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Call Center Operator Jobs in Arizona (NOW HIRING)

Fox

Media Control Center Operator I (Bilingual)

Tempe, AZ · On-site

$28.75 - $31/hr

ABOUT THE ROLE The Media Control Center Operator (Bilingual) is responsible for supporting the daily transmission of hundreds of inbound and outbound feeds and monitoring distribution platforms. The ...

Adecco

Call Center Collections Specialist

Tempe, AZ · On-site

$22/hr

Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability Temp to perm ($22/hr upon conversion) Collect delinquent accounts in a timely ...

Staff Experts

Machine Operator

Phoenix, AZ · On-site

$16.50 - $19.75/hr

... Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Staff Experts is ... Operator/Press Operator position with our client. If you are interested, please email us your ...

Staff Experts LLC

Machine Operator

Phoenix, AZ · On-site

$19 - $20/hr

... Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Staff Experts is ... Work effectively with employees in other work areas as assigned and support the overall operating ...

Staff Experts LLC

Mobile Crane Operator

Tucson, AZ · On-site

$30 - $40/hr

... Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Staff ... Mobile Crane Operator certification or license and Completion of an Apprenticeship Program and four ...

Staff Experts LLC

Screen Print Operator

Phoenix, AZ · On-site

... Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Staff ... Operator positions. If you are interested, please email us your resume and call 602-666-6500 to ...

Staff Experts LLC

Mobile Crane Operator

Phoenix, AZ · On-site

$30 - $41/hr

... Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Staff ... Operator positions. If you are interested, please email us your resume and call 602-666-6500 to ...

Staff Experts

Mobile Crane Operator

Phoenix, AZ · On-site

... Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Staff ... Operator positions. If you are interested, please email us your resume and call 602-666-6500 to ...

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All JobsCall Center Operator JobsCall Center Operator Jobs in Arizona

Call Center Operator information

See Arizona salary details

$8

$19

$26

How much do call center operator jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for call center operator in Arizona is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $24.18 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

What are popular job titles related to Call Center Operator jobs in Arizona?

For Call Center Operator jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Call Center Operator jobs in Arizona look for?

The top searched job categories for Call Center Operator jobs in Arizona are:

What cities in Arizona are hiring for Call Center Operator jobs?

Cities in Arizona with the most Call Center Operator job openings:

What are popular job titles related to Call Center Operator jobs in AZ?

For Call Center Operator jobs in AZ, the most frequently searched job titles are:

Call Center Operator jobs near you
Infographic showing various Call Center Operator job openings in Arizona as of September 2026, with employment types broken down into 88% Full Time, 3% Part Time, 6% Contract, and 3% Nights. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $39,568 per year, or $19 per hour.

Talent Acquisition Partner (Call Center)

Arizona City, AZ • On-site

Serenity-Healthcare-1
See more jobs at Serenity-Healthcare-1external

Other

Posted 4 days ago

Job description

Talent Acquisition Partner, Contact Center Recruiting

Location: Mesa/Phoenix, AZ (Onsite)

About Serenity

Serenity Healthcare is one of the fastest-growing healthcare organizations in the country, operating more than 40 clinics across multiple states and continuing to expand rapidly. We provide life-changing treatments for individuals struggling with depression, anxiety, and other mental health conditions through innovative therapies including TMS, ketamine infusion therapy, and medication management.

The Opportunity

Serenity Healthcare is seeking a Talent Acquisition Partner to support the growth of our contact center operations in Arizona and Texas. This role will focus on high-volume recruiting for Patient Care Coordinators, Team Leads, Supervisors, and other customer-facing contact center positions.

We are looking for a recruiter who has successfully recruited high-volume call center, customer service, collections, inside sales, healthcare scheduling, or similar operational teams. This role is ideal for someone who enjoys building candidate pipelines, moving quickly, and partnering closely with leaders to fill critical positions that directly impact business growth.

What You’ll Own

  • Full-cycle recruiting for contact center and customer-facing operational roles
  • Building and maintaining talent pipelines for high-volume hiring needs
  • Sourcing candidates through job boards, referrals, networking, and direct outreach
  • Screening and interviewing candidates to assess experience, professionalism, communication skills, and culture fit
  • Partnering with contact center leadership to understand staffing needs and hiring priorities
  • Managing recruiting activity, candidate flow, and hiring metrics within the ATS
  • Supporting hiring initiatives tied to the expansion of Serenity's contact center operations
  • Delivering an exceptional candidate experience throughout the hiring process
  • Participating in recruiting events, job fairs, and local talent attraction efforts as needed
  • Continuously improving recruiting processes to increase hiring speed and quality

What Success Looks Like

  • Consistently filling high-volume contact center positions with quality candidates
  • Maintaining strong partnerships with hiring managers and operational leaders
  • Building proactive pipelines that reduce time-to-fill and support future growth
  • Achieving hiring goals in competitive labor markets
  • Contributing to improved retention through thoughtful candidate selection and effective hiring practices

What We’re Looking For

  • 2+ years of full-cycle recruiting experience required
  • Previous experience recruiting for high-volume call center, contact center, customer service, inside sales, collections, healthcare scheduling, or similar operational environments required
  • Experience managing multiple openings simultaneously in a fast-paced environment
  • Strong sourcing, screening, interviewing, and candidate engagement skills
  • Ability to build relationships with hiring managers and influence hiring decisions
  • Experience with applicant tracking systems and recruiting metrics
  • Excellent communication, organization, and follow-through

Preferred Qualifications

  • Healthcare recruiting experience
  • Experience supporting rapid-growth organizations
  • Experience hiring for Patient Care Coordinator, Contact Center, Customer Service, Sales Support, or healthcare operations positions
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