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Call Center Support Jobs (NOW HIRING)

CU Asterisk

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Xtend Inc

Call Center Representative

Grand Rapids, MI

$14.75 - $18.50/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

PSI Services LLC

Call Center Manager

Henderson, NV

$70 - $80K/hr

Title: Call Center Manager Location: Henderson, NV Salary: $70-$80K About PSI Belong, Grow, and ... We're proud to foster an environment where everyone is supported to reach their full potential.

PSI Services LLC

Call Center Manager

Henderson, NV · On-site

$70K - $80K/yr

Title: Call Center Manager Location: Henderson, NV Salary: $70-$80K About PSI Belong, Grow, and ... We're proud to foster an environment where everyone is supported to reach their full potential.

Qualfon

Call Center Banking Specialist

Highland Park, MI · On-site

$20/hr

From call center support to lead generation to ecommerce fulfillment, we support our clients and ... their customers throughout the customer journey. Our mission is to help as many people as possible ...

Betances Health Center

Call Center

Manhattan, NY

$17.75 - $22/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center ... and supporting patient engagement. The representative will serve as a key point of contact for ...

Betances Health Center

Call Center

Manhattan, NY · On-site

$19 - $21/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center ... and supporting patient engagement. The representative will serve as a key point of contact for ...

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Call Center Support information

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How much do call center support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for call center support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.

What are the key skills and qualifications needed to thrive as a Call Center Support professional, and why are they important?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What is a Call Center Support role?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.
More about Call Center Support jobs
What cities are hiring for Call Center Support jobs? Cities with the most Call Center Support job openings:
What states have the most Call Center Support jobs? States with the most job openings for Call Center Support jobs include:
Call Center Support jobs near you
Infographic showing various Call Center Support job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 62% Full Time, 13% Part Time, and 22% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.
Call Center Representative

Call Center Representative

CU*Answers, Inc.

Grand Rapids, MI • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this role, you'll be the friendly voice members rely on-providing answers, resolving issues, and creating a positive experience with every interaction.

What You'll Be Doing

  • Answer incoming calls and assist members with questions and concerns

  • Use internal systems to verify information and access account details

  • Respond to chats, emails, and messages in a timely, professional way

  • Help explain account features, transactions, and card-related questions

  • Make outbound calls and follow up to ensure issues are resolved

  • Document interactions clearly and route requests to the appropriate teams

What We're Looking For

  • High school diploma or currently working toward one

  • Previous call center or customer service experience is a plus

  • Strong communication skills and a positive, helpful attitude

  • Ability to multitask and stay organized in a fast-paced environment

  • Good problem-solving skills and attention to detail

  • Comfortable handling confidential information

  • Basic Microsoft Office knowledge

  • A team-oriented mindset

What You'll Get

  • The opportunity to make a real difference for members every day

  • Hands-on training with tools like CU*BASE

  • A supportive, team-focused work environment

  • Great benefits including medical, dental, vision, PTO, and 401(k) matching

About Xtend
Xtend is a Network Partner of CU*Answers. Xtend is a Credit Union Service Organization (CUSO) owned by the credit unions we serve. We provide services like contact center support, bookkeeping, and back-office operations to help credit unions better serve their members. Join a team that's focused on service, innovation, and making an impact.