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Call Out Operator Jobs in Connecticut (NOW HIRING)

ERL LLC

HART Field Service Technician

Bloomfield, CT · On-site

$18 - $25/hr

Competitive wages * 100% Employee owned and operated. * After Hour Call Out Incentives * Guaranteed 40hrs a week * Comprehensive health benefits coverage * 401K eligibility after one year with ...

Hamilton Connections

CNC Operator

North Haven, CT · On-site

$20 - $32/hr

Change out basic tools (inserts, drills), perform tool touch-offs, and make basic offset ... Call us directly at (203) 287-2870. Additional Information Please select "Apply Online" to submit ...

D&D Power, LLC

Work Management Specialist

Meriden, CT · On-site

Must be proficient with PC operating systems and in several basic software applications, including ... call out as required in support of nuclear station emergent work requirements; to work overtime, to ...

ERL LLC

TRAVELING RESPONSE MANAGER

Bloomfield, CT · On-site

$75K - $115K/yr

Competitive wages * 100% Employee owned and operated. * After Hour Call Out Incentives * Guaranteed 40hrs a week * Comprehensive health benefits coverage * 401K eligibility after one year with ...

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Call Out Operator information

What is a call out operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What are the key skills and qualifications needed to thrive as a call out operator?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.

What are some common challenges faced by call out operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

What cities in Connecticut are hiring for Call Out Operator jobs?

Cities in Connecticut with the most Call Out Operator job openings:

Call Out Operator jobs near you

Excavator Operator - Residential Plumbing

Farmington, CT • On-site

Call The Bee
See more jobs at Call The Beeexternal

$25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Excavator Operator

The Excavator Operator is responsible for operating heavy equipment, overseeing on‑site activities, and ensuring safe, accurate installation of utilities and structural supports. This role combines hands‑on excavation work with leadership responsibilities, including identifying underground utilities, coordinating crews, and maintaining compliance with safety and project specifications.

Join Call The Bee for an exciting opportunity as an Excavator Operator. We are looking for a dedicated professional who takes pride in their work. Call The Bee provides the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to take the next step in your career, this is the opportunity for you!

Job Responsibilities

  • Excavator Operation — Operate excavators to dig trenches, foundations, and utility lines with precision.
  • Water & Drain Line Identification — Locate, identify, and verify water mains, sewer lines, and drainage systems before and during excavation.
  • Leadership Duties — Act as on‑site foreman; coordinate laborers, communicate with supervisors, and ensure tasks are completed to plan.
  • Shoring Setup — Install, inspect, and maintain trench shoring systems to protect workers and maintain OSHA compliance.
  • Site Preparation — Clear, grade, and prepare job sites; remove debris and support layout activities.
  • Material Handling — Load trucks, move materials, and support multi‑equipment operations.
  • Equipment Inspection — Perform daily inspections and report mechanical issues promptly.
  • Safety Compliance — Enforce safety protocols, PPE requirements, and trench safety regulations.
  • Team Coordination — Direct ground crews, signal operators, and maintain clear communication across the job site.

Qualifications

  • Heavy Equipment Experience — 3–5 years operating excavators and working around underground utilities.
  • Utility Knowledge — Ability to read utility plans, identify water and sewer lines, and work safely around live services.
  • Licensing — Valid driver's license; OSHA 10/30 preferred; trench safety certification a plus.
  • Leadership Skills — Experience directing crews, coordinating tasks, and maintaining workflow.
  • Technical Skills — Ability to read blueprints, grade stakes, and site plans.
  • Physical Capability — Ability to lift 50+ lbs, work outdoors, and handle physically demanding tasks.
  • Driver's License – Valid driver's license with a clean driving record

Benefits

  • Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
  • Disability & Term Life Insurance – Financial security for you and your loved ones
  • Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future
  • Ongoing Training & Development – Opportunities for continuous growth and skill enhancement
  • Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance

Pre-employment background check and drug screening may apply, subject to local laws.

Call The Bee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted Min Pay Rate

USD $25.00/Hr.

Posted Max Pay Rate

USD $35.00/Hr.

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