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Call Center Support Jobs in Indiana (NOW HIRING)

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

POSITION PURPOSE Call Center Agents (Lead Generators) support our Outside/Inside Sales staff.Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses who have ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

POSITION PURPOSE Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses who ...

ACR1.COM Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

POSITION PURPOSE Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses who ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

Job Summary Our Call Center Representative is a customer service and inbound sales focused role. The Call Center Representative is responsible for answering inbound sales calls in a friendly and ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Whether you're supporting patients, working with teammates, or building your career, every day ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

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All JobsCall Center Support JobsCall Center Support Jobs in Indiana

Call Center Support information

See Indiana salary details

$11

$20

$40

How much do call center support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center support in Indiana is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.21 per hour, depending on experience, location, and employer.

What is a call center support?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.

What are the key skills and qualifications needed to thrive as a call center support professional?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.
Call Center Support jobs near you
Infographic showing various Call Center Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,282 per year, or $20.8 per hour.

Call Center- Support Services Coordinator

Cardinal Services, Inc.

Warsaw, IN • On-site

$16.96/hr

Other

Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

On-Site Call Center Coordinator

Location: Warsaw, IN, USA Hourly Rate: Starting at $16.96 (based on experience) Job Type: Part-Time 20 hours a week. Every Friday and Saturday 10 pm-8 am

Position Overview: We are seeking a dedicated and proactive On-Site Call Center Coordinator to serve as a key liaison between clients, staff, families, and community members. This role will act as the primary point of contact for all questions related to medical risk plans, behavior support plans, crisis intervention, and staffing and scheduling needs. The ideal candidate will work on-site and be responsible for reviewing and scanning client records to ensure accuracy and continuity of care.

Key Responsibilities:

  • Serve as the main point of contact for clients, staff, families, and community members for all inquiries.
  • Partner with staff and clients to implement medical risk and behavior support plans.
  • Provide proactive crisis intervention when needed.
  • Manage staffing and scheduling changes effectively.
  • Review, scan, and maintain client records for accuracy and compliance.

Requirements:

  • Must be at least 18 years old.
  • High school diploma or equivalent preferred.
  • Previous experience in a Call Center or as a Direct Support Professional is a plus.
  • Strong communication skills and the ability to manage multiple tasks simultaneously.
  • Ability to handle sensitive situations with professionalism and discretion.

Shift Hours:

  • Friday 10 pm to Saturday 8 am, Saturday 10 pm- Sunday 8 am.

Schedule & Benefits:

  • Benefits package for Part-time employees, include:
    • Employee Assistance Program (EAP)
    • Retirement Plan
    • Employee Referral Bonus
    • Flexible Scheduling
    • Paid Training and Continued Education Opportunities
    • Advancement Opportunities

EEO/ADA Compliant

Join us in making a meaningful impact! Apply today.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Cardinal Staffing Services logo

About Cardinal Staffing Services

Sourced by ZipRecruiter

Cardinal Services, Inc. was founded in Port Clinton, Ohio in 1994. Since that time, we have grown and expanded into 5 states with 11 offices, delivering custom staffing and recruiting solutions to diverse markets. With over 25 years in the industry, Cardinal Staffing Services is recognized as a leader in the staffing and temp agency business. Clients come back to us again and again because we deliver high-quality people every time. Our commitment to making exceptional matches has helped our clients expand their businesses, helped our candidates build meaningful careers, and has made our communities stronger. Our team leverages technology, advanced recruiting tools and good, old-fashioned recruiting tactics to connect people and businesses. As the link between employer and employee, it is our mission to provide the best environment for making these connections.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Maumee, OH, US

Year founded

1994

Social media

Facebook

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