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Call Force Jobs (NOW HIRING)

iQuor

Call Center Representative

Charlotte, NC · On-site

$14.50/hr

We are searching for a polite, professional Call Center Agents to represent our clients ... Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. * Have ...

iQuor

Call Center Representative

Charlotte, NC

$14.50/hr

We are searching for a polite, professional Call Center Agents to represent our clients ... Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. * Have ...

Cellular Sales

Call Center Representative

Bartow, FL

$13.25 - $16.50/hr

Support sales force by generating sales leads * Follow communication scripts when handing different topics * Research required information using available resources * Provide customers with product ...

Cellular Sales

Call Center Representative

Pasadena, TX

$13.75 - $17.25/hr

Call Center Representative Customer Service | Business Development Cellular Sales is growing! Are ... Provide ongoing support to the current sales force. Ideal candidates will be creative and ...

Cellular Sales

Call Center Representative

Bartow, FL · On-site

$13.25 - $16.50/hr

Support sales force by generating sales leads * Follow communication scripts when handing different topics * Research required information using available resources * Provide customers with product ...

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How much do call force jobs pay per hour?

As of May 28, 2026, the average hourly pay for call force in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Force agent, and why are they important?

To thrive as a Call Force agent, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Patience, resilience, and problem-solving skills help agents handle challenging interactions and provide excellent customer service. These abilities ensure customer satisfaction, efficient issue resolution, and contribute to the overall success of the call center.

What are Call Force jobs?

Call Force jobs typically involve roles in call centers or customer service departments where employees are responsible for handling a high volume of inbound and outbound calls. These positions may focus on customer support, sales, appointment setting, or conducting surveys. Workers in Call Force jobs are expected to communicate clearly, resolve customer inquiries, follow scripts or procedures, and sometimes use specialized software. The primary goal is to provide efficient service and maintain customer satisfaction over the phone.

What is the difference between Call Force vs Customer Service Representative?

AspectCall ForceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in call center operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, remote or on-site; fast-pacedOffice settings, retail, or remote; customer-facing roles
Industry UsageTelecommunications, sales, supportRetail, banking, tech support
Common Search/ComparisonCall Force vs Customer Service Representative

Call Force roles typically focus on outbound or inbound calls within call centers, emphasizing sales or support, while Customer Service Representatives handle customer inquiries across various industries. Both roles require similar credentials but differ mainly in scope and environment.

More about Call Force jobs
What are the most commonly searched types of Call Force jobs? The most popular types of Call Force jobs are:
What job categories do people searching Call Force jobs look for? The top searched job categories for Call Force jobs are:
Call Force jobs near you
Infographic showing various Call Force job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative - Urgent Need

MILLENNIUMSOFT

Tempe, AZ

$15.50 - $19.50/hr

Other

Posted 11 days ago

Job description

Position : Call Center Representative - Urgent Need

Location : Tempe, AZ

Duration : 6 Months Contract

1st Shift (M-F)

Essential Job Functions:

  • Answer incoming customer inquiries by phone and email
  • Places orders for customer by phone, email and fax for shipment from BPV for over 4000 products codes
  • Determines requirements by working with customers
  • Utilize a customer relationship application and /or database to record activities and research product information
  • Provide support and assistance to the outside sales force
  • Handle requests for returned product
  • Work with other teams cross-functionally to resolve customer and sales force issues
  • Respond to inquiries by clarifying desired information; research, locate, and provide information
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implements solutions; escalates unresolved problems
  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests
  • Update job knowledge by participating in educational opportunities
  • Enhance client reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Works with customers to resolve issues and insure that escalations are quickly and effectively handled
  • Works collaboratively with a variety of people at all levels within the organization to ensure effective communication and success of key initiatives

Basic Skills/Competencies Required:

  • Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Written Communication, Critical Thinking Skills, Building Relationships, People Skills, Interpersonal Savvy (Team Orientation), Problem Solving, Multi-Tasking
  • Ability to be flexible in work schedule, including a willingness to work overtime as needed
  • Must be able to work shifts ranging from 5:00am – 5:00pm AZ time Monday thru Friday and an occasional Saturday if business needs dictate
  • Positive and Professional attitude

Education Required:

  • High School Diploma

Experience Required:

  • One (1) or more years customer service experience desired, one year Call Center experience a plus

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