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Call Center Supervisor Jobs in Alaska (NOW HIRING)

The Alaska Club

Call Center Specialist

Anchorage, AK · On-site

$15/hr

... or supervisor for resolution Required Skills and Experience:Strong computer and typing skills1-3 ... call center experienceAdvanced experience in Microsoft Outlook, Word, Excel Job Posted by ...

The Alaska Club

Call Center Specialist

Anchorage, AK · On-site

$17 - $21.50/hr

... supervisor for resolution Required Skills and Experience: Strong computer and typing skills 1-3 ... call center experience Advanced experience in Microsoft Outlook, Word, Excel

CVS Health

Sales Call Center Representative

Homer, AK · Remote

$15 - $32.31/hr

Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who ...

City of Fairbanks

FECC Full-time Call Taker

Fairbanks, AK · On-site

$28 - $44.54/hr

This position works as part of the Fairbanks Emergency Communications Center at the front desk of ... Ability to establish and maintain effective working relations with supervisors, co-workers, and the ...

City of Wasilla, AK

Call Taker

Wasilla, AK · On-site

$29.41 - $40.77/hr

MATCOM Dispatch Center Opening Date: 08/03/2026 Closing Date: 8/16/2026 5:00 PM Alaska FLSA: Non ... Establish and maintain effective working relations with supervisors, co-workers, public and private ...

AIS, Inc.

Weekend Field Coordinator

Anchorage, AK · On-site

The Weekend FC works in-office Friday through Monday (0800-1800) and manages ODDS call center ... Cover letter detailing supervisory and observer experience. * 3 professional references (name ...

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Call Center Supervisor information

See Alaska salary details

$31.8K

$68.7K

$117.9K

How much do call center supervisor jobs pay per year?

As of Aug 10, 2026, the average yearly pay for call center supervisor in Alaska is $68,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $80,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

In the US, call center supervisors typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves team management or specialized skills.

How much does a call center supervisor make?

The average salary for a call center supervisor in Florida is approximately $45,000 to $60,000 per year, depending on experience, company size, and location. Supervisors often oversee teams, handle customer service issues, and may require leadership skills and familiarity with call center software.
What are the most commonly searched types of Call Center Supervisor jobs in Alaska? The most popular types of Call Center Supervisor jobs in Alaska are:
What are popular job titles related to Call Center Supervisor jobs in Alaska? For Call Center Supervisor jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Call Center Supervisor jobs in Alaska look for? The top searched job categories for Call Center Supervisor jobs in Alaska are:
What are popular job titles related to Call Center Supervisor jobs in AK? For Call Center Supervisor jobs in AK, the most frequently searched job titles are:
Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Alaska as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,745 per year, or $33.1 per hour.

Call Center Specialist

The Alaska Club

Anchorage, AK • On-site

$15/hr

Full-time

Re-posted 23 days ago

The Alaska Club rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

26th of 63 rated gym and leisure clubs

Job description

Are you a people-person who enjoys helping others? Are you looking for a way to expand your previous experience in customer service? The Alaska Club, a network of 14 premier health and fitness clubs, is seeking a Call Center Specialist. Our Call Center is the hub of communication at our club. The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of Customer Service experience.Call center associate duties may include:Interact with customers to provide information for entire shiftMaintain productivity standardsHigh level of professional customer serviceAccurately process transactions regarding products and servicesAccurately record all customer contactsMove fluently through computer system to track, gather information, and/or troubleshoot customer issuesRefer unresolved customer issues to designated department or supervisor for resolution Required Skills and Experience:Strong computer and typing skills1-3 years of customer service experienceExperience working with Microsoft OfficeCompletion of High School Diploma or equivalentAbility to handle heavy inbound callsStrong organizational skillsAbility to work independentlyProven ability to meet/exceed performance standardsExcellent typing and data entry skillsNavigating through multiple databases and using duel computer screensProviding excellent customer service to a large member baseAnswering a wide variety of member and nonmember questions and finding solutions to problemsProfessional verbal and written communication skills Preferred Experience:1-3 years of call center experienceAdvanced experience in Microsoft Outlook, Word, Excel
Job Posted by ApplicantPro

What The Alaska Club employees say

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About Alaska Club

Sourced by ZipRecruiter

We are here to help you make a plan and reach your fitness goals. The best way for you to succeed is to meet with one of our experienced fitness managers to assess your health baseline and help you structure a program. Benefit from instruction on proper exercise selection and technique by working with one of our personal trainers who can develop the right program for you. Our trainers are classified into three experience levels- Advanced, Expert or Master. By working with a trainer, you give yourself a greater chance of success in your quest for fat loss, muscle gain and overall health improvement.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Anchorage, AK, US

Year founded

1986

Social media

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