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Inbound Call Center Jobs in Kansas (NOW HIRING)

Butler and Associates

Call Center (Inbound Only)

Topeka, KS · On-site

$15 - $18/hr

Answer inbound calls and assist individuals with questions * Route calls to appropriate staff as ... If you have trouble with your application or need reasonable accommodations, please call (785) 267 ...

MCI

Call Center Representative

Wichita, KS · On-site

$15.75 - $19.75/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the first call through effective problem-solving. * Research and retrieve information across systems to ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$11 - $14/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$11 - $14/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ...

MCI Careers

Call Center Representative

Wichita, KS

$12 - $15/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$15.75 - $19.75/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ...

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...

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Inbound Call Center information

See Kansas salary details

$11

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How much do inbound call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for inbound call center in Kansas is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.30 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

How can I make $2000 a week working from home?

In an inbound call center role, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and may involve commission or performance bonuses. Developing strong communication skills, familiarity with customer service tools, and consistent productivity can help increase earnings, but high weekly income depends on the company's pay structure and your experience level.

What jobs pay 4000 a week without a degree?

In an inbound call center role, earning $4,000 a week typically requires advanced experience, high sales performance, or supervisory responsibilities, as standard pay rates are usually lower. High earnings may be achieved through commission-based incentives, especially in sales-focused positions, but such income levels are uncommon without specialized skills or management roles.

What is an inbound call center role?

An inbound call center role involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. Employees in this role need good communication skills, patience, and familiarity with call center software or customer service protocols.

What are some common challenges faced by inbound call center agents, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is the highest paying call center job?

In inbound call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee team performance and operations. Compensation varies by company and location but generally includes higher salaries and additional benefits.

What are inbound call center jobs?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are the most commonly searched types of Inbound Call Center jobs in Kansas? The most popular types of Inbound Call Center jobs in Kansas are:
What are popular job titles related to Inbound Call Center jobs in Kansas? For Inbound Call Center jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Inbound Call Center jobs in Kansas look for? The top searched job categories for Inbound Call Center jobs in Kansas are:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Kansas as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,152 per year, or $15.5 per hour.

Call Center (Inbound Only)

Butler and Associates

Topeka, KS • On-site

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Our fast-paced legal firm is looking for someone to assist with answering phones and data entry. This is in-person full-time work, Monday through Friday from 8 am to 5 pm, in an office setting. Our employees must keep everything confidential, follow all office policies and procedures, and occasionally exercise independent judgment.
Essential Functions

  • Answer inbound calls and assist individuals with questions
  • Route calls to appropriate staff as needed
  • Assist debtors in establishing payment plans
  • Process payments over the phone
  • Return calls as needed
  • Handle all matters in a professional manner
  • Provide accurate information to protect the position of our clients
  • Able to multitask entering data while talking on the phone
  • Perform other duties as assigned
Qualifications and Skills
Desirable candidates will have good computer skills, strong oral and written communication skills, and attention to detail. They will also be punctual and dependable. If the candidate is bilingual, that is a plus.
Candidates must be proficient in Microsoft Office, including Word and Excel. Candidates must be able to type at least 40 wpm. A high school diploma or the equivalent is required.
Our employees work in compliance with federal and state laws and pass a 10-panel drug test, a criminal background check, and a conflict-of-interest check.
Benefits
  • Medical, dental, and vision coverage
  • EAP (Employee Assistance Program)
  • Retirement plan with a company match
  • Life insurance
  • Paid holidays, vacation, and sick leave

Candidates selected to interview will be tested on their typing skills, data accuracy, and logical reasoning.
This is a full-time position with benefits available after an introductory period. Wages will be based upon experience and may range from $15-$18 per hour.
Butler & Associates, P.A. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.
Butler & Associates, P.A. participates in E-Verify.
If you have trouble with your application or need reasonable accommodations, please call (785) 267-6444.
All candidates will receive a response and continued communication via email. Please check your spam if you do not receive anything immediately following submission of your application.

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