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Call Center Jobs in Kansas (NOW HIRING)

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

Minimum of 3-years of total call center experience or 1-year of call center management experience * Associate's degree or equivalent combination of education and relevant work experience

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Minimum of 3-years of total call center experience or 1-year of call center management experience * Associate's degree or equivalent combination of education and relevant work experience

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$12 - $15/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...

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Call Center information

See Kansas salary details

$9

$15

$22

How much do call center jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for call center in Kansas is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound customer calls to provide support, answer questions, or sell products and services. Employees typically use phone systems and customer management software, and strong communication skills are essential. The role may require working in shifts and following company protocols.

How can I make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes sales or technical knowledge. Achieving this income may involve handling high call volumes, working flexible hours, or earning commissions and bonuses. Building skills in customer service, sales, or technical support can help increase earning potential in a remote call center role.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations managers, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Kansas? The most popular types of Call Center jobs in Kansas are:
What are popular job titles related to Call Center jobs in Kansas? For Call Center jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Kansas look for? The top searched job categories for Call Center jobs in Kansas are:
What cities in Kansas are hiring for Call Center jobs? Cities in Kansas with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Kansas as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 79% Full Time, 11% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,227 per year, or $16 per hour.
CALL CENTER ASSOCIATE

CALL CENTER ASSOCIATE

Salina Regional Health Center

Salina, KS • On-site

Other

Posted 19 days ago

Salina Regional Health Center rating

6.9

Company rating: 6.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

523rd of 1,004 rated hospitals

Job description

  • POSITION SUMMARY
    • Position Summary:
      • Operates SRHC customer call center for the health center as a single access contact to the public, patient, physician and internally in a busy consolidated call center environment. Provides routine information, on-call schedule information, monitors alarms, pages codes and directs calls to appropriate areas for all campuses. Responsible for answering calls to the main number at SRHC as well as the SRHC Physician Exchange. Also responsible for proper administration of radio paging and alarm notification for multiple campuses.
  • POSITION QUALIFICATIONS
    • Minimum Education
      • High School or equivalent; Must be 18 years old
    • Minimum Experience
      • Must pass typing test at 35 wpm or more
    • Required Registration/License/Certification
      • None

What Salina Regional Health Center employees say

Pay

Benefits

Hours and flexibility

Workplace

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