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Call Center Representative Jobs in Kansas (NOW HIRING)

AppleOne

Call Center Representative

Overland Park, KS

$18/hr

Job Summary We are seeking a Call Center Representatives with a strong work history for a temp-to-hire opportunity in Overland Park, KS. This role is ideal for a customer-focused professional who ...

MCI Careers

Call Center Representative

Wichita, KS

$7.25 - $14/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$12 - $15/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...

MCI Careers

Call Center Representative

Wichita, KS

$11 - $14/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$11 - $14/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

MCI Careers

Call Center Representative

Wichita, KS

$12 - $15/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

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How much do call center representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for call center representative in Kansas is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using multiple platforms, and working for companies that offer performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Call Center Representative typically does not earn $4,000 a week without additional experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve specialized skills, sales commissions, or management positions in fields like sales, real estate, or certain trades. Most jobs offering such high weekly pay require significant experience, certifications, or entrepreneurial effort.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What do call center representatives do?

Call center representatives handle customer inquiries, provide information about products or services, and resolve issues over phone, email, or chat. They use communication skills and often work with customer management software to document interactions and ensure customer satisfaction.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Kansas? The most popular types of Call Center Representative jobs in Kansas are:
What are popular job titles related to Call Center Representative jobs in Kansas? For Call Center Representative jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Kansas look for? The top searched job categories for Call Center Representative jobs in Kansas are:
What cities in Kansas are hiring for Call Center Representative jobs? Cities in Kansas with the most Call Center Representative job openings:
What are popular job titles related to Call Center Representative jobs in KS? For Call Center Representative jobs in KS, the most frequently searched job titles are:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Kansas as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,227 per year, or $16 per hour.

Call Center Representative

Parmele Disability Advocates

Wichita, KS • On-site

$14.25 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Dental insurance

Location: Wichita, KS (Hybrid/Remote)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time
The Hearing Operations Call Center Representative at Parmele Disability Advocates supports clients who are awaiting scheduling of their disability hearing with the Social Security Administration. This position reports directly to a designated Team Lead and the Legal Assistant Manager.
The Call Center Representative Position Responsibilities Include:

  • Answering inbound calls from clients and making outbound calls to clients,
  • Greeting and assisting clients and prospective clients who visit their local office,
  • Interacting with other staff members, clients, the Social Security Administration, and third parties,
  • Accurately documenting interactions with clients, the Social Security Administration, and third parties in Parmele’s case management software,
  • Using Parmele’s case management software to generate pre-created documents for submission to the Social Security Administration, and 
  • Performing various other duties to meet the needs of our clients and the company.
 
Why Should you Work at Parmele Disability Advocates?
Have you ever wanted to work somewhere you could make a difference? Where you’re a part of a larger team working toward great, common goals? Where your past experiences are welcomed and appreciated? Where you could learn new skills and face new challenges advocating for those who can’t advocate for themselves?
If you answered “yes” to these questions, then you might be a great fit at Parmele Disability Advocates! 
We offer competitive pay, a consistent 8am-5pm, Monday through Friday schedule with some flexible options, health insurance, 401(k) with matching contributions, and opportunities for growth in a fun and energetic work environment. At Parmele Disability Advocates, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients as they pursue disability benefits, and to inspire hope in our communities.
Experience
Experience in the legal field and knowledge of the Social Security Disability process are not required for a candidate entering the Call Center Representative role at Parmele Disability Advocates. We can and will teach you what you need to know to help us represent our clients well. Most of our staff started at Parmele with no prior experience in the legal field, and 99% of our staff were completely new to the world of disability when they started.
The key factors that we look for in Call Center Representatives are the Core Competencies and Skills that will lead them to grow into the role.
Competencies and Skills

A candidate for the Call Center Representative job role should possess the following qualities:

  • Attentiveness: Call Center Representatives at Parmele Disability Advocates possess a high level of attention to detail, the ability to spot errors, and are highly attentive to the needs of our clients.
  • Efficiency: Call Center Representatives at Parmele Disability Advocates complete tasks efficiently while also comprehending the purpose and importance of each task.
  • Customer Service: Call Center Representatives at Parmele Disability Advocates perform their work with a continuous focus on the client, whether they are actively engaging with the client or performing work on the client’s behalf.
  • Coachability: Call Center Representatives at Parmele Disability Advocates are eager to learn and appreciate constructive feedback and coaching that is given positively.
  • Technical Proficiency: Call Center Representatives at Parmele Disability Advocates are comfortable engaging with various software platforms to perform their duties including Microsoft Word and Microsoft Outlook; they are comfortable learning new technology platforms and catch on quickly.
  • Relational: Call Center Representatives at Parmele Disability Advocates perform their work while also realizing that they are part of a much larger group of people working toward the common goal of winning disability benefits for our clients.
  • Change Management: Call Center Representatives at Parmele Disability Advocates are flexible and can quickly change course when it is necessary to meet the needs of our clients or to comply with the evolving regulations of the Social Security Administration; they are able to cross-train in multiple areas to provide the best assistance to our clients.
  • Problem Solver: Call Center Representatives at Parmele Disability Advocates work under a Team Lead and a Manager, but they are also able to make independent decisions, calculate risks, and act within the guidelines of Parmele’s policies and operating procedures to solve problems.
 
Job Duties
Call Center Representatives will work on an inbound and outbound call center / case management team. They interact daily with clients who are waiting for their hearing to be scheduled. Their job duties include:

  • Answering inbound calls from clients and placing outbound calls
  • Researching the status of clients’ claims and providing them with status updates.
  • Documenting every client interaction through Parmele’s case management software.
  • Using pre-created documents in Parmele’s case management software to send documents to the client and/or the Social Security Administration.
  • Mailing, faxing, and/or emailing documents and information to clients, the Social Security Administration, and third parties.
  • Receiving, reviewing, and processing inbound mail for their assigned office, as required.

Apply Today!
If you're looking for a stable, full-time career where your work has a direct impact on people's lives, we'd love to hear from you. Apply today and take the first step toward a rewarding career with Parmele Disability Advocates.
Flexible work-from-home options available after successful completion of training.

Flexible work from home options available.