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Call Out Operator Jobs in Tennessee (NOW HIRING)

Kinder Morgan

Terminal Operator

Knoxville, TN · On-site

What We Are Looking For The Primary Purpose of the Terminal Operator is to accept pipeline ... Respond to call-out to perform trouble shooting or maintenance on facility equipment. * Perform ...

Kinder Morgan

Terminal Operator

Knoxville, TN · On-site

What We Are Looking For The Primary Purpose of the Terminal Operator is to accept pipeline ... Respond to call-out to perform trouble shooting or maintenance on facility equipment. * Perform ...

City of Springfield, TN

Police Officer - POST Certified

TN · On-site

$25.11 - $34.59/hr

Working for a public safety agency that operates 24 hours per day, 7 days per week to include weekends, holidays, and being subject to call out for special circumstances. Equipment Operated * Law ...

Flynn Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$13.75 - $17.25/hr

It has grown since then to the largest franchise operator in the world. Flynn owns and operates a ... You will find out more after you apply! So, if you want a flexible job with an innovative company ...

Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$14.25 - $17.75/hr

It has grown since then to the largest franchise operator in the world. Flynn owns and operates a ... You will find out more after you apply! So, if you want a flexible job with an innovative company ...

Five Guys

Crew Member - Five Guys Alcoa

Alcoa, TN · On-site

$14 - $18/hr

Bring the energy to our open kitchen, call out orders, and keep the dining room spotless ... Life's Food Company Introduction Life's Food is a family-owned franchise group proudly operating ...

Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$14.25 - $17.75/hr

It has grown since then to the largest franchise operator in the world. Flynn owns and operates a ... You will find out more after you apply! So, if you want a flexible job with an innovative company ...

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Call Out Operator information

What is a call out operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What are the key skills and qualifications needed to thrive as a call out operator?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.

What are some common challenges faced by call out operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

What cities in Tennessee are hiring for Call Out Operator jobs?

Cities in Tennessee with the most Call Out Operator job openings:

Call Out Operator jobs near you

Terminal Operator

Knoxville, TN • On-site

Kinder Morgan
Oil and Gas Extraction • 10K+ employees
Learn more about Kinder Morganexternal

Full-time

Posted 7 days ago

Kinder Morgan rating

8.6

Company rating: 8.6 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

Job description

What We Are Looking For
The Primary Purpose of the Terminal Operator is to accept pipeline deliveries of liquid petroleum products, store products in tanks, and deliver product to customers at terminal truck loading racks.
What You Will Do
  • Accept pipeline deliveries of liquid petroleum products and direct products to and store in proper tanks. Requires the use of computer / motor controlled equipment and / or the manual turning of valves on pipelines and manifolds.
  • Maintain inventory and other information by computer and when necessary by climbing and gauging tanks and sampling product.
  • Handling & testing liquid petroleum products.
  • Load or assist in the loading of trucks.
  • Perform or assist in the performance of preventive and regular maintenance duties.
  • Coordinate product delivery with customers and truck drivers.
  • Respond to call-out to perform trouble shooting or maintenance on facility equipment.
  • Perform duties of a first responder in spill or emergency situations.
  • Perform other duties as assigned.

What You Need
Required Qualifications:
  • Must have and maintain a valid driver's license and be insurable under the policy.
  • Basic computer skills. (Send and receive email, create and maintain various records, manipulate motor controlled valves and perform other tasks involved in receiving products, directing to tanks, and making delivery to tank trucks.)
  • Ability to manipulate motor controlled valves and perform other tasks involved in receiving products, directing products to tanks, and making delivery to tank trucks.
  • Ability to effectively communicate orally (face to face and by telephone) and in writing.
  • Ability to accept supervision / direction and work effectively & co-operatively with other people.
  • Familiarity with and / or ability to learn to use basic hand tools and perform or learn to perform preventive and basic maintenance on terminal equipment.
  • Petroleum transportation, storage and distribution, electrical and or mechanical experience is a plus.

Working Conditions:
  • Work schedule as necessary (days, afternoon / evening, grave yard shifts) including overtime and call-outs as may be necessary.
  • Work outside in all weather conditions.
  • Climb tank stairs, manually open and close valves, occasionally moving or lifting up to 100 lbs
  • Walk on paved, gravel or other surfaces.
  • Manipulate and use hand tools in performance of various tasks.
  • See / visual ability to perform various administrative and field operator tasks.

Why Join Kinder Morgan
Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.
Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.
For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com.

What Kinder Morgan employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Kinder Morgan

Sourced by ZipRecruiter

Kinder Morgan is moving the fuels of today for the energy of the future. From the natural gas that heats your home to the gasoline that fuels your vehicle, our pipeline and terminal assets provide the necessary infrastructure to meet today's growing global energy demand and play a key role in the low-carbon energy transition of the future.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1997

Social media

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