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Call Center Jobs in Alaska (NOW HIRING)

CVS Health

Sales Call Center Representative

Homer, AK · Remote

$15 - $32.31/hr

Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who ...

SKAGIT RADIOLOGY LLC

Radiologist Partner

Fairbanks, AK · On-site

$550K - $1M/yr

Advanced support: 24/7 IT assistance and a dedicated call center to connect with providers. * Modern workflow: fully staffed professional credentialing team ensures a smooth onboarding process.

University of Alaska

IT Student Assistant

Anchorage, AK · On-site

$15.26/hr

This program will give students the knowledge and experience of working in an IT Call Center. Upon completion, students will be able to market themselves in this IT area, as they will learn both ...

Skagit Radiology

Radiologist Partner

Fairbanks, AK · On-site

$659 - $891/hr

Advanced Support: 24/7 IT assistance and a dedicated call center to connect with providers * Modern Workflow: Fully staffed professional credentialing team ensures a smooth onboarding process

SKAGIT RADIOLOGY LLC

Radiologist Partner

Fairbanks, AK · Remote

$331K - $414K/yr

Advanced Support: 24/7 IT assistance and a dedicated call center to connect with providers * Modern Workflow: Fully staffed professional credentialing team ensures a smooth onboarding process

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Call Center information

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How much do call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center in Alaska is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.72 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Alaska?

The most popular types of Call Center jobs in Alaska are:

What are popular job titles related to Call Center jobs in Alaska?

For Call Center jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Alaska look for?

The top searched job categories for Call Center jobs in Alaska are:

What cities in Alaska are hiring for Call Center jobs?

Cities in Alaska with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Alaska as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,124 per year, or $19.3 per hour.

Call Center Specialist

Alaska Heart Institute, LLC

Anchorage, AK • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

JOB TITLE: Call Center Specialist
DEPARTMENT: Clinic Support Services
SUMMARY OF DUTIES:
A nonexempt position responsible for answering all incoming calls and direct calls to the proper department or personnel.
ESSENTIAL FUNCTIONS:
  1. Answer all calls in a friendly professional manner.
  2. Determine the need of the caller and connect call to the correct person or extension.
  3. Respond to emergency calls from doctors, hospitals and patients in accordance with established procedures/protocols.
  4. Retrieve and deliver messages received by our afterhours voice mail system.

PAY RANGE: $20-25/hr to start (dependent upon experience)
EMPLOYEE BENEFITS:
  • Medical
  • Dental
  • Vision
  • Colonial Life Elective Benefits
  • Life Insurance
  • Profit Sharing 401K
  • HSA
  • FSA
  • Employee Assistance Program
  • Wellness Program
  • PTO- starting at up to 5.84 hours per pay period (increases with years of service)
  • 8 paid holidays per year
  • FMLA

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
EDUCATION: High School Diploma or equivalent. Knowledge of medical terminology.
EXPERIENCE: Preferred: One-year experience on a switchboard preferred in a health care setting. Minimum: Customer service experience and knowledge of proper telephone etiquette.

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