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Call Center Support Jobs in Seattle, WA (NOW HIRING)

... support skills. Required to work a flexible schedule Must be proficient with Microsoft Office with ... a strong Call Center Supervisor with experience, we want to speak with you. Interviews are ...

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

We stand by our purpose to support our members, employees, and communities through all waves of ... As the first point of contact in our Call Center, you will assist our members over the phone with ...

We stand by our purpose to support our members, employees, and communities through all waves of ... As the first point of contact in our Call Center, you will assist our members over the phone with ...

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

We stand by our purpose to support our members, employees, and communities through all waves of ... As the first point of contact in our Call Center, you will assist our members over the phone with ...

Support non-emergency maintenance scheduling and service coordination for customers with ongoing maintenance contracts. * Adhere to company policies, procedures, and service standards while ...

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Call Center / PBX Agent Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus.

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

Showing results 21-40

Call Center Support information

See Seattle, WA salary details

$14

$24

$48

How much do call center support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center support in Seattle, WA is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.54 per hour, depending on experience, location, and employer.

What is a call center support?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.

What are the key skills and qualifications needed to thrive as a call center support professional?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.

What cities near Seattle, WA are hiring for Call Center Support jobs?

Cities near Seattle, WA with the most Call Center Support job openings:

Infographic showing various Call Center Support job openings in Seattle, WA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,764 per year, or $24.9 per hour.

Call Center Supervisor

Work at Acme.com

Seattle, WA • On-site

Full-time

PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

We believe that people are our greatest asset and we are committed to being an employer of choice in our industry. CalAmp offers an engaging and diverse work environment that permits our people to take pride in their contributions and share in the company's success. Our employees can expect to sharpen their talents, develop new capabilities, and be a part of a global team that develops revolutionary technologies. We proudly offer the stability and security of a large publicly-traded tech company without the rigidity and red tape.

Excellent compensation packages and benefits Access to cutting-edge tools and technologies Great work-life balance with flexible Paid Time-Off policy Visionary leadership Great facility for those local to Canton, MA RESPONSIBILITIES Directs and assigns the work for call center employees in a manner that is consistent with corporate and department strategies. Hires, coaches, disciplines, and terminates employees when appropriate and in accordance with LoJack policies and in adherence with all employee laws.

Works in conjunction with HR on matters of a disciplinary nature to minimize corporate risk. Monitors employee interactions (phone calls, emails, etc.) assessing the interaction against our goals and standards, documents areas of excellence and improvement and coaches to those areas identified. Responsible for creating and contributing to a culture of continuous improvement and excellence through goal setting, assessing performance, coaching, providing feedback and documenting results in monthly and annual performance review documents.

Acts as a primary point of contact for escalated service issues from consumers, dealers, and internal customers such as sales and negotiates these issues to a mutually beneficial conclusion while considering the impact on cost, customer satisfaction and our brand. \ Implements and monitors new business processes and practices ensuring compliance with Standard Operating Procedures and any related regulatory components.

Monitors interaction handling to ensure service level agreements and other KPIs are met, assisting with handling volumes when necessary. Ensures sufficient resources are cross-trained on both off phone and phone related call center functions to minimize business risks and ensure customer satisfaction.

Effectively interacts with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members. MUST HAVES 5 years of Customer Service experience a must, with a minimum of 3 years of supervisory/leadership experience in a call center preferred.

Ability to work in a matrix environment including internal and external customers Excellent customer service and support skills. Required to work a flexible schedule Must be proficient with Microsoft Office with strong PowerPoint, Word, and Excel skills. Experience using contact management software: CRM, and ACD systems strongly preferred If you are a strong Call Center Supervisor with experience, we want to speak with you.

Interviews are occurring this week and next so apply now if interested. *This job description is not intended to be and should not be construed as an all- inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary