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Call Force Jobs (NOW HIRING)

Cellular Sales

Call Center Representative

Pasadena, TX · On-site

$13.75 - $17.25/hr

Support sales force by generating sales leads * Follow communication scripts when handing different topics * Research required information using available resources * Provide customers with product ...

HappyCo

Call Handling Specialist

Charleston, WV · Remote

$21/hr

The Position The Call Handling Specialist is responsible for answering inbound calls from residents ... working with our Happy Force team to resolve on-site maintenance issues. This is also an ...

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Call Force information

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How much do call force jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for call force in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call Force?

Call Force jobs typically involve roles in call centers or customer service departments where employees are responsible for handling a high volume of inbound and outbound calls. These positions may focus on customer support, sales, appointment setting, or conducting surveys. Workers in Call Force jobs are expected to communicate clearly, resolve customer inquiries, follow scripts or procedures, and sometimes use specialized software. The primary goal is to provide efficient service and maintain customer satisfaction over the phone.

What are the key skills and qualifications needed to thrive as a Call Force agent, and why are they important?

To thrive as a Call Force agent, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Patience, resilience, and problem-solving skills help agents handle challenging interactions and provide excellent customer service. These abilities ensure customer satisfaction, efficient issue resolution, and contribute to the overall success of the call center.

What is the difference between Call Force vs Customer Service Representative?

AspectCall ForceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in call center operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, remote or on-site; fast-pacedOffice settings, retail, or remote; customer-facing roles
Industry UsageTelecommunications, sales, supportRetail, banking, tech support
Common Search/ComparisonCall Force vs Customer Service Representative

Call Force roles typically focus on outbound or inbound calls within call centers, emphasizing sales or support, while Customer Service Representatives handle customer inquiries across various industries. Both roles require similar credentials but differ mainly in scope and environment.

Can I work in a call force without experience?

Call force roles often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Entry-level positions may be available for those with basic computer literacy and a willingness to learn. Certifications or familiarity with call center software can be advantageous but are not always mandatory.

How to get hired in a call force?

To get hired in a call force, candidates should have strong communication skills, basic computer proficiency, and a customer service mindset. Employers often look for previous call center experience or relevant certifications, and may require passing a skills assessment or interview. Availability for flexible schedules and a professional demeanor are also important factors.
More about Call Force jobs

What are the most commonly searched types of Call Force jobs?

The most popular types of Call Force jobs are:

What job categories do people searching Call Force jobs look for?

The top searched job categories for Call Force jobs are:

Call Force jobs near you
Infographic showing various Call Force job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Cellular Sales Verizon Authorized Retailer

Kemah, TX • On-site

$14.50 - $18/hr

Full-time

Posted 5 days ago

Job description

Cellular Sales 

Call Center Representative

 Customer Service | Business Development

Cellular Sales is Growing!

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.

JOB DESCRIPTION

Summary/ObjectiveProvide ongoing support to the current sales force.  Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 

Essential Functions

  • Follow up on distributed leads
  • Generate store traffic and contribute to the markets success
  • Handle customer inquiries both by phone and text
  • Support sales force by generating sales leads
  • Follow communication scripts when handing different topics
  • Research required information using available resources
  • Provide customers with product and service information
  • Candidates should be able to take feedback and criticism to improve productivity and character

    • Competencies

  • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

    • Supervisory ResponsibilityThis position has no supervisory responsibilities.

    Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    Physical Demands

    Must be able to sit for long periods of time

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

    Position Type/Expected Hours of Work

    This is a full-time position.

    Travel

    No travel is expected for this position.

    Required Education and Experience

  • High School diploma or GED

    • Preferred Education and Experience

  • Previous office experience
  • Proficient in Microsoft Office
  • Knowledge of customer service principles and practices
  • Experience in a call center or customer service environment
  • Data entry and typing skills (including 10 key)

    • Essentials

    • Positive attitude
    • High school diploma or equivalent; college degree preferred
    • Minimum two years of related work experience
    • Effective communication skills
    • Interest and understanding of technology products and services
    • Business ownership mentality

    Compensation

    • The highest in the wireless industry
    Employment Type: OTHER

    Apply