ZipRecruiter

Log In

1

Call Center Trainer Jobs in Texas (NOW HIRING)

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center Operations Compensation: Commission-Based ($16 per Vehicle Purchased) Position Overview We are ...

Ocean Canyon Resorts

Call Center

Texarkana, TX · On-site

$14.75 - $18.50/hr

```html Call Center Representative Location: Texarkana, Texas, 75501 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Texarkana, TX. The ideal ...

previous pagenext page

Showing results 21-40

All JobsCall Center Trainer JobsCall Center Trainer Jobs in Texas

Call Center Trainer information

See Texas salary details

$12

$23

$33

How much do call center trainer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center trainer in Texas is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.62 per hour, depending on experience, location, and employer.

What does a call center trainer do?

As a call center trainer, you train customer service representatives in a call center. Your responsibilities vary somewhat on the particular needs of your employer; for instance, you may create a training plan or develop a guide or manuals to help employees learn how to speak to customers. You may present existing material in a class format and provide training demonstrations to staff. Some employers expect call center trainers to assess employee performance and coach those in need of additional guidance.

What are the key skills and qualifications needed to thrive as a call center trainer, and why are they important?

To thrive as a Call Center Trainer, you need expertise in customer service operations, adult learning principles, and a background in training or coaching, often supported by a degree in communications or related fields. Familiarity with call center software, Learning Management Systems (LMS), and training certifications such as Certified Professional in Training Management (CPTM) is beneficial. Strong presentation, interpersonal, and motivational skills set outstanding trainers apart by fostering engagement and learning. These abilities ensure effective onboarding, skill development, and consistent service quality across call center teams.

What are some common challenges faced by call center trainers, and how can they be addressed?

Call Center Trainers often encounter challenges such as varying trainee skill levels, ensuring engagement during remote or in-person sessions, and keeping training materials up-to-date with evolving company protocols. To address these, trainers can assess learning styles early, incorporate interactive techniques like role-playing, and collaborate closely with operations and quality assurance teams for timely content updates. These strategies help ensure that training is effective, relevant, and supports both new hires and existing staff in delivering excellent customer service.

What is the difference between Call Center Trainer vs Customer Service Representative?

AspectCall Center TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve agent skillsHandles customer inquiries and resolves issues
Required SkillsTraining development, communication, coachingCustomer service, communication, problem-solving
Work EnvironmentTraining rooms, call centers, online platformsCall centers, customer support centers
CertificationsCustomer service or training certifications often preferredCustomer service certifications beneficial

While both roles operate within call centers and require strong communication skills, a Call Center Trainer focuses on employee development through training programs, whereas a Customer Service Representative directly interacts with customers to address their needs. Understanding these differences helps in choosing the right career path or job search focus.

More about Call Center Trainer jobs

What are popular job titles related to Call Center Trainer jobs in Texas?

For Call Center Trainer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Call Center Trainer jobs in Texas look for?

The top searched job categories for Call Center Trainer jobs in Texas are:

What cities in Texas are hiring for Call Center Trainer jobs?

Cities in Texas with the most Call Center Trainer job openings:

What are popular job titles related to Call Center Trainer jobs in TX?

For Call Center Trainer jobs in TX, the most frequently searched job titles are:

Call Center Trainer jobs near you
Infographic showing various Call Center Trainer job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $47,937 per year, or $23 per hour.

Call Center

Snyder's Auto Salvage

Del Valle, TX • On-site

$16/hr

Full-time

Re-posted 12 days ago

Job description

Description
Call Center Buyer (Inside Vehicle Buyer)
Location: Austin, TX
Department: Call Center Operations
Compensation: Commission-Based ($16 per Vehicle Purchased)
Position Overview
We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles.
The Call Center Buyer negotiates pricing, secures vehicle purchases, and coordinates with internal teams to ensure a smooth pickup and intake process. This role is performance-based and ideal for individuals who are confident on the phone, goal-oriented, and motivated by commission-based earnings.
Key Responsibilities
  • Handle inbound and outbound calls from potential vehicle sellers.
  • Negotiate vehicle purchase prices within company-approved guidelines.
  • Accurately document seller and vehicle information in CRM systems.
  • Coordinate with Fleet and Dispatch teams to schedule vehicle pickups.
  • Ensure compliance with company pricing policies and acquisition standards.
  • Maintain professional and courteous communication at all times.
  • Meet or exceed weekly vehicle acquisition targets.
Qualifications
  • Previous sales, call center, or negotiation experience preferred.
  • Strong verbal communication and persuasion skills.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Basic computer proficiency (CRM systems, Microsoft Teams, data entry).
  • Ability to follow structured pricing guidelines and company procedures.
  • Self-motivated with a strong work ethic.
Compensation
  • Commission-Based Pay: $16 per vehicle purchased.
  • Unlimited earning potential based on performance.
  • Weekly payroll schedule.
Work Environment
  • Office-based call center environment.
  • Structured schedule.
  • Direct reporting to Call Center Manager.
  • Team-oriented but individually performance-driven.
Why Join Us?
  • Be part of the foundational team of a growing centralized buying operation.
  • Clear performance expectations and measurable earning potential.
  • Supportive management and structured processes.
  • Opportunity for growth as additional facilities are integrated into the call center model.

Requirements
  • High School Graduate or G.E.D preferred- BUT NOT REQUIRED
  • Must be able to pass pre-employment drug screening
  • Bilingual is a plus!
  • Valid Drivers License & Good Driving Record (will be driving company vehicles on occasion)
  • Conduct yourself professionally at all times
  • Must be flexible and have the ability to work weekends if needed!

Apply