ZipRecruiter

Log In

1

Call Center Representative Jobs in Ontario (NOW HIRING)

CR&R Incorporated

CA$21/hr

Customer Service Representative - Call Center Operations Hourly Rate: $21 per hour This role supports customers through timely, accurate, and professional service in a fast-paced call center ...

DBNC Group

Call Centre Representative

Toronto, ON · On-site

CA$20/hr

Spot ways to improve processes and customer experience What We're Looking For * 3+ years in call centre customer service role(s) * Strong communication skills (clear, professional, friendly)

DBNC Group

Call Centre Representative

Toronto, ON · On-site

CA$20/hr

Spot ways to improve processes and customer experience What We're Looking For * 3+ years in call centre customer service role(s) * Strong communication skills (clear, professional, friendly)

next page

Showing results 1-20

All JobsCall Center Representative JobsCall Center Representative Jobs in Ontario

Call Center Representative information

See Ontario salary details

$9

$16

$27

How much do call center representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for call center representative in Ontario is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.27 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Ontario?

The most popular types of Call Center Representative jobs in Ontario are:

What are popular job titles related to Call Center Representative jobs in Ontario?

For Call Center Representative jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Ontario look for?

The top searched job categories for Call Center Representative jobs in Ontario are:

What cities in Ontario are hiring for Call Center Representative jobs?

Cities in Ontario with the most Call Center Representative job openings:

What are popular job titles related to Call Center Representative jobs in ON?

For Call Center Representative jobs in ON, the most frequently searched job titles are:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Ontario as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,920 per year, or $16.8 per hour.

Call Center Representative

On-site

CR&R Incorporated
See more jobs at CR&R Incorporatedexternal

CA$21/hr

Full-time

Re-posted 24 days ago

Job description

Be the calm in someone’s day.  High-Volume Work.  Multi-tasking.  A Critical Support Role.

Customer Service Representative – Call Center Operations

Hourly Rate: $21 per hour

This role supports customers through timely, accurate, and professional service in a fast-paced call center environment. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.

Why This Role Matters

Customer Service Representatives are the front line of our organization. Your ability to provide accurate information and resolve customer concerns helps keep operations running smoothly and customers supported.

What You’ll Do

• Handle a high volume of inbound customer calls
• Answer questions related to service, billing, and scheduling
• Process payments, service changes, and work orders
• Document customer interactions accurately
• Work within established quality and productivity standards

What We’re Looking For

• Customer service or call center experience
• Strong communication and problem-solving skills
• Ability to work in a structured, metric-driven environment
• Reliable attendance and schedule adherence
• Bilingual English / Spanish preferred

Pay & Schedule

• Hourly pay
• Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Overtime may be required based on business needs

About Us

CR&R Incorporated is one of Southern California’s leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability.

Equal Employment Opportunity Statement

CR&R Incorporated is an equal opportunity employer and is committed to providing a workplace free of discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

#CRRMP

Apply