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Call Center Support Jobs in Florida (NOW HIRING)

OX Floors

Call Center Agent

Deerfield Beach, FL · On-site

$14.50 - $19/hr

Call Center Agent/Manager ** Location: ** Stuart, FL (in-office) ** Company: ** OX Floors ** About Us ** OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company ...

OX Floors

Be Seen First

Call Center Agent

Stuart, FL · On-site

$18 - $20/hr

Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners ...

OX Floors

Be Seen First

Call Center Agent

Deerfield Beach, FL · On-site

$18 - $20/hr

Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners ...

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Call Center Specialist Division/Department: Clinic Operations Reports to: Call Center Manager Job ... This role supports appointment scheduling, patient inquiries, care coordination, and administrative ...

SFP Health Group

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Call Center Specialist Division/Department: Clinic Operations Reports to: Call Center Manager Job ... This role supports appointment scheduling, patient inquiries, care coordination, and administrative ...

Elevare Branding

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Call Center Representative Responsibilities Include: * Managing large amounts of inbound and ... Previous experience in a customer support role * Track record of over-achieving quota * Strong ...

Biz Voice Boost

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

RejuvenX

Call Center Representative

Port Charlotte, FL

$14.50 - $18/hr

Call Center Representative Responsibilities Include: * Managing large amounts of inbound and ... Previous experience in a customer support role * Track record of over-achieving quota * Strong ...

Biz Voice Boost

Call Center Representative

Hollywood, FL · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Alphabe Insight

Call Center Agent

Orlando, FL · On-site

$50K - $55K/yr

We are seeking a motivated Call Center Agent to provide exceptional customer service and support positive customer experiences. This role is ideal for individuals who enjoy communicating with ...

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All JobsCall Center Support JobsCall Center Support Jobs in Florida

Call Center Support information

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$32

How much do call center support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for call center support in Florida is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.

What are the key skills and qualifications needed to thrive as a call center support professional?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What is a call center support?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.
What cities in Florida are hiring for Call Center Support jobs? Cities in Florida with the most Call Center Support job openings:
Call Center Support jobs near you
Infographic showing various Call Center Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,991 per year, or $16.3 per hour.

Call Center Agent

OX Floors

Deerfield Beach, FL • On-site

$14.50 - $19/hr

Other

Posted 12 days ago

Job description

Job Description

Job Description

** Job Title:** Call Center Agent/Manager

** Location:** Stuart, FL (in-office)

** Company:** OX Floors

** About Us**
OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners across Florida and Texas. We're expanding rapidly and looking for motivated Call Center Agents to join our Stuart, FL team.

** Position Summary**
The Call Center Agent is responsible for calling warm, pre-generated customer leads — no cold calling — to confirm interest and schedule in-home consultations for our outside sales team. This is a high-volume, appointment-setting role ideal for someone who is personable, coachable, and comfortable on the phone.

** Key Responsibilities**

  • Call warm inbound/pre-generated leads to confirm interest in a free consultation
  • Follow call scripts and best practices to qualify and convert leads into scheduled appointments
  • Schedule qualified appointments for outside sales representatives
  • Accurately log call outcomes and appointment details in the CRM
  • Meet or exceed daily and weekly dial and appointment-setting targets
  • Maintain a professional, friendly, and consistent phone presence
  • Participate in ongoing coaching and training to improve conversion rates

** Qualifications**

  • Prior call center, appointment-setting, or customer service experience preferred but not required
  • Strong verbal communication skills and a clear, friendly phone voice
  • Comfortable with a high volume of outbound calls to warm leads
  • Basic computer skills; ability to learn CRM/dialer software
  • Reliable, coachable, and goal-oriented
  • High school diploma or equivalent

** Schedule**

  • Full-time and part-time shifts available
  • Call center operates Monday through Sunday — flexible scheduling, including weekend availability
  • In-office position at our Stuart, FL call center

** Compensation**

  • Base hourly rate plus performance-based bonuses for scheduled/issued appointments

** What We Offer**

  • Paid training
  • Clear path for growth into other roles
  • Fast-paced, high-energy team environment

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