The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer ...
Overnight Shift Call Center Agent (On Site)
$13.57 - $18.75/hr
We are seeking a highly motivated and skilled Call Center Rep to join our team for the overnight ... standard operating procedures Follow up customer calls where necessary Complete call logs and ...
Overnight Shift Call Center Agent (On Site)
$13.57 - $18.75/hr
We are seeking a highly motivated and skilled Call Center Rep to join our team for the overnight ... standard operating procedures Follow up customer calls where necessary Complete call logs and ...
Representative Call Center Telecom
Woodland Park, NJ · On-site
$16.25 - $20.25/hr
Responsible for operating the Call Center equipment and providing prompt and responsive communication between the Healthcare System and their customers in a professional and courteous manner. St.
Representative Call Center Telecom
Woodland Park, NJ · On-site
$16.25 - $20.25/hr
Responsible for operating the Call Center equipment and providing prompt and responsive communication between the Healthcare System and their customers in a professional and courteous manner. St.
Representative Call Center Telecom
Woodland Park, NJ · On-site
$16.25 - $20.25/hr
Responsible for operating the Call Center equipment and providing prompt and responsive communication between the Healthcare System and their customers in a professional and courteous manner.
Representative Call Center Telecom
Woodland Park, NJ · On-site
$16.25 - $20.25/hr
Responsible for operating the Call Center equipment and providing prompt and responsive communication between the Healthcare System and their customers in a professional and courteous manner.
Company Description System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base.
Company Description System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base.
... operating procedures, policy manuals, and technical documentation describing routine and non ... of call center operations, customer service standards, and performance management practices ...
... operating procedures, policy manuals, and technical documentation describing routine and non ... of call center operations, customer service standards, and performance management practices ...
... operating procedures, policy manuals, and technical documentation describing routine and non ... of call center operations, customer service standards, and performance management practices ...
... operating procedures, policy manuals, and technical documentation describing routine and non ... of call center operations, customer service standards, and performance management practices ...
Director of Call Center Operations, Bureau of Customer Support
Long Island City, NY · On-site
$100K - $125K/yr
... operating procedures, policy manuals, and technical documentation describing routine and non ... of call center operations, customer service standards, and performance management practices ...
Director of Call Center Operations, Bureau of Customer Support
Long Island City, NY · On-site
$100K - $125K/yr
... operating procedures, policy manuals, and technical documentation describing routine and non ... of call center operations, customer service standards, and performance management practices ...
Project Employee, GSOC Operator
$60K - $70K/yr
It performs as a 24x7 incident response center, helping to coordinate crisis response on behalf of NBA assets worldwide. As an operator working within the GSOC, you will monitor, evaluate and ...
Project Employee, GSOC Operator
$60K - $70K/yr
It performs as a 24x7 incident response center, helping to coordinate crisis response on behalf of NBA assets worldwide. As an operator working within the GSOC, you will monitor, evaluate and ...
Project Employee, GSOC Operator
Secaucus, NJ · On-site
$60K - $70K/yr
It performs as a 24x7 incident response center, helping to coordinate crisis response on behalf of NBA assets worldwide. As an operator working within the GSOC, you will monitor, evaluate and ...
Project Employee, GSOC Operator
Secaucus, NJ · On-site
$60K - $70K/yr
It performs as a 24x7 incident response center, helping to coordinate crisis response on behalf of NBA assets worldwide. As an operator working within the GSOC, you will monitor, evaluate and ...
Project Employee, GSOC Operator
Secaucus, NJ · On-site
$60K - $70K/yr
It performs as a 24x7 incident response center, helping to coordinate crisis response on behalf of NBA assets worldwide. As an operator working within the GSOC, you will monitor, evaluate and ...
Project Employee, GSOC Operator
Secaucus, NJ · On-site
$60K - $70K/yr
It performs as a 24x7 incident response center, helping to coordinate crisis response on behalf of NBA assets worldwide. As an operator working within the GSOC, you will monitor, evaluate and ...
Call Center Representative - VIVOHealth
New Hyde Park, NY · On-site
$17 - $21.25/hr
Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized ...
Call Center Representative - VIVOHealth
New Hyde Park, NY · On-site
$17 - $21.25/hr
Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized ...
Call Center Representative - VIVOHealth
New Hyde Park, NY · On-site
$41K - $64K/yr
Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized ...
Call Center Representative - VIVOHealth
New Hyde Park, NY · On-site
$41K - $64K/yr
Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized ...
Call Center Representative - VIVOHealth
New Hyde Park, NY · On-site
$41K - $64K/yr
Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized ...
Call Center Representative - VIVOHealth
New Hyde Park, NY · On-site
$41K - $64K/yr
Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized ...
Call Center Operator information
See New York salary details
$10.52 - $12.41
2% of jobs
$12.41 - $14.30
11% of jobs
$14.30 - $16.19
11% of jobs
$16.55 is the 25th percentile. Wages below this are outliers.
$16.19 - $18.07
9% of jobs
$18.07 - $19.96
15% of jobs
The median wage is $20.91 / hr.
$19.96 - $21.85
5% of jobs
$21.85 - $23.74
5% of jobs
$23.74 - $25.63
4% of jobs
$25.63 - $27.52
12% of jobs
$27.70 is the 75th percentile. Wages above this are outliers.
$27.52 - $29.41
14% of jobs
$29.41 - $31.30
13% of jobs
$10
$22
$31
How much do call center operator jobs pay per hour?
As of Aug 26, 2026, the average hourly pay for call center operator in New York is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.41 per hour, depending on experience, location, and employer.
What is a call center operator?
Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a call center operator?
To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.
What are some common challenges faced by call center operators, and how can they be managed effectively?
Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.
What is the difference between Call Center Operator vs Customer Service Representative?
| Aspect | Call Center Operator | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training often provided |
| Work Environment | Call centers, inbound/outbound calls | Customer service departments, various industries |
| Employer & Industry | Telecom, tech, retail, finance | Retail, banking, healthcare, tech |
| Search & Comparison Intent | Often compared for call handling roles | Broader customer interaction roles |
While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.
What are popular job titles related to Call Center Operator jobs in New York?
For Call Center Operator jobs in New York, the most frequently searched job titles are:
What job categories do people searching Call Center Operator jobs in New York look for?
The top searched job categories for Call Center Operator jobs in New York are:
What cities in New York are hiring for Call Center Operator jobs?
Cities in New York with the most Call Center Operator job openings:
What are popular job titles related to Call Center Operator jobs in NY?
For Call Center Operator jobs in NY, the most frequently searched job titles are:
Job description
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures
Duties and Responsibilities
Understanding that customer service and satisfaction are the primary goals of the organization
Actively tracking, verifying and acting upon video alert signals received from customer locations
Following the standard operating procedures
Communicating with law enforcement, customers and other emergency personnel
Manage medium to high volume of calls
About Visentry
Sourced by ZipRecruiter