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Call Center Support Jobs in Seattle, WA (NOW HIRING)

Accurately document and enter call details into internal CRM Contact Center Support Agent Requirements: * Bilingual fluency in English and Spanish * 1+ years call center or similar experience * 6+ ...

Call Center Representative

Edmonds, WA · On-site

$17.50 - $22/hr

As our Patient Access Specialist (Call Center Representative), you will help our patients and their families by providing essential operational support and scheduling services, so they can easily ...

Call Center Manager

Tukwila, WA · On-site

$30 - $40/hr

Call Center Manager Creating a fresh solution to bath remodeling, Luxury Bath of Seattle offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and ...

Call Center Manager

Tukwila, WA · On-site

$30 - $40/hr

Call Center Manager Creating a fresh solution to bath remodeling, Luxury Bath of Seattle offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and ...

Call Center Representative Corporate Office Extension - Tacoma, WA 98418 Overview Salary Range $21 ... We stand by our purpose to support our members, employees, and communities through all waves of ...

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. * Assist with customer complaints or ...

Call Center Specialist

Seattle, WA · On-site

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. * Assist with customer complaints or ...

Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. * Assist with customer complaints or ...

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. * Assist with customer complaints or ...

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

We stand by our purpose to support our members, employees, and communities through all waves of ... As the first point of contact in our Call Center, you will assist our members over the phone with ...

... support skills. Required to work a flexible schedule Must be proficient with Microsoft Office with ... a strong Call Center Supervisor with experience, we want to speak with you. Interviews are ...

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Call Center Support information

See Seattle, WA salary details

$14

$24

$48

How much do call center support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center support in Seattle, WA is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.54 per hour, depending on experience, location, and employer.

What is a call center support?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.

What are the key skills and qualifications needed to thrive as a call center support professional?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.

What cities near Seattle, WA are hiring for Call Center Support jobs?

Cities near Seattle, WA with the most Call Center Support job openings:

Infographic showing various Call Center Support job openings in Seattle, WA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,764 per year, or $24.9 per hour.

Bilingual Contact Center Agent

Verstela

Seattle, WA

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


Job description

**This role is 100% onsite in Downtown Seattle**

If you have over 1 year of experience in a call center or similar role, we have an exciting career building opportunity for you! Bilingual fluency in English and Spanish is required for this role!

A well-established legal administration company on-site in the heart of Downtown Seattle is looking for an experienced Contact Center Support Agent to engage and support potential claimants over the phone and via email regarding their eligibility to participate in class action lawsuits.

As a Contact Center Support Agent, you're responsible for answering complex participant questions according to strict guidelines while still providing warm and professional customer service. You’re a good fit for this role if you can follow detailed instructions and enjoy hands-on support from leadership.

This position is an excellent career builder, offering a foray into the legal administration field. It also offers great work-life balance with a consistent Monday-Friday, 8:30AM-5:00PM schedule and competitive benefits upon conversion.

Contact Center Support Agent Duties:
  • Respond to inbound calls and emails regarding legal claims
  • Utilize script-system to answer questions and provide information in a compliant manner
  • Accurately document and enter call details into internal CRM
Contact Center Support Agent Requirements:
  • Bilingual fluency in English and Spanish
  • 1+ years call center or similar experience
  • 6+ months on-site, in-office experience
  • Experience utilizing multiple CRMs
  • Proficient with Microsoft Office Suite
Pay: $23/hour
 
Schedule: Monday-Friday, 8:30AM-5:00PM (100% in-office)
 
Benefits offered by Verstela to temporary employees:
· Medical
· Dental
· Vision
· Short Term Disability
· Term Life and AD and D
· Identity Theft Protection
· Prescription Plan
· 401(K) Retirement Savings Plan
 
Location: Downtown Seattle
  • Easily accessible by bus, no free parking available
  • No free parking available 

Interested in this Contact Center Support Agent position? Apply today!

This Client who we are staffing for participates in the E-Verify program. Learn more at E-Verify.gov.