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Call Center Support Jobs in Florida (NOW HIRING)

SNI USA Inc

Call Center

Saint Petersburg, FL · On-site

$19/hr

You will be working in a professional, team-oriented call center environment supporting government municipality inquiries. Must have prior call center experience with good computer and customer ...

TecTammina

Call Center Manager

Tampa, FL

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...

W3Global Inc.

Call Center Manager

Hialeah, FL

$85K - $100K/yr

The Call Center Manager also contributes to setting sales goals, maintaining call scripts and procedures, and supporting a positive, collaborative work environment. Qualifications * Strong contact ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Ultimately, your efforts will help facilitate effective communication and support the delivery of ...

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Ultimately, the Call Center Agent's efforts will help facilitate effective communication and support the delivery of quality health and social care to vulnerable populations. Minimum Qualifications:

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Ultimately, the Call Center Agent's efforts will help facilitate effective communication and support the delivery of quality health and social care to vulnerable populations. Minimum Qualifications:

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Ultimately, the Call Center Agent's efforts will help facilitate effective communication and support the delivery of quality health and social care to vulnerable populations. Minimum Qualifications:

OX Floors

Call Center Agent

Stuart, FL · On-site

$12.75 - $16.75/hr

Call Center Agent/Manager ** Location: ** Stuart, FL (in-office) ** Company: ** OX Floors ** About Us ** OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company ...

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Call Center Support information

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$9

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$32

How much do call center support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for call center support in Florida is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.

What are the key skills and qualifications needed to thrive as a call center support professional?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What is a call center support?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.
What cities in Florida are hiring for Call Center Support jobs? Cities in Florida with the most Call Center Support job openings:
Call Center Support jobs near you
Infographic showing various Call Center Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,991 per year, or $16.3 per hour.

Recruiter for High-Volume Call Center (Seasonal)

KG Call Center

Tampa, FL • On-site

$50K - $55K/yr

Temporary

Re-posted 15 days ago

Job description

Temporary Recruiter for High-Volume Call Center
Are you looking for a recruiting position? Do you have experience with high-volume hiring? Do you want to help people find a customer service role they love? If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter for our Tampa Call Center!
Company Overview
At KGCCO, our team assists thousands of Americans in navigating complex healthcare insurance plans offered through the Federal Marketplace and Medicare. KGCCO is a division of a government contracting company based in the Washington, D.C. area, with employees located across the U.S. In addition to our contact center in Tampa, we provide services including information technology and program management to federal customers like the Departments of Defense and Homeland Security, the U.S. Army, the U.S. Coast Guard, and Defense Logistics Agency.
Position Description
KGCCO is seeking a motivated and enthusiastic temporary recruiter to assist in staffing a call center supporting a federal agency contract. This position, located in Tampa, FL (near the Hard Rock Casino), is an excellent opportunity for an individual looking to gain recruiting experience in a high-volume setting. The right candidate will have a strong sense of responsibility and the ability to see the bigger picture while proving their ability to work independently. This candidate will also be able to adapt quickly and effectively to changing workload requirements.
Position Responsibilities
  • Assist in hiring 800+ customer service representatives for a high-volume call center.
  • Take ownership of the candidate experience including assessing candidates' skills compared to the job requirement, scheduling and conducting interviews, reviewing assessment results, making hiring recommendations for candidates, sending electronic offer letters, initiating background checks, and responding to candidate emails/calls.
  • Work closely with recruiting team to develop a robust candidate pipeline from a variety of sourcing methods.
  • Assist with job fairs, meet and greet events, hiring events, and onboarding days in Tampa, FL.
  • Gain comprehensive knowledge of the call center operations to better inform candidates about job opportunities.
  • Provide feedback to recruiting, HR, operations, and management teams regarding recruiting progress.

Position Requirements
  • Results-oriented and customer-service focused candidate with strong organizational and communication skills.
  • Comfortable working in a fast-paced and deadline-driven environment.
  • Experienced in building networks to find qualified active/passive candidates.
  • Strong knowledge of MS Office, including Word, Excel, SharePoint, and Outlook.
  • Excellent oral and written communication skills.
  • Bilingual (Spanish) skills are a plus but not required.
  • Strong attention to detail and accuracy, with the ability to handle multiple tasks efficiently and effectively.
  • Previous call center recruiting experience preferred.
  • College degree is a plus but not required.
  • Previous experience utilizing an applicant tracking system (ATS), such as iSolved iHire, experience is a plus but not required.

Location
Hybrid position based in Tampa, FL. Call center address is 5701 E. Hillsborough Avenue, Suite 1300, Tampa, FL 33610. Time will be split between remote work and in-person attendance at recruiting events. Recruiting events include job fairs, meet and greet events, hiring events, and onboarding days.
Pay
  • This is a temporary salaried position and benefits are included.
  • The salary range for this position is $50,000 - $55,000. This is not a guarantee of compensation or salary. Salary will be set based on experience, geographic location and contractual requirements and could fall outside of this range.

Length of Assignment
This position has a targeted start date of June 22, 2026, and is expected to continue through December 11, 2026. The end date may change, depending on project requirements and staffing numbers.
Work Schedule
The candidate must be flexible with schedule availability, especially during prime-time recruiting hours, which may include weekends. The targeted work schedule will be between the hours of 8:30am - 5:00pm Monday through Friday.
Training at the start of the contract position will be scheduled for 8:30am - 5:00pm Monday through Friday with the first few days onsite in Tampa and the remaining training conducted mostly virtually. The targeted schedule above will begin upon completion of training.
Background
Candidates must be able to pass a standard background check, including criminal and credit checks.
Kenific Group Important Information
All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (863) 315-5039.
This company uses E-Verify to confirm each employee's work authorization. For more information, .

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