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Call Center Operator Jobs in Arkansas (NOW HIRING)

First Security Bank

Tech Center Pro

Searcy, AR

Deposit Operations ATM/Debit Services ACH/Wire Services Item Processing Document Imaging Call ... Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or ...

First Security Bank

Tech Center Pro

Searcy, AR

Call Center * Cash Management * Internet Banking * Fraud and BSA Compliance * Bookkeeping * Help ... Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or ...

New

Ampcus Inc

Software Engineer

Little Rock, AR · On-site

... limitations, operating time, and form of desired results - Competent to work at the highest ... call center QM/Speech analytic related application suites required, including Verint (Witness ...

Bud Anderson Home Services

Dispatcher

Lowell, AR · On-site

... of experience in a call center, dispatch, or customer support role (required) * Strong ... We are a family-owned and operated company with a small business feel but large business size ...

Bud Anderson Home Services

Dispatcher

Lowell, AR · On-site

$27/hr

... of experience in a call center, dispatch, or customer support role (required) * Strong ... We are a family-owned and operated company with a small business feel but large business size ...

Bud Anderson Home Services

Dispatcher

Lowell, AR

$23 - $27/hr

... of experience in a call center, dispatch, or customer support role (required) * Strong ... We are a family-owned and operated company with a small business feel but large business size ...

Aspen Dental

Associate Dentist

Searcy, AR

$200K - $230K/yr

... HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.  **May vary by independently owned and operated Aspen Dental ...

Aspen Dental

Associate Dentist

Searcy, AR

$200K - $230K/yr

... HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.  **May vary by independently owned and operated Aspen Dental ...

Aspen Dental

Associate Dentist

Searcy, AR · On-site

$200K - $230K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Associate Dentist

Searcy, AR

$200K - $230K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

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Showing results 21-40

All JobsCall Center Operator JobsCall Center Operator Jobs in Arkansas

Call Center Operator information

See Arkansas salary details

$7

$16

$23

How much do call center operator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center operator in Arkansas is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $21.49 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

What are popular job titles related to Call Center Operator jobs in Arkansas? For Call Center Operator jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Call Center Operator jobs in Arkansas look for? The top searched job categories for Call Center Operator jobs in Arkansas are:
What are popular job titles related to Call Center Operator jobs in AR? For Call Center Operator jobs in AR, the most frequently searched job titles are:
Call Center Operator jobs near you
Infographic showing various Call Center Operator job openings in Arkansas as of July 2026, with employment types broken down into 64% Full Time, 9% Part Time, and 27% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,110 per year, or $16.9 per hour.

Logistics Claims Senior Specialist

Humetis Group

Springdale, AR • On-site

Contractor

Re-posted 10 days ago

Job description

Job Title: Logistics Claims Senior Specialist
Location: Springdale, AR 72762
Duration: 6+ Months (Potential for Extension)
Pay Rate: $18/hr

Position Summary:
We are seeking a detail-oriented Logistics Claims Senior Specialist to support high-volume logistics operations exceeding $100 million annually. In this critical role, you will manage and resolve carrier-reported claims involving overages, shortages, damages, and refusals at the point of delivery. Working in a fast-paced, call center-style environment, you will interact with drivers and internal teams to ensure timely and accurate resolution of claims, minimize accessorial charges, and maintain operational efficiency.

Key Responsibilities:

  • Manage and resolve OS&D (Overages, Shortages, Damages) claims in accordance with Standard Operating Procedures (SOPs).

  • Engage with drivers via call center systems to verify delivery issues and obtain necessary documentation.

  • Collaborate across multiple departments including Transportation Operations, FSQA, Plant Operations, Customer Service, Warehousing, and more.

  • Maintain accurate and up-to-date records in transportation and financial systems such as High Radius.

  • Collect and verify Proof of Delivery (POD) documentation.

  • Conduct daily audits of active case worklists; report accuracy metrics through Power BI dashboards.

  • Process donation receipts and route to appropriate internal teams.

  • Track and ensure timely resolution and payment of carrier accessorial charges.

  • Proactively manage weekly workload to meet established service levels and KPIs.

Required Qualifications:

Education:

  • High school diploma or equivalent required.

  • Bachelor’s degree (or in-progress) preferred.

Experience:

  • Minimum 1 year of clerical/administrative experience (3 years preferred).

  • Prior experience in logistics, especially OS&D claim management or customer service, is highly valued.

  • Background in data analysis and documentation is advantageous.

Communication Skills:

  • Excellent written and verbal communication skills.

  • Strong professional phone etiquette for engaging with both internal teams and external vendors.

  • Effective negotiation and conflict resolution skills.

  • Ability to communicate complex information clearly and professionally.

  • Skilled in accurate documentation and timely follow-ups.

Technical Skills:

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Experience with High Radius, SAP Transportation Management (SAP TM), TES, DB2, and call center platforms like Five9.

  • Strong ability to navigate and interpret Power BI reports.

Additional Competencies:

  • Self-motivated, quick learner with a proactive approach.

  • Strong organizational, multitasking, and time-management skills.

  • Comfortable making data-driven decisions and standing by them.

  • High attention to detail with strong analytical and problem-solving abilities.

  • Able to maintain confidentiality and perform well under pressure in a fast-paced environment.

  • Effective working both independently and as part of a team.