Runs the following reports (i.e., No-Show reports, contact report, On-Call report, recall report)
  • Mails out no-show letters, return appointment postcards.
  • Contacts patient who has cancelled their appointment via the Promptly, ensures patients are cancelled from the schedule and reschedule if needed.
  • Assist with answering of multiline telephone.
  • Required to complete minimum of 40 to 50 calls per day to meet daily quota.
  • Files/scans health related reports/information in appropriate sections of the electronic medical record system.
  • Coordinates the release of medical information, verifies authorization, records incoming request, process request, and communicates with requestor.
  • Assures that all medical records/health information is protected and kept confidential abide by HIPPA and other privacy regulations.
  • Assist with all other shared office functions (i.e., mail, email, faxes, Promptly, New Patient referrals)
  • Properly triage incoming phone calls regarding same day appointments and directs all calls and messages appropriately.
  • Performs other duties as assigned.
  • Participates in additional projects as needed.

We offer excellent candidates the following:
  • Competitive salary.
  • Paid vacation time.
  • Year-end bonus.
  • Paid Medical, Dental, Vision benefits
  • 401K Contribution Match

Candidates must have the following:
  • Experience working as a call center operator.
  • Strong skills in using electronic health records (Nextech).
  • High school diploma or GED.
  • A desire to provide kind and compassionate customer service.
  • Strong work ethic, professionalism, attention to detail, communication skills, and ability to work as a team.

Ideal candidates also have:
  • Experience as a call center operator/receptionist in an Ophthalmology and/or Retina practice.
  • Fluency in Spanish and English is a plus.

Job Type:
This is a full-time position with hours from 8am-5pm, Monday through Friday.
Feel free to visit our website at www.rcsd.com