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Contractual Call Force Jobs (NOW HIRING)

Sevita

QI Field Services Associate

Indianapolis, IN · On-site

... and to ensure contractual performance expectations are met. * Submit weekly Quality Assurance ... Ensure all clients receive a return call within 24 hours of calling and leaving a message * Review ...

Constellis

Field Operations Manager

Chicago, IL

Contractual matters remain under the oversight of the Project Manager. * Coordinate with Argonne ... Coordinate Daily Roll Call Briefings using information provided by Argonne Security and Contractor ...

Goldbelt, Inc.

Customer Service Team Lead

Chicago, IL · On-site

$110K - $130K/yr

Accelerating the delivery of care and providing superior force health readiness across the Military ... The General Services Administration (GSA) is seeking call center services to support the GSA Office ...

Goldbelt

Customer Service Team Lead

Chicago, IL · On-site

$110K - $130K/yr

Accelerating the delivery of care and providing superior force health readiness across the Military ... The General Services Administration (GSA) is seeking call center services to support the GSA Office ...

Georgia

Collections Analyst

Atlanta, GA

$50K - $60K/yr

We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of ... Contact responsible parties for negotiation of repayment terms and send contractual repayment ...

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How much do contractual call force jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for contractual call force in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Contractual Call Force jobs near you
Infographic showing various Contractual Call Force job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

QI Field Services Associate

Sevita Health

Indianapolis, IN • On-site

Full-time

Posted 3 days ago

New

Sevita Health rating

5.7

Company rating: 5.7 out of 10

Based on 285 frontline employees who took The Breakroom Quiz

788th of 891 rated healthcare providers

Job description

SUMMARY
The Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliance with State, Federal and overall company requirements, but most importantly to keep our clients safe and help them live their best life.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
  • Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met.
  • Submit weekly Quality Assurance reports in a timely manner
  • Present consistent feedback to management regarding areas that need improvement
  • Ensure 100% of clients participate in the client satisfaction survey
  • Ensure all clients receive a return call within 24 hours of calling and leaving a message
  • Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
  • Creates, implements and monitors standard operating procedures
  • Performs other related duties and activities as required

SUPERVISORY RESPONSIBILITIES
  • None

Minimum Knowledge and Skills required for the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Education and Experience:
  • Associates degree in Human Services, education, psychology, sociology or related field required, Bachelor's degree preferred
  • Minimum two plus years related experience

Certificates, Licenses, and Registrations:
  • Valid driver's license from state of residence

Other Requirements:
  • Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates
  • Demonstrate knowledge of computers and knowledge of data management processes
  • Demonstrate knowledge of eligibility determination processes and filing procedures
  • Travel 0-25%

Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

What Sevita Health employees say

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About Sevita

Sourced by ZipRecruiter

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized support that leads to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. We're an Equal Opportunity Employer, including disability/vets. Sevita is a leading provider of home and community-based specialized health care, similar companies include Brookedale Senior Living, A New Hope, and North Star.

Industry

Nursing and residential care facilities

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1980

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