ZipRecruiter

Log In

1

Call Center Support Jobs in Berkeley, CA (NOW HIRING)

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. * Work with Payroll Support Manager on daily and bi-weekly inputting and paying out of Call ...

New

MV Transportation

Call Center Manager

San Rafael, CA

$75K - $89K/yr

Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. * Work with Payroll Support Manager on daily and bi-weekly inputting and paying out of Call ...

New

MV Transportation

Call Center Manager

San Rafael, CA

$75K - $89K/yr

Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. * Work with Payroll Support Manager on daily and bi-weekly inputting and paying out of Call ...

New

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm R equirements : * Previous call center ...

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$18/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$18.50 - $23/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm R equirements : * Previous call center ...

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$18/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Bath Planet

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Bath Planet

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm R equirements : * Previous call center ...

Bath Planet

Call Center Representative

Berkeley, CA · On-site

$18/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Bath Planet

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm R equirements : * Previous call center ...

Bath Planet

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Bath Planet

Call Center Representative

Alameda, CA · On-site

$18/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

next page

Showing results 1-20

All JobsCall Center Support JobsCall Center Support Jobs in Berkeley, CA

Call Center Support information

See Berkeley, CA salary details

$15

$26

$52

How much do call center support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for call center support in Berkeley, CA is $26.78, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $28.56 per hour, depending on experience, location, and employer.

What is a call center support?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.

What are the key skills and qualifications needed to thrive as a call center support professional?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.

What cities near Berkeley, CA are hiring for Call Center Support jobs?

Cities near Berkeley, CA with the most Call Center Support job openings:

Call Center Support jobs near you
Infographic showing various Call Center Support job openings in Berkeley, CA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $55,695 per year, or $26.8 per hour.

Call Center Temporary Practice Coordinator

Axelon

San Francisco, CA • On-site

$18.75 - $23.50/hr

Other

Re-posted 3 days ago

Job description

Supporting The Orthopedic Call Center

Supporting the Orthopedic Call Center during the transition to the new Contact Center. Schedule & Location: 100% onsite at Mission Bay. Full-time, 40 hours/week. Typical schedules: 8:00 AM–4:30 PM or 8:30 AM–5:00 PM.

Role Responsibilities:

  • Support a high-volume orthopedic call center receiving approximately 400–600 calls per day.
  • Schedule and register patients.
  • Handle inbound and outbound calls.
  • Complete administrative tasks, including referral coordination and related support.

Ideal Candidate Profile:

  • APeX/Epic experience strongly preferred.
  • Strong customer service skills.
  • Clear communicator and active listener.
  • Comfortable working in a fast-paced, high-volume environment.
Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

Social media

FacebookTwitter

View All Axelon Jobs

Apply