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Call Center Support Jobs in Florida (NOW HIRING)

TecTammina

Call Center Manager

Tampa, FL

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...

SNI USA Inc

Call Center

Saint Petersburg, FL

$19/hr

You will be working in a professional, team-oriented call center environment supporting government municipality inquiries. Must have prior call center experience with good computer and customer ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Ultimately, your efforts will help facilitate effective communication and support the delivery of ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Ultimately, your efforts will help facilitate effective communication and support the delivery of ...

Independent Living Systems LLC

Call Center Agent

Miami, FL

$14.25 - $19/hr

Ultimately, the Call Center Agent's efforts will help facilitate effective communication and support the delivery of quality health and social care to vulnerable populations. Minimum Qualifications:

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Ultimately, the Call Center Agent's efforts will help facilitate effective communication and support the delivery of quality health and social care to vulnerable populations. Minimum Qualifications:

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Call Center Support information

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$9

$16

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How much do call center support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for call center support in Florida is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.

What are the key skills and qualifications needed to thrive as a Call Center Support professional, and why are they important?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What is a Call Center Support role?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.
What cities in Florida are hiring for Call Center Support jobs? Cities in Florida with the most Call Center Support job openings:
Call Center Support jobs near you
Infographic showing various Call Center Support job openings in Florida as of June 2026, with employment types broken down into 2% As Needed, 58% Full Time, 23% Part Time, and 17% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,991 per year, or $16.3 per hour.

Clinical Liaison Call Center Support

Aston Health

Sarasota, FL

$63K - $84K/yr

Full-time

Posted 28 days ago

Job description

Clinical Liaison – Skilled Nursing / Call Center Support

Aston Health is seeking a Clinical Liaison to join our team in a fast paced, high volume support role focused on hospital referrals, admissions coordination, and census development for our skilled nursing facilities.

This position works closely with hospitals, case managers, facility leadership, and internal teams to help coordinate admissions, review referrals, and support census growth across multiple locations. The ideal candidate is organized, responsive, clinically knowledgeable, and comfortable working in a call center style environment with frequent communication and multitasking.

Responsibilities

• Review and coordinate incoming referrals for skilled nursing facilities
• Communicate with hospitals, discharge planners, case managers, and facility teams regarding admissions status
• Verify clinical appropriateness and gather supporting documentation as needed
• Track referral activity, admissions, denials, and follow up items in real time
• Maintain strong communication with Admissions, Nursing, and Operations teams
• Support census development initiatives and assist with referral management processes
• Escalate barriers or concerns that may impact admissions or transitions of care
• Maintain accurate documentation and timely updates within internal systems
• Assist with insurance verification and authorization follow up when applicable

Qualifications

• Clinical background preferred, including LPN, RN, CMA, or healthcare admissions experience
• Previous skilled nursing, hospital, rehab, or post acute experience strongly preferred
• Prior call center, admissions, intake, or referral coordination experience preferred
• Strong communication and customer service skills
• Ability to multitask and work efficiently in a high volume environment
• Comfortable working with multiple systems, spreadsheets, and electronic documentation
• Strong organizational skills and attention to detail

Why Join Aston Health?

• Supportive and collaborative team environment
• Opportunity for growth within a rapidly expanding healthcare organization
• Competitive pay
• Full benefits package available
• Meaningful work supporting patient transitions and facility success

Apply today to join a team focused on delivering strong clinical coordination and exceptional service across our skilled nursing network.


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