Visentry

Visentry

12 jobs near Columbus, OH

Monitoring company is looking for a field service technician to perform the following tasks: - responsible for light installation, preventive maintenance and repair of video/surveillance systems ...

Do you have proven Level 2 and Level 3 IT support experience? * Do you have experience working for an MSP? * Are you a "jack of all trades" and you want to grow your skills and knowledge in IT? * Are ...

Remote Guard Center Operator

Remote Guard Center Operator

Visentry LLC

Staten Island, NY • On-site

Full-time

Posted 21 days ago


Job description

The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures

Duties and Responsibilities

Understanding that customer service and satisfaction are the primary goals of the organization

Actively tracking, verifying and acting upon video alert signals received from customer locations

Following the standard operating procedures

Communicating with law enforcement, customers and other emergency personnel

Manage medium to high volume of calls